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March 2024 by Fernando Gil
Amazing people, they cared and showed love for all my pets. I thank them for all they do and all the help they offer
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March 2024 by Brandy Hatfield
If I could give negative stars I would, 1,500 of them to be exact. The same amount that banfield has scammed us out of with the “puppy plan” I very specifically said I did not want to do yearly, but they’ve been charging a card I keep for emergency purposes only.No visits in two years but no reimbursement even though I have all the paperwork where it says NOTHING about reoccurring charges.
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December 2023 by Spencer Stitt
Friendly staff reasonable prices
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December 2023 by Erika Robinson
When picking up my brother ?? my mom's fur ball I didn't have a leash and they had one I was able to use to get him into the car. He usually is pretty hyper and anxious and he seemed ok there and we had a nice car ride to take him home.
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December 2023 by Qiarma Erika
When picking up my brother ?? my mom's fur ball I didn't have a leash and they had one I was able to use to get him into the car. He usually is pretty hyper and anxious and he seemed ok there and we had a nice car ride to take him home.
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September 2023 by Donna Booth
I have 3 animals, two of which have some specific/special needs. I use Banfield for all of them and this place is WONDERFUL ?Dr. Robinson is hands down one of the best veterinarians around. Maybe I'm just partial because she has helped my furbabies sooo much, but I personally think this woman is a miracle worker. Anytime there is something going on with one of the babies, she is always there to help and answer questions. I call her all the time, she always returns my call.The techs and assistants, the ladies who work up front are equally awesome. They always check up on the babies after they have been seen, whether it's a routine visit or something else. Everyone is very knowledgeable and always friendly.The wellness plans that are offered are very much affordable and worth every penny.If you are looking for a good place to take your furbabies, I definitely recommend this office!!Thanks guys!!Love,Lilly's, Pitunia's and Olive's Mom n Dad
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August 2023 by Yolanda Blue
I have been taking my dogs Missy and Kingsley to Banfield Pet Hospital for the past 4 plus years. The Vets and the Techs have always taken good care of my precious fur babies. I wouldn't go any where else for my pet care needs. Thank you Banfield!
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August 2023 by Courtney Rafter
I like their plan options, but it's a REAL pain to get any appointments in when it is a "emergency" in the sense of like they are acting weird or having some issues. I can't wait weeks and weeks when they are having stomach issues and causing all sorts of nasty mess around the house. So it defeats one of the perks of the plans which is a discount on other procedures other than the plans.
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August 2023 by NJ Ross
Excellent care for both dogs and cat. Very detailed. I have the plans for my dogs and what a benefit. I can do a drop-off appointment early then pick them up in the afternoon. They have been a perfect fit for our pets!
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August 2023 by Carolyn Benjamin
I've been taking my dog to Banfield sence I got him as a puppy. With their wellness plan he always gets the checkups, vaccines and care he needs. He is a high strung dog and can be a lot a to handle but the vet tech and doctor never make me feel like that.When I pick him up I can tell he was cared for and loved. Tail wags and all!
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May 2023 by Mona Mendoza
I NEVER had any issues with the care for my Fur Babies!!They know them by name and the staff are wonderful!!!They are even willing to help when finances gotten tight during the lockdown..!!!!
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May 2023 by Sandra Krusniak
Had to make the hard decision to let my old man cross the rainbow bridge today. Dr Sparks and Stephanie were very caring and thoughtful throughout the whole process. I have been taking my dogs to Banfield for many years and have always been very satisfied with the care we have received from all staff members and Vets. Thank you.
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May 2023 by Gazelle Williams
Called this office twice on Sat morning and they answer tge phone and then place you on hold for a long time. The phone just continously ring. Called back and they did it again. The phone just rang contnuouly after they place me on hold. Called a third time amd someone picked up the phone and hung up. They have horrible customer service amd this is not the first time I had problems with the people at the front desk. Not worth going here. The best location is in short pump. Okay, I have more to add. I had an drop off appointment today, rhey called and cancelled my appt because they said the phone lines are down. I do t think their phones are down. I think it is as usual that they do not like to answer their ohone!! If the phone line is down, then how did you call me? I asked if they can prescibe the medicated shampoo for they dog. They said they would call me back yeatirday and no one called!! I have called for three days (day before yesturday, yesturday and today) and they will not answer their phone!! So, I have to leave work and drive across town and down the busy turnpike in order to talk to someine in person!! Since they will not answer their phones!! This place front desk is horrible. Please select another location until this location can get their mess together!! I have been a customer of Banfield for 15 years in multiple States/cities and this location is ths worst!!
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March 2023 by Karl Heeter
Very nice staff, reasonable service. Thing that is a little off putting is they do try to upsell you quite a bit. Otherwise very good service.
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March 2023 by Shawn Moore
Great place to take your fur babies? Super friendly staff. Always putting not just your pet first, but putting you first as well.