Auto Parts in Midlothian, VA

“With my car repair the beginning was a little rocky but once my car made it to the shop. Destiny was great with helping me feel confident in my repair. Wesley was great at keeping me updated with my repairs and letting my know the process although he was stern with some of his answers and tone he keep things on track. But picking my car up was the best part not only did I get my car back 2 weeks earlier (with parts still on order) but I got the opportunity of meeting the General Manger Logan ! And he was amazing he spoke to me with such a kind manner and we even share a laugh or two. Once he notice glass in my car he offered himself to come and pick it up from my job to get everything finished up for me. He was like the cherry on top of a banana spilt!”

“Amir in sales - 5 stars
Fran in finance - 5 stars
Austin in service - 5 stars.
Walley - 5 stars

The A team, the dream team. A million thank yous to this dealership. Being gracious and gentle with me and my mom as we asked a million questions rebounding from a terrible experience with another unsaid dealership. Haley Toyota handled us with care compassion and helped me get my dream car ? Words cannot express our extreme gratitude. ”

“I was told I needed a battery by another supplier. I came to Autozone to compare prices. I worked with Clayton who offered excellent customer service. In addition to changing my batteries in my car remotes, and teaching me how to replace my air filter, he re-tested my current battery to see if I needed a new one. We found out it tested good and that a new one wasn’t necessary. After discussing my options, I decided to return the new battery and keep the old. I appreciate his honesty and the knowledge he shared with me. You’ve got a good one in Clayton!”

“Hands down one of the best experiences I have had with a car repair shop. I initially took my vehicle that got damaged by a fallen tree limb to Caliber collision per insurance recommendations, but they said they were unable to do the work and recommended Alvis Body Shop and I am so glad they did!

Aime and her team did incredible work! She delivered incredible customer service and walked me through all that they would do and even answered all of my "car questions" without even a hint of condescending tone - I know very little about cars, so I was so thankful to pick her brain and for her patience with me!

She communicated with me a good time to bring it in and I did and within about 30 minutes they had fixed my issue. Very grateful for this experience and it was a redeeming one for me and car places :) Highly recommend this place!”

“We just moved from Oregon few months ago and our x7 had arrived two days before moving.
Although we live in NOVA, we preferred Midlothian BMW as everyone there is very helpful and understanding!”

“The team at the Grove Rd. Caliber are amazing. My service advisor Wendy was there for me with updates and to provide the best experience possible... considering the situation with my car being damaged. The work looked amazing as well as the paint, so a big thank you to the body technician and painter as my car looks brand new! It was also very clean up on receiving it back, so thanks to the detailer as well! I did get to speak to the manager (Mr. Castle) and he was a pleasure to deal with also. Bottom line is that everyone was great and provided a great experience in an otherwise not so great incident. Thank you Grove Rd. Caliber!! I have a go-to shop from here on!”

“Kevin and his team have been around along time and have always takin care of Business. Best trailer repair and fabrication in the area not to mention they sell and install the best BOSS snowplows around. I’ve been a customer of his for almost 20 years and counting.”

“Not going to tell you what to buy or what not to buy but I am ASE certified in Coolant and oil recycling. The "recycled" anti freeze here is filtered with an old sock in the bottom of a rusty steel drum. The only thing recycled about it is when you put it in your car. Chesterfield auto parts is a wonderful place to get parts. That's about it. Don't bother walking in there with a story either because they canned the only guy that actually enjoyed talking to the customers. A bad employee isn't always a corrupt employee. Sometimes just being a jerk is what makes you a bad apple. And Chesterfield auto parts has an orchard of them. They will have this review removed most likely. But in reality if you stop buying antifreeze that would cause major issues because they have enough problems allocating the antifreeze every year as it is. The stuff is great if you're trying to test a radiator though. The antifreeze has its purpose but IT IS NOT "recycled" as they claim it to be. I went to school for that stuff I would know. Also if you were looking to make a documentary on OSHA violation's this place is an absolute gold mine for ya. The pictures and videos I have alone are violation worthy. There is also an employee at the Southside location that speaks EXTREMELY POORLY of I would say about 95% of the clientele as soon as they leave the sales floor. Will even go back on camera and show multiple employees and proceed to slander the people they are doing business with. Yes, this a person of authority. Still. A wonderful place to purchase used auto parts. 10/10”

“I took my Soul in for a scheduled service. I was surprised with the quick service and the work done. The waiting room was clean and comfortable. The only problem I had was no water.”

