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“First of all I want to say DO NOT listen to these reviews. I am not one to leave a review to begin with but after reading these before my appointment to walk through my new home. I almost made that mistake myself and canceled on them. I’m not sure if they are doing that out of spite or what but I moved in here this past weekend and I couldn’t say enough nice things about Mariah and Debbie. Truly. I was beyond apprehensive due to the reviews and they were so kind and helpful throughout the entire process. I haven’t ever experienced this type of genuine service and sincerity before, and I’ve moved plenty of times to know true customer service and when someone actually cares about their job. This being said, don’t let these disrespect comments sway you from coming here, clearly someone has it out for this company and their work ethic and dedication shows how wrong these comments are. Give them a chance, it’s worth it.Lastly thank you Mariah and Debbie for helping me through everything and making sure I felt confident in my decisions and your patience. I hope you both know how great you are!”
“I am truly grateful for KRS holdings. They truly were and are a blessing. Everyone is so friendly and helpful. And a special thanks to Sabrina Tullos my property manager she's the best!”
8:30AM - 5:30PM
2024 Timbers Hill Rd, Richmond
Apartments
“I've had very negative previous experiences renting with different property management teams, these guys are great. I've never had problems getting repair orders filled, rental terms are fair, and the property stays well maintained year round.”
9:30AM - 5:30PM
2370 Harpoon Ct, Richmond
Apartments
“I felt Alex was very helpful and professional in answering my questions. Also, the grounds looked lovely and the model apartment smelled fresh and clean. I can see myself living here for sure!”
“Everything was awesome except the price, for a 2 bedroom I definitely think my roommate had stars in his eyes because we moved here from a 4 bedroom house that was $1,100 a month and I wish we didn’t. But the service at the Estates was great, just be aware and cautious of their tow service because I remember getting a rental car while getting my car fixed and they towed the rental from my designated reserved spot at 2am, before they even started moving the rental I saw the flashing yellow lights and heard the beeping of the tow truck in reverse and ran outside to try to negotiate and explained to them it’s a rental car and I live in the townhouse and it’s my parking space and they weren’t having any of it, I offered them 300 cash to leave it alone and let me parallel park in the street because they didn’t even start the process yet and they wouldn’t take it. It was about $500 plus a bunch fees adding on another couple hundred and a couple days to get the rental car back, obviously it wasn’t from a complaint because it was MY reserved spot for MY townhouse they just saw me as prey and an opportunity with my rental because my normal car with the parking sticker had broke down, the tow company is absolutely ruthless and evil”
“Shelley in the office is the best! I have lived here for two years and am switching to a different floor plan, and she has made the process so easy. Maintenance is always super quick and thorough.”
“Lachell is always very kind and helpful! She has a great attitude and always looks nice. She has been a huge help from the first day I walked into the office all the way through the move-in process. Every minor issue has been quickly resolved, and I love my new home and my little dog does too. All of the office staff is very nice and helpful. Thank you all so much!”
“I love living here! The apartment is spacious and well-appointed. The grounds are maintained nicely. When ever I request service, the response is prompt and professional. The community is quiet and respectful. And the location is perfect...close to many shopping and dining options, and access to I-64 is right around the corner.”
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“We love the environment! Everything is quiet and clean, my pup loves the dog park, and the leasing managers are extremely friendly! We immediately felt welcome, safe, and happy.”