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December 2023 by Sandra Morrissey
Caliber Collision at 10811 Paulbrook Blvd, Midlothian, VA provided me with excellent service from beginning to end. They were truly a pleasure to work with. The staff were very knowledgeable and friendly. They kept me well informed during the entire process and they did an excellent job repairing the damage done to my vehicle. Thank you Caliber Collision.
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December 2023 by Calvin Canady
The workmanship looked good, but inside my truck was very dirty with dust. It was all over everything. Should have been cleaned. Parts were not put back under my seat when taken out for the repair. Some green tape was still on the outside of my truck. Had to remove the tape and clean that.
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December 2023 by Yvonne Archer
Excellent service and they did a great job fixing our car from the accident.Service: Body & Trim
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October 2023 by Laronda Williams
Love the customer service and quality of the professionalism of Caliber Collision. My car looks and feels amazing.
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October 2023 by Izzie McCall
This is a long overdue review of work done at Caliber/Paulbrook in early spring 2023. Our "brand new" 2022 Honda CRV Hybrid was backed into by a distracted driver, (OUCH!) and 2 rearbumper pieces were slightly damaged. Caliber was chosen by our insurance. It took weeks to get the parts, but Caliber was very helpful throughout the job, and did great work on the repair. Also replaced a small trim piece scratched during the repair, requiring a return visit. Wesley was MOST amenable to work with, (answering questions and providing explanations and photos), as well as Kathy in the Office, and the guy who did the repair. Original parts were returned to us on request. Will recommend Caliber/Paulbrook when we have the opportunity.Service: Body & Trim
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October 2023 by Lizzy B
I’d like to give a shout out to Logan, the manager at this location. He knew the assignment and didn’t disappoint. Laila is lookin gewed - Thanks Lo!
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September 2023 by Patty Jones
Wonderful team! The effortless to make sure the customer satisfied and aware of each step of the process is unmatchable, The staff is trustworthy and genuine.
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August 2023 by Tammy King
Did a fantastic job, my car looks great. The work was done in a timely manner. They were friendly and professional. Don't hesitate to take your car to them.
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June 2023 by Ed Hass
I chose Caliber to fix my van after an accident in Richmond, VA. They were the one company I could find that would accept my van for repair. A $6600 repair took over five weeks, but part of that was likely due to supply problems. The repairs and painting look great. Updates as to the status of the repairs were just OK. Regardless, I'd recommend Caliber. They are very professional.
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June 2023 by Kalli Ramon
They got my car in within a week of my wreck. Other places said 2-5 months! Came back looking like new!Service: Body & Trim
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June 2023 by Charlsley Haggerty
Wesley was great. He was very fast at fixing my car and always kept me updated. Kathy at the front desk was also very friendlyService: Body & Trim
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May 2023 by Aniya Russell
Highly highly highly recommend this location I soo happy about car!!! I truly want to thank the gentlemen who worked so hard on and Honda to make it back to a perfect car! It felt like I was repurchasing my vehicle! They detailed it and cleaned it up better than a dealership! Also thanks to Mr. Wesley he was very awesome and communicated! Caliber Collision is an amazing chain company! I’ve dealt with Caliber since I was sixteen they never disappoint! You will not be disappointed.??❤️Services: Painting
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April 2023 by NJ Ross
Wish there were more stars than 5! Excellent experience! Customer service is top-notch! And our vehicle looked like nothing ever happened! Superior workmanship! Highly recommend the team at Caliber Collision on Paulbrook in Midlothian, VA!
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March 2023 by Barbara Koch
Caliber collision was great to work with. They did a beautiful job on my car, communicated during the repairs and I would definitely recommend them to anyone needing bodywork.
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March 2023 by Diane Bivins
Repair was completed before the estimated time. Staff was excellent and kept me informed. Work looks perfect!Service: Painting
