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September 2023 by Rodger Dance
THE MOST honest & trustworthy mechanics that I have seen in A LONG TIME! They get consistent business from 4 cars in my family & EVERY time we get great service, a great deal & NEVER pressured or felt taken advantage of. Smith Auto breaks the mold! Do yourself a big favor.....Go to Smith Auto! ??
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August 2023 by John Palmer
The staff are incredibly friendly, professional, and timely! I called to have my bike inspected and they fit me in immediately and went to work right away. While there are plenty of great local services, I highly recommend choosing THIS company for your needs.Service: Vehicle Inspection
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August 2023 by cynthia brown
Everyone here is sooo friendly, I just enjoy coming here cause the people is so nice.
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July 2023 by David Wachsmann
I have been going to Smith Auto for years and the service is always top notch. I have always been impressed with the customer service from the entire staff. Mr. Smith takes the time to answer any questions I may have. I feel like I get his honest opinion and the work on my vehicle is done at a reasonable price.
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May 2023 by John Blake
Just took my grandson with his car to this shop. 3rd generation to have Mr. Smith work on our vehicles. Mr. Smith is such an honest and trustworthy guy and genuinely cares about his customers. He even came to my aide after hours one day. I have no qualms about recommending his shop. Understandably, he is quite busy, so plan ahead of your vehicle needs an inspection.
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April 2023 by Helen Robertson
Mr Smith, the office staff, and certified mechanics have provided us exceptional, skilled service in helping us maintain our 2007 CTS, 2007 Mazda, and 1995 Fleetwood, enabling my husband and me to continue operating each vehicle smoothly. They are accommodating, friendly, and reasonable. They provide upfront diagnostics and take the time in troubleshooting issues in the cars’ performance.
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April 2023 by Amanda B
Really great auto shop! Honest, reliable, doesn't ty to upsell and affordable! I recommend them to everyone!Services: Air & cabin filter replacement
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February 2023 by Barbara Parsons
I have been a customer for more than 20 years, best service in the area.
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January 2023 by Trinitee Moseley
Jason did an amazing job getting my car straight after Firestone said they couldn’t. Greatest mechanic I’ve ever met.Service: Wheel alignment
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November 2022 by Rose Tate
I cannot rave enough about the integrity and devotion of Smith's Auto to its patrons! In a time when new parts can be back ordered for months, Mr. Smith was able to find a used BCM to get me back up and running. He put in far more hours than he charged me for, I know, getting this major electronics component programmed. He kept me updated on the progress, and he stuck with it and just wasn't going to let it stump him! And despite spending so many hours working with my SUV, the bill came in less than the estimate he provided me. I have used Kyle at Smith's for inspections and some minor repairs in the past (excellent mechanic!), but I am now a customer for life! If you want an honest auto repair shop in RVA, take it to Smith's!Services: Oil change
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November 2022 by Rose Adams
I cannot rave enough about the integrity and devotion of Smith's Auto to its patrons! In a time when new parts can be back ordered for months, Mr. Smith was able to find a used BCM to get me back up and running. He put in far more hours than he charged me for, I know, getting this major electronics component programmed. He kept me updated on the progress, and he stuck with it and just wasn't going to let it stump him! And despite spending so many hours working with my SUV, the bill came in less than the estimate he provided me. I have used Kyle at Smith's for inspections and some minor repairs in the past (excellent mechanic!), but I am now a customer for life! If you want an honest auto repair shop in RVA, take it to Smith's!Services: General repairs & maintenance
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October 2022 by Joann Donithan
Brian was able to fit me in that afternoon for an oil change. They provide excellent service and are reasonably priced. The staff there is always friendly and they go out of their way to make sure you're satisfied with the service you received. It's the only place I take my car.
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October 2022 by Nicole Burton
This was my first time having work done at this shop. Very pleased with the entire experience! The entire staff was delightful to work with! Kyle Tate wasthe mechanic who worked on my car, he was very professional and knowledgeable and I would recommend any of my friends and family to him!!Service: A/C installation & repair
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October 2022 by Linda Jones
The mechanics always get it right and they never want to do more than what is called for at the time great place to go
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September 2022 by Barbara Clingenpeel
Smiths is the best very honest they do it right the first time
