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October 2023 by Spencer Bryan
Extremely helpful and patient!
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September 2023 by Pamela Mazurek
Great Experience!!Kind and helpful sales people also!
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August 2023 by Sylia Obagi
Shaila was excellent and service very helpful.
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August 2023 by RAMON CAMACHO
I have shopped at mystique for around 20 years and have worked with their staff and lovely owner on many projects. The quality of their stock is excellent and I have always loved their beautiful selection. Pricing is very good and the shop is a lovely welcoming and professional environment in which to make careful judgements about the right piece for the occasion. They have modern, classic and estate pieces and also do repairs. They also source and design wedding rings, although I’ve never used them for this. This is my favorite place for jewelry in DC— beats out the large stores and the well known dc boutiques.
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August 2023 by Elizabeth Hajost
Shop is always pleasant to visit, the staff are more than gracious about letting you try on items and the merchandise is beautiful and not standard fare.
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March 2023 by Shaila Millman
Exceptional Jewelry store located in the heart of Middleburg. Showcasing beautiful designs, exceptional jewelry and diamond engagement rings. I love this boutique and I love my ring, thank you?
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September 2022 by Eric J
Liz and Gretchen and Joan were delightful! What a great store, with lovely atmosphere and fantastic pieces. Stop by next time you’re in Middleburg!
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November 2021 by Shan S.
There were two rings I liked at Mystique. My fiancé and I asked for a quote to customize it and he intended to purchase is later that week. However, we never received the quote. We went to the store twice, both times I felt judged and as if I did not belong there. Not receiving the quote after asking twice, solidifies this feeling. We ultimately purchased a ring from a different local jewelry store instead who was quick with their follow up, provided a quote, and ordered several loose stones for us to look at. Previous review above, updated review below: Mystique had pretty jewelry options, but my personal experience was not positive or welcoming. I was contacted by Melanie at Mystique who requested I remove my review. And then received an aggressive "compliment" from Mystique the following day. I will not be censored or bullied into removing my experience but I will edit for accuracy. I spoke to my fiancé again and he stated he received one email but never received a quote, pictures, or specifications of any loose stones. He stated Mystique did respond, so I apologize for that, but he stated his questions were never answered. He only received one email. Additionally, I am flabbergasted that a company would choose to negatively message a customer twice instead of simply apologizing.
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August 2021 by Lindsey R.
This place has a very small selection of jewelry and a lot of it is antique or "older" looking (simply put, for a grandma). Nothing for a younger buyer. I would NOT consider this the "Tiffany's" of Middleburg as one popular review states. The website makes it look like they have a great modern Tiffany-like selection but they really only have boutique type jewelry with a small collection of fine jewelry. I also felt like when visiting this store that my boyfriend and I were not taken seriously. We went to check out their selection of diamonds and engagement rings and the service we received was sub par. I felt like she thought we were just playing around but indeed were looking to make a big purchase and drove into town specifically to look at their selection. Unfortunately this is why young people turn their business to major retailers instead. Better deals and better customer service. Don't assume anyone will not purchase your jewelry because of age. My partner and I would never consider buying jewelry anywhere that did not take us seriously or did not give us the time and attention that special moment deserves. This lady potentially lost a massive sale.
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May 2021 by Kassie S.
Mystique Jewelers went above and beyond with my custom piece for my mom! I worked with Ivan, one of the designers at Mystique, and he was incredibly helpful with every step of the process. I went to several jewelry stores before Mystique, none of which could help me turn an enamel link from an old bracelet into a charm for a necklace. Mystique Jewelers has state of the art equipment that allows them to carefully and precisely design jewelry without damaging the original pieces. I visited Mystique several times while my piece was being created with a few adjustments or questions and each time Ivan was extremely patient, kind and professional. I will never forget the level of care I received as one of their clients, and I'd hope that anyone reading this review will feel confident to become a client there also!
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April 2021 by Adrienne G.
Great and knowledgeable staff and owners. I trusted them to value an antique heirloom piece, as well as my reimagined former engagement ring. They have unique pieces, whose quality is apparent if you know what you're looking at. Prices are fair for location and quality. Cannot recommend highly enough.
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November 2020 by Abby W.
Such a disappointment. Took my watch here to have a battery replaced. They popped the crystal out replacing the battery so had to keep it for a week to put it back together. When I went back to pick it up, they had gotten oil over the hands, discoloring my custom watch hands. It took another week to fix. When I picked it up there were scratches on the back. For such high reviews I was severely disappointed. I do not recommend this place for watches. UPDATE: Upon learning of my disappointment they reached out to me several times and apologized and made me whole. They clearly care the about the happiness of their clients. I would give them a second chance.
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October 2020 by J E.
Mystique Jewelers is the Gem Of Middleburg, as I often refer to it as the Tiffanys of Middleburg. Whenever I am in Middleburg, I always enjoy venturing into the store to see what new exquisite pieces they have on display. I have been fortunate to observe on many occasions the exceptional experience and attention to detail Mystique's owner and staff provides each person who walks through their doors. Recently my wife had work done by Mystique on her rings and she was ecstatic with both the service and the work. Do yourself a favor next time you are in Middleburg, take the time to stop in and enjoy an exceptional experience.
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June 2020 by Bob C.
I recently had a wonderful experience at Mystique Jewlers in Middleburg. I purchased a cuff bracelet that I had been eyeing in the window. Liz was very helpful and even cleaned by engagement ring for me. All in all, a great experience.
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January 2020 by Trisha W.
Middleburg is such a cute lil town with the stores that everyone wants to be in, for you never know what you will find. And this jewelry store so did not disappoint. Yes it had the normal looks, but it had so many unusual items. I couldn't help but fall in love. I am going to need another job just to pay for all the items I saw and want. And they change inventory regularly too. If you are anywhere in the area, you have to stop by
