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June 2024 by Traci J
I have been in 3 times and each time I am never greeted or offered assistance by the person(s) in the room, I have even waited. I've walked out twice without purchasing anything because of this. IT IS RUDE! Please stop doing this to customers. The one time I did purchase was only because of a time constraint but I am done trying to support.
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June 2024 by Brandy Harry
I've taken my dogs to Bark and Sparkle for years! They are so good to my dogs and their cuts are always so cute. I've used the self serve tubs twice, they are convenient and well stocked. I like to buy supplies there as well, I like to support Linda's small locally owned store.
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June 2024 by Al Miller
Self serve wash area worked well and was cost effective. Soaps available and brush/ towel. Thanks!
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June 2024 by Carolann Peddicord
Such a sweet staff. So nice. So helpful. The lady that did my dogs, nails and ears and also a blowout to get rid of all her shedding was extremely helpful and sweet to my dog and I love that they give you Three different smelling soaps to wash your dog with. And they have so many treats and dog foods to look at.
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May 2024 by Samantha Lopez
Such a great place! So helpful and the customer service was amazing! Thank you so much!
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May 2024 by Lillie Dolan
We loved it here! Great experience, everything you need to get your pup clean and dry!
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April 2024 by Neal Wright
We took our Westie boy here for years, but are now going to have to find a new groomer. Things have gone downhill! The last two cuts on our terrier mixes have been rough. The cut on our miniature schnauzer mix was recently butchered. See the pictures for the before and after. We asked that she be left as long as possible with a shaped up schnauzer head with some minor mats being cut out. She is a rescue and went through a thorough reshaping and wonderful grooming in Northern Virginia. Bark and Sparkle’s staff ruined all that hard work. When questioned, Linda the owner, proceeded to lie about having discussed the cut with my wife and then admitted Bark & Sparkle does not take pet parents’ request. They felt shaving her down would be the ‘humane option’. We were ridiculed by the owner for not brushing and caring for our dog. I couldn’t believe what I was hearing after supporting this business for many years. The audacity of this woman is appalling and the community should be made aware. We are very experienced pet parents’ of terriers and toy breeds. Our pups’ mats were VERY minor and could have been brushed out or delicately scissor trimmed out by any professional groomer. They clearly made a mistake on her face and covered it up or were not willing to take the time to do the cut properly or acknowledge their mistake. Instead they blamed us and charged nearly $100 to completely ignore our direction as pet parents’ and put our pup through a rushed, harsh, nearly skin tight shave against our wishes. She is currently hiding under a chair. Clearly it is time for a new groomer! Beware if this business owner!!
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April 2024 by judi bisson
Caring, friendly, professional employees and owner. Groomer is amazing!
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March 2024 by Tom Kirk
Bark and Sparkle is awesome! We bring our three dogs in for nail trims often, and they have never been too busy to take us. The owners are very nice and their incentive program really helps if you are a repeat customer.
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March 2024 by Bonnie L.
Bark and sparkle is the best place to get my shih tzus groomed. Very friendly service, experienced groomers, and the owner is wonderful. I also buy my dogs food and treats from there.
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March 2024 by M Bisson
This place is awesome, because the people running it are terrific. Our dogs came out wonderful, they truly sparkle ✨
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March 2024 by Craig Smith
Ever since I found Bark and Sparkle it has become my goto place for my pets grooming needs. The staff are warm and friendly and the prices are great. They even offer a first responder (police, firefighter, military etc..) discount. My Black Lab (Diva Rose) turns inside out whenever I tell her we are going to Bark & Sparkle. We recommend it to everyone in the local area to try, you won’t be disappointed.
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March 2024 by John Paul Montervino
We including our dog loved our visit there. Awesome place super reasonably priced. Great great great service and amenities. Locally owned and cared for and you can tell. I do not spending my monies there at all. Kudos gang!
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February 2024 by Erika M.
I visited the shop looking for education and guidance to care for my 8month old poodle. I was met with relentless shame and judgement. the owner explained in no uncertain terms that I am an abusive and neglectful dog owner and that he is in immense pain. my dog is the focal point of my life and is brushed often. things escalated quickly when the owner tried to physically prevent me from taking my dog with me, and telling me that she was concerned for him. she ultimately deadbolt locked me inside her establishment to wait for the police that she had called. once they did it was explained to her that her behavior was illegal and unsubstantiated and I was free to go. I will go forward and find a groomer with more heart and more empathy. someone who understands that poodles roamed the earth long before people came along who realized there's big money involved in playing off the sympathies of pet owners by making their dogs look like big sissy's.
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January 2024 by Majeeda Murtaza
I've been taking my little Maxwell here for over 7 years. They are the BEST!