“UPDATE: 7/3/2023: Walked in and was immediately greeted by a gentleman behind the counter named Dalton. He asked if he could help me and I said yes. I told him the make/model of car and ask for wiper blades for front. I told him the brand I wanted and he recommended the intermediate level. As a veteran, he looked at my ID and posted it in the system permanently so the next time I make a purchase there I will automatically get the 10% discount. He then asked if I would like him to install them and I said yes. He noticed one of the packages had been open and said no, he wanted to get another to ensure it had never been used. He had them only in just a couple minutes. Love this O’Reilly’s! Have always received great customer service. Big shout out to Dalton for his help! Thank you!2022:Kindly greeted by a young man whose name was Jordan. He helped me with my purchase and was patient with me as I gave him several phone numbers to look up my account. Very pleasant and called me ma’am. Great customer service!!”

“My check engine light came on so I went to Advanced Auto to see if they could do a diagnostic check. They did and it was free. They looked up the part I needed and ordered it for me. I was able to pick up the part in 24 hours. Great service, Good people.”

“You usually can find what you need. Staff can be helpful, though you might have to wait in line. Staff will also help with some services, such as battery testing and windshield wipers installation. Packaging can use an abundance of plastic.”

“I went in for an estimate for getting my hood replaced. Not only did they provide excellent service, they were able to explain why the work that was needed to be done was necessary and gave me references for where to find the best parts at the most reasonable prices!!”

“I had the most fantastic customer service you would expect from a parts manager Casey Emory. I had an issue that was very concerning and she addressed it right away and I left a happy customer. Thank you and keep on doing what you are doing”

“Christian was absolutely amazing and provided the best customer service for my husband and I. We will continue to shop here because of him. He was very knowledgeable!”

“Volvo of Midlothian is a first-class operation. My wife and I have bought five new Volvo automobiles from this dealership since 2016: two XC90 SUVs and three S60 sedans. Everything we experienced has been great--fair and reasonable prices, expertise of sales staff, and especially the service consultants and the technicians. All of the people with whom we worked in purchasing and receiving service for these vehicles have been very professional, knowledgeable, courteous, and friendly. We will certainly continue to be customers of this company. Bob and Suanne Lewis Manakin-Sabot, Virginia”

“The overall buying experience was one of the best I have had. I felt no pressure, and the out the door price was discussed early in the process. The financing was quick and easy as well. I am very pleased it went so smoothly.”

“I needed a new license plate holder for my Leaf, and I could either buy it for $45+ from my local nissan dealer, or could get it for under $10 with Hyman Bros., or about $18 with shipping. Yep, went the latter route, and it was exactly what I needed, at a much better price. Thank you!”

“I just wanna give a huge shout out to Roz at the Hull St store. Came in with my son and a completely flat tire. He helped me find a kit, pull the nail and patch the tire myself there in the store.

Went above and beyond. Can't stress enough how much I appreciated it.”

“OUTSTANDING! Excellent customer service compared to "the other guys" who are closer to us 1) They updated us consistently us on the status of our car 2) Didn't "lose" our car when we dropped it off for servicing and arrived at the appointed time to pick it up 3) didn't present us with a $9100 bill with no warning - in fact their bill was a fifth of this (same issue - same repair) AND they kept us consistently updated and informed 4) repairs were done in a timely manner 5) complete customer courtesy, honesty and respect! We have purchased several cars here and will continue to be a Pearson family! Thank you so much!”

“Pete does a great job! They fixed a spot on my van others wouldn’t touch. Highly skilled. They also painted our VW van and filled all of the old dents and scratches and it looks brand new. Would recommend.”

“The Service Department is top-notch. The advisors, technicians, and office staff are all courteous and professional. I've taken my vehicle there since 2016 and have been completely satisfied.”

