“Mechanicsville store is my favorite old navy. Customer service is great! I love when going to cashier to make purchases they let me know my points and how I can utilize them. Have never had any associate not do this which looks great upon management. Also always neat and orderly. The other stores look like a rummage sale. Thank you Mechanicsville keep up the great work!”
“Special shoutout to Jacqui, Tiffany and Yaya. All 3 of them had amazing customer service skills and made me feel so welcome in the store. I loved their vibrant energy and organization while sorting my buy. They sorted my buy so quickly. They deserve all the best!”
“The associate JoAnn who works in customer service at the Mechanicsville store was so helpful with a pair of Crocs that I wanted. She went above and beyond explaining the Kohls cash that I received on my total purchase. Even though there were other people in line she took her time with me as the customer. I am wearing my Crocs.
Thank you JoAnn.?
Regards,
Sandy”