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October 2023 by Gina Lyles-Southall
If I could give them 0 stars I would. Customer service is always the worst. (I don’t say that lightly) The one nail tech I liked-they gave me such a hard time scheduling with her every two weeks that I stopped getting my nails and feet done completely! Thanks for ruining the nail and pedi experience for me?
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August 2023 by Deann Vaughan
Mia at Ruby’s is amazing!! She’s so friendly, detail oriented, and SOO good with designs! Love her!Services: Nail art
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July 2023 by terri baylor
This is the second time I've been unsatisfied with the way my nails look. Everyone employed as a nail tech at this place CAN'T do nails. I understand having drinks, cheese and fruit but I'd rather someone be able to do my nails. I can hit the restaurant afterwards for food. Also please suggest to your staff to pay attention when doing nails instead of talking to everyone and not doing what they're getting paid to do.
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July 2023 by Christy Jones
Went to get a volcano pedicure was there less than an hour. The lady didn’t want to do my pedicure in the first place she walked up to me and ask me if I wanted a pedicure while there’s a ticket there and water in the basin, I said yes and she went and got Peter anyway, she was trying to say I didn’t have an appointment. No massage no hot stones no wax on my feet. The young boy Peter was very rude to me. Tried to charge me 82.00 for something that wasn’t even done. He basically told me I was in the wrong and he needed to look at cameras and made me look at the cameras. I have never in my life had a pedicure with no massage and no time to soak feet to make skin soft so they can be trimmed. I paid 62.00 for some gel polish and half a pedicure. He refused to put it under my account with my name when he rung me out and lied saying I didn’t give him my name yet he called me by name several times. He was very rude and never tried to resolve the issue. Then lied and said they have never had issues with a customer. I was almost in tears and was told pretty much my business isn’t needed. He tried to tell me this is the way to do a pedicure. I’ve been getting them for years and this isn’t the first time but for 82.00 you should at least get a massage with lotion something. Peter also said they have never had any customer issues in 8 years he’s been there but from the reviews we obviously know Peter wasn’t honest.
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July 2023 by Antaniece Clay
This is the first and last time here I asked for full set gel nail, she kept putting more and more powder on the nail, making the nail so thick. Also, she didn't put any color on the tip of my nail. I did not have time to stay for her to fix it was already in her chair for a hour and half ? AWFUL
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May 2023 by Katie Paravati Pyzowski
UPDATE: 2 of my nails have cracked on my dip manicure. The manicure was done Thursday night. By monday night 2 nails had cracked. Have left a message for them to return my call for a refund.They talk about you in their native language making you feel uncomfortable.Make you feel like you're a bother or they're too busy to help you even with an appointment. Complete services you don't ask for and then charge you for it.Services: Dip powder
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May 2023 by Tammy Battista
When we arrived to get our pedicure we were rushed to sit down. We were rushed through the pedicure. They were rough and my person was not very friendly at all. Our appointment was at 1:00 we were done at 1:20 if that tells you anything. And then when I went to give a tip they said they only accept cash they would not put it on the charge card. Definitely will not be going back there.Service: Pedicure
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May 2023 by Parrish Copeland
This is my favorite nail salon. The ambiance is immaculate. It's a very huge space. All of the techs are well trained. I've had multiple techs there & they all have exceeded my expectations each time. The service is wonderful. Everyone is very welcoming & nice. There's never a long wait. You're normally in & out pretty fast. Definitely my only Nail & Spa Salon !Services: Sculpted nails
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May 2023 by Lucky Newton
I Took my daughter who was pregnant &granddaughter here it was comfy,decor pretty,friendly staff, very good doing nails..my nail set lasted a month will definitely go backServices: Acrylic nails
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April 2023 by Diana V
I love this salon. Every time I come whether as an appointment or walk in they make me feel welcome. The service is fast, well done, and friendly. I will continue coming to this salon for nail services in the future.
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March 2023 by Shannon Phillips
I called and they got my daughter and me appointments same-day. We did full sets and pedicures. Free beverages, so I had a wine. It’s very large and clean. Well organized. Cash payments get you 5% off total price. They were able to do a design that I described (for me) and an image of something my daughter wanted. Fast service and easy to pay. Can only do cash tips but can pay with card or cash for service. In-house ATM with no fees!
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March 2023 by Michelle Ramsay
There were plenty of staff and very spacious and clean. Reasonably priced the only reason 4 stars is the young lady was on her phone having a private conversation while doing my nails.
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February 2023 by Danyell Jones
I received a gel manicure on Saturday Feb 11th at 2pm on my natural nails. At 7pm the polish lifted from three of my nails when styling my hair. I called and was told Black polish during this time of year can be troublesome. Ive always gotten Black polish all times of the year. He advised me to return on Feb 13th. Instead of soaking she filed the rest of the gel from my natural nails and completed the task. My nails are so thin that likely they will break. Never again. I wonder if each person in this facility is licensed.Service: Gel manicures
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December 2022 by Katelynn Gorbet
Nice people and great service but my nail tech was not good. She hit my skin on every finger with the drill. The shape of my nails is messy and my nail is bumpy. I asked for gold stars which I paid an extra 10 dollars for and I cannot see them, only if I look closely. The paint job is sloppy. I had told her I wanted the designs on my ring and pointer finger 3 times and she continued to do it on my middle and ring finger. I had something about my mess-ups to her multiple times but she did not listen. It is a hit or miss with this place, I think if you go here you should ask for someone specific or get something very simple done.Overall a good place for basic nails depending on your nail tech.Services: Nail designs
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December 2022 by James O.
My fiancé and I got pedicures. They did a thorough job and was exactly what we wanted. The hospitality was exceptional! I would highly recommend coming here for pedicures.
