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June 2024 by Patty Dabney
Kathy and Alex were amazing. No badgering or forcing the sale. They were knowledgeable and made you feel welcome. Thanks for your hospitality.
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April 2024 by Sarah Pasowicz
after 6 months one of our recliners fell completely apart. One of their representatives came out and stated there was nothing they could do because the warranty doesn't kick in for 1 year. Now I'm finding out any issues in the first year the store is supposed to cover which they did not! We had to fix the problem ourself. Following that 2 of our other sectionals the handle broke off leaving the recliners unable to recline. I reported these issues to the warranty company who said they would fix it but never did. It is now over a year and still have not fixed the handles. So at this point 50% of my couch is not working. I gave up on the warranty company and reached out to the store for help which there was no help there either. I emailed the store all my documentation regarding the warranty company but still no help! Never buy furniture from this place. They do not back their product and neither does the warranty company.
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March 2024 by Phillip Worrell
High quality furniture for reasonable prices. Jennifer helped us find our dining set. She was wonderful. So helpful without being pushy. When we’re ready to purchase our new sofa we will go see her!
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March 2024 by Joseph Popiel
This is the best furniture store around. Kathy is very helpful and friendly. She was patient as we chose our option for a sectional. When the delivery day arrived and the sectional we purchased would not fit through the doorway of the room into which we were placing it, the delivery drivers were utmost respectful and kind. Since we could not use the sectional, Kathy has been most accommodating in allowing us to return it and helping us make a different selection, even though it was our own issue. Homemakers has won our business.
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August 2023 by Amy Temple
I walked in and was immediately greeted. The choices are great and the prices were fantastic. Delivery was immediate. I chose the right day to shop! Will definitely return.
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June 2023 by Linda Warner
Outstanding service and fair prices. Will be shopping there again, soon!
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April 2023 by Taquillia Moore
I purchased a beautiful queen size bed from this furniture store! I am absolutely pleased w/the customer service, quality & help/assistance I received.Personally, working with Sonal was a pleasure she was patient, sincere, & willing to work with me. When picking up my bed there was an issue with pieces missing & I contacted Sonal - within the hour she sent someone to my home to resolve the issue. He didn’t have what he needed went back to the store, came back to my house and fixed the issue.Excellent service and I recommend shopping as well as purchasing with this company!
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April 2023 by Sherri Guy
Sonal was wonderful. Great customer service. Love my new sofa and loveseat. Two gentlemen that delivered it were so nice! Would highly recommend this store.
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September 2022 by ax4 nick
I had an excellent experience here purchasing a couch. I worked with Sonal who was beyond helpful and courteous. Also, I found the delivery team to be very pleasant. I would highly recommend purchasing furniture from this store.
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July 2022 by Skip Martin
We had a great experience working with Sonal at the Mechanicsville location. Everything worked like clockwork from the initial purchase to delivery and setup. Lamont and Justin were knowledgeable, careful and communicated w/ us well regarding their delivery schedule. Overall great experience.
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July 2022 by Dawn Hughes
I love homemakers furniture store. The staff are awesome especially Sonal. They are always willing to help and answer questions. Will always purchase my furniture from homemakers.
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July 2022 by chris parkhurst
6 months after numerous phone calls and emails, most of which went unanswered ,I am still waiting for a refund or replacement of the cheaply made and defective sofa I purchased. The warranty claim was approved but here we are, still no satisfaction.
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June 2022 by Trudy Gardner
My husband and I just purchased a leather living room set from Homemakers. We really enjoyed working with Sonal. She is very knowledgeable and spent a lot of time making sure all our questions were answered and we were completely satisfied with our purchase. We shopped at several stores for this particular furniture but came back to Homemakers mainly because of Sonal and her great customer service. Happy customers.
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June 2022 by Nathan Carson
Never again. I'd give zero stars if I could. Not sure what the Indian ladies name was. She was rude and disrespectful. couldn't get off her phone for 1 second and didn't care to hear anything that was being said wasn't helpful at all.
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May 2022 by Christy Grant
The customer service provided by Sonal has been wonderful. Had a problem with a recliner and she was so helpful. She definitely goes the extra mile to help. She’s the reason I keep coming back.
