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2:30 - 5PM 10AM - 2PM
8253A Backlick Rd, Newington
Post Offices
“Best post office I’ve been to in the DMV! The gentlemen here are friendly, kind and helpful, finding the right size box and offering stamps because we needed them, and finding the cheapest shipping option for what we needed. In stark contrast to another post office where they are unhelpful and won’t help you find or pack boxes. Thank you for the outstanding customer service!”
“I can't say enough great things about Luz and Arti. I came in with my wedding invitations, and they were so helpful with figuring out the stamps and the best way to ensure my lumpy envelopes would be mailed safely. I am so grateful for their time and kindness.”
“Thao was very courteous and kind. She was the exact opposite of mean people at Potomac Falls. Will always go to this location in the future for any passport or other shipping needs.”
“This place is awesome. Efficient little USPS mail stop right inside a liquor store! Looks like they have a nice selection of craft beer. I went there once on tax day and they were open until 8pm and hooked me up nicely. I think I'll go back some time and check out the beer and liquor offerings.”
“Staff here are friendly and helpful. USPS is challenged by its scale and the complexities of modern logistics which results in a less than ideal - and expensive - customer experience. But I feel I need to cut some slack for all the good things USPS does.”
“I had a thoroughly pleasant experience at this post office taking care of a quick shipping order during my lunch break. I was probably in and out in about 15 minutes, which was way faster than I expected even though there was only one person in front of me in line. The gentleman who assisted me was friendly and helpful. I look forward to using this post office again.”
“I had to ship a package that I myself was confused about how to best pack. The guy at the counter was super helpful and ended up saving me money even when he had the opportunity to charge me more. The post office itself is also very cute aesthetically.”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“I love this post office. The workers there are so nice. The Merrifield location literally kicked me out because they could not get my fingerprints to work and the staff at this location were really patient and save me. Thank you!!!”
3 - 5PM 8:30AM - 2PM
6375 Seven Corners Center, Falls Church
Post Offices
“Starting in roughly the first day of 2023 the lobby is closed when the associated retail location is closed. Access to the store to the post office that is is through the lobby. The Post Office boxes are accessible only in the lobby when it is open. This was done because homeless people were sleeping in the lobby overnight. There is no shelter for single people in the neighborhood. However there is a family shelter on the corner of Patrick Henry and Leesburg Pike”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“Clean, well stocked, and the female professional behind the counter today (18 Oct 22 @9:12am) was very polite and informational. Definitely looking to get a PO Box from this location.”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“Wanted to give a shout out to Javonte and Viveca. Had a packaged that went international and took over several months since customs denied the shipment and had to be returned to sender. During this whole process both Javonte and Viveca reached out and assured they will keep an eye on my package and made sure it gets back to the sender. They have been very helpful and patience during the whole process. Thank you again. ??”
“I went on a Saturday again and it was clean, the line moved quickly and the woman working there was polite, efficient and friendly. Post offices rarely get praised and this one certainly deserves.”
“This post office does allow you to hand cancel your wedding invitations or anything with a wax seal. They give you the stamp and you stamp them all and place them in a bin. Was quick and easy.”
“This 5 star review is for Lauren.I’ve been to this post office several times, and my experience today with Lauren was exceptional! She was very helpful, friendly, and ensured I was charged the right amount for stamps. Apparently I had been overcharged for stamps the previous times I came to send my wedding invitations internationally and locally. I appreciate that Lauren informed me of the international stamp, which was not mentioned by other employees the previous times. (The other times I was overcharged by at least 50 cents for stamps to send my wedding invitations internationally, and overcharged by 40 cents to send wedding invitations locally.) A note to management, please ensure that all employees let customers know of all stamp options and to not overcharge.I do appreciate that at every encounter with different postal employees, all employees hand cancelled my wedding invitations.”
“Kind employees. Every time I have come in they have gone out of their way to help me. Today, Sarah helped me find a box and was very helpful and responsive to my questions both times I came in to ship items.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“Even when it's super busy, I've been greeted by staff in a friendly and helpful way. And when I've used the kiosks for mailing packages, I usually don't have to wait, or not wait long, before using.”
“Great Post Office with friendly staff! I was helped by both people, and ended up with Drew, who was incredible! Speaking to him was like speaking to a friend. Great customer service from both! I have also been there for passport service and it was friendly and efficient.”
“We’ve all had terrible post office experiences however, today I had GREAT interaction and felt compelled to leave a positive review. Anwar helped me with an envelope that was returned to sender, and another package that was a gift for a friend. Anwar took the time to insure both packages arrived on time (peak holiday season) and at the most affordable rate. You put all these negative reviews to shame, Anwar. THANK YOU!!!”
“I had a package that was accidentally misdelivered. After visiting this office, the staff was super helpful in helping to fix the problem and resolved it within 2 days. While not ideal the package went to the wrong address to begin with, they were very communicative, friendly, and quick to solve the issue.”
“We made an appointment here for a new passport. We had all the supporting information with us and the forms filled out ahead of time and everything. We showed up 10 minutes early as they recommend. After only a few minutes, they processed everything super quickly, knew exactly what they were doing, and we got out of there before our appointment was even supposed to start! Excellent service and I recommend this location for any passport stuff in the area over other local post offices. We appreciate it!”
“Today I went to do my passport and the process was good and fast but if you want to get in and out fast make sure you get an appointment. I totally recommend this post office for any Passport or mail service. I came all the way from D.C. to this post for the best customer service i got there. So thank you again Clardeon post office I will be back again.”
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“The Manager Ms. Januki is very hands on and FIRST CLASS service !!! She approached all customers who were in the long line on this weekend to see if she could assist with anything. Surprisingly they have additional special service desk. She assisted me with my money order service and some other customers in very efficient manner. Within half minute she got it done! BRAVO! Thanks for making USPS great again :) ? ? ? ❤ ? ? ?”