“Austin Taylor has and continues to go above and beyond to remedy all of my service needs. He has been hands on with involvement to ensure my satisfaction and resolution of any issues. Thank you.”

“I can't speak for the service here at Hyman Bros Subaru. I see many yelpers are very displeased with the service. Sorry to see that... and will keep that in mind. That said, I can speak about the sales department... and that's where they get an impressive 4 stars on the yelp scale. I recently went in with my wife for a test drive. We were greeted upon our arrival in a courteous and attentive manner. We asked to test-drive a new vehicle and were set up within 5 minutes. We took a long-loop drive and learned about the vehicle along the way from our sales rep. After our questions were answered re: the new Subaru we test drove, we made an offer. The offer was accepted and we closed the transaction the very next day. Easy peazy. That's really how easy business can be done if it's done properly by professionals.We didn't have to spend any time in the waiting area, but it looks nice. Plenty of drinks available. I tried a cappuccino at one point. Nice touch.All the staff were friendly. We didn't detect any dodgy sales practices or obfuscation or any other shenanigans. We can't say the same for some Hyman Bros competitors (especially the terrible Moore Subaru of Richmond)... but hey, bad competitors just means Hyman Bros Subaru will get more business. Good for them.At some point, we'll likely need service. And if it proves to be as hassle-free, courteous, and professional as their sales department, then I'll update this to the elusive yet highly coveted 5-star yelp review.”

“I ordered a hood shield for my 2023 Forte GT from their online parts store and the price was good and shipping was fast. Took like 3 days to get it shipped out. Trying to contact them via email seems like it's hit & miss with no replies back sometimes but they got me what I needed. Good experience for my transaction.”

“I purchased my first Subaru with Oliver a couple of months ago and the experience was amazing! I was hesitant in buying a new car from previous bad experiences with salesmen being super pushy and inconsiderate but Oliver is was the opposite. He was there to answer any questions I had and was super friendly but not pushy at all and that made my experience amazing! I also had an unexpected event happen to my car and Laura with the service team ordered me a new glass window and had it fixed for me even with a holiday weekend in a jiffy. She was super pleasant to work with and everyone at Hyman has treated me well so far.”

“***ATTENTION for everyone needing their Hyundai Serviced at a Hyundai Dealership in the Richmond Area!!!**I had my vehicle towed here after having CMA Colonial Hyundai keep my vehicle for 8 MONTHS!!! multiple misdiagnosis and some of the worst customer service I have ever experienced. I am not exaggerating...Service Team at Pearson was AMAZING!!!! Service Director Melisa made sure that she got on the phone with me with her top tech so they could get a full understanding of what had happened thus far and to provide feedback from what the previous dealership stated. Within 4 hours not only did they PROPERLY diagnose the issue...they were able to fix my car and let me know that everything that the previous dealership tried to say was the likely cause (Interior fuse Box, then ECU, then Shift assembly) was not the problem at ALL!!! They then let me know that a critter had gotten into the engine bay and chewed the wire of one the main harnesses that caused all of the issues. That phone call I mentioned previoualy happened around 9am....my car was ready for pick up by 3pm. I didn't even need a loaner and turns out this is a comprehensive claim under my auto policy as well. If service on my car requires the dealership, PEARSON IS THE ONLY DEALERSHIP I will take my vehicle to. 8 months of extreme frustration with Hyundai consumer affairs getting involved was resolved at Pearson in one day! Shout out to Jason, Crystal, Melissa and the best Hyundai tech (Dont know his name but he figured out my issue) in the region!!They may have a wait time to get to your vehicle and it is for good reason. Take your Hyundai to the right dealership the FIRST time and safe yourself time, energy and hassle knowing it will be fixed RIGHT the first time!Services: Electrical repair”

“Very affordable and great customer service. They changed my windshield wipers for free after changing my oil. They also rotated my tires at no charge. I love how you can watch the mechanic while they work on your c for”

“Hi Butch!Travelling across the country to find and purchase a car was pretty stressful. Butch, Mike and Shawn did a terrific job. From helping me find the car, take a deposit, get the car serviced and cleaned, and the checkout and payment, everything went perfectly. I couldn't have asked for a better process. Thank you so much!”