“So appreciative for this place and specifically this location. Customer service is always outstanding. The employees genuinely care and seem to actually enjoy their jobs and do a great job. Hubert helped me out this weekend with a nail that was in my tire, and I can't say enough great things about him. He didn't upsell us on anything but gave us honest advice on getting better lugnuts for my tires. We will definitely continue to use this location in the future.”
“I love Nathaniel. He is very informative and very respectful. This place is phenomenal and very trustworthy. They won't overcharge you and do unnecessary repairs. Another place was going to charge me over $1300 to do what they did for a little over $500. Ladies come here. You can trust this establishment.”
“Visited for a state inspection after I saw some great reviews on a community Facebook page. The staff was knowledgeable and welcoming, and the inspection was fast and easy.”
“This place was a lifesaver. I was having a tire issue thousands of miles from home on a trip and was understandably stressed about it. The man who assisted me was kind and thorough, he took his time explaining the answer to all my questions and made sure to investigate everything I asked about so I felt confident about the fix and also understood the issue. This place was recommended to me by Richmond relatives and I understand why!”
“I got a flat on I-64 westbound exit 108b on my way to pick up a tropical smoothie. Since I bought Michelin from Discount Tire, I was able to get a free tow from the Michelin guarantee. Once I was at Discount Tire, they were able to determine that the tire was unrepairable, just as I had suspected. Fortunately, when I bought the tires there were five in the inventory, so when I experienced this flat there was exactly one left in the inventory to replace the misfortune. They had it done in less than an hour and a half. I'm still going to be scheduling an alignment that's going to cost me $275. I'm going to try to hold the city responsible for that. But thanks Discount Tire for getting me back on the road.”
“It's hard to find a place that is reliable and honest anymore. Tire X is just that, and more! They take great care and pride in their work! This is a great 1 stop shop! I would recommend to anyone.”
“I can't recommend these guys enough. They're great. Do really good work on your car. They're really fast & don't overcharge you for things you don't need. They are probably the nicest people you ever made when it comes to dealing with your car. I suggest them to everybody I know. I've been using it for over 20 years. Probably some of my favorite mechanics ever.”
“Lomax was a very helpful salesman. He gave me the hookup on some all chrome 20's because I really didn't want all black, and with their early payoff and no finance charge options, it's really a win win with their rims and wheels package deals.”
“Rollin Thunder was great at upgrading my Crosstrek stock speakers. They installed speakers I'd brought with no complaint and a fair labor cost. What's really won me over since then is their advice that the biggest upgrade would be a subwoofer. I never thought I'd be adding a sub, but it fills out the lower end of the music so well, it really makes a difference. Sure, half my trunk space is gone, but they installed it so it's easy to take out and put back in.
Quality job as far as I'm concerned, and I have grown to love my funny little "BASS LEVEL" knob. I'll be coming back if I end up putting a speaker amp in. Good shop”
“I highly recommend this place to anyone who is looking for affordable tires and rim repair. My rims looked insalvable but they fixed them and made them like new!”
“There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would make sense to go ahead replace both of the back tires... and Cauthorne's gave honest advice and said that all of my other tires looked to be in good shape and didn't think replacing any of the other tires was necessary at this time). Cauthorne's had impressively timely service.... it was a great experience overall!**** Also, thank you to the kind people (and especially the store manager) at Advanced Auto Parts - 307 S. Washington Hwy, Ashland, VA who were kind enough to give advice and recommend Cauthorne's Tire and Auto (1.3 miles away... just away on Rt 1).Conor Jones - October - 2023”
“I engaged 301 Auto to mount and balance my new Goodyear Wrangler LT tires on my newly powder coated Ford F150 rims. They have touchless mounting equipment and road force balancing equipment. I could not be more pleased with the results. The wheel/tire assemblies are perfectly balanced, and there are no scratches on the rims.”