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January 2024 by Kelly Serio
I should have written a review about how amazing this vet clinic is upon my first visit to Hanover Green almost one year ago. I have had nothing but incredible visits with Hanover Green. My dog Zoe recently got spayed last week (by Dr S) who not only called to follow up with me after the surgery was complete, but also the next day to check on my Zoe. Zoe has healed so quickly and so well. Her incision was very minimal and looks great. I was so nervous about this procedure and Hanover Green knocked it out of the park. I will always recommend this place to anyone who is looking for a new vet because they are just awesome. Thanks for everything!!!
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January 2024 by S F
We LOVE the vets and support team at Hanover Green. When our pets need an urgent visit, they always fit us in time and time again. They were amazing two years ago when one of our dogs passed. Even when they’re busy, they greet us with a smile. We highly recommend this practice.
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January 2024 by Teresa Lanasa
Front desk was prompt and courteous.
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December 2023 by Madeline Clayborn
The best vet clinic ever. They are very clean hands on friendly and exceptionally helpful. I had and always have a very pleasant and comfortable visit with my fur baby.
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November 2023 by taylor lawrence
I would not recommend these people at all. I spent over 1400 to get my dog better that I didn’t really have to spend. I was waiting until pay day to make up a following appt as I had just paid rent the day before and I had accidentally missed a couple calls from them, they called animal control on me! To come to my house and tell me if I didn’t take her that day she would take her tomorrow, she gave me lectures, said she was giving me tickets, all for the doctor to say my dogs wounds “looked great he was really excited about them.” That’s exactly how I was feeling about them as to why I wasn’t rushing her back and didn’t have the money for a couple days. And they had the audacity to charge me that day after they called animal control and forced me to spend money I dont have. Obviously I will be finding a new vet and hope to never hear from them again. Also when they tried to bill me, and I told her maybe I had 5$ I could put on it that day she laughed at me. I can see the humor but it’s not really funny considering what they put me through acting like I was a criminal. 10/10 these people are snotty, rude, and out of their minds.Edited to add. I did what you said not to do, before you told me not to and not once after. I had no idea it could harm her and I thought I was doing what’s best for her. I took her to the emergency vet immediately when she became sick, and then to Hanover a day later when she didn’t get better. Also I only missed one appointment and a few calls. Because as my dog, I knew she is actually fine and almost healed at this point. Which is true correct? As in, I was right?you were wrong to do what you did, but you can’t admit it or apologize. My late father was a vet, AND HE WOULD HAVE NEVER TAKEN THE ACTIONS YOU DID UNLESS AN ANIMAL WAS IN ACTUAL DANGER. Last time I went to blue pearl they made me wait for 4 hours to tell me they don’t know what’s wrong with my puppy, so we should put him down. A puppy 7 months later who is just fine and was constipated. You can say I’m the worst, but so are some vets. Aspen definitely IS out of the woods, as her wound is almost completely healed. I was about to call you that same day, maybe you should have called that day or left a voicemail and said you were about to contact animal control, you know maybe a warning that could have prevented all this.
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October 2023 by Paula Tiller
DR Jesper and his entire staff are always fantastic. Had to take the dog in for bloodwork (think she had a seizure last week) and 3 hours later had to take the cat in..soft tissue injury. We don't live in Mechanicsville or Hanover but worth the drive for the care they give our babies??
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October 2023 by Ronda Loyer
Saw a new Dr. this visit after not being there for the last couple of years. She was young, friendly and listened to my questions patiently. I already like her after the first short visit! The front waiting area was clean as was the exam room. My wait was minimal and the other personnel was friendly too. They did require me to pay a fee before the visit, that I've never had to do in the past and we've literally paid them thousands over the years. I'll update my review if and when a more serious need arises but as for now I give Dr. S high marks!
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September 2023 by B
My fiancé and I were referred to Dr. Beverly Creasy by a mutual friend and I’m so glad that we were! We recently moved into the area and Dr. Creasy is exactly what we were searching for in a vet for our kitties. She’s very easy to talk to and provides a variety of options for her clients. She’s extremely knowledgeable with feline care and definitely understanding of people who have multiple cats. We are definitely looking forward to seeing her again!
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August 2023 by Ak kent
I've been bringing my cats and dogs here for 10+ years but last week was a really bad experience. After surgery of urine blockage and prescription cat food for life...My cat is now a diabetic? No one could explain what happened. Returned the cat food, not one person even asked how my cat was doing! Really disappointed.
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June 2023 by Rene Seiders
This was the first appointment for our grand dog Liv. Such a friendly group of people and very caring and loving to Liv. Dr Creasy was great! Very informative and thorough!
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May 2023 by Emily Newman
The front desk is absolutely awesome and efficient. Dr. Jesper and all the vet techs are wonderful, knowledgeable and kind.
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April 2023 by Alissa Dees
I DO think they do a great job. But the prices are through the roof. Just to walk in with one cat is $100 off the top. I've been going to them for some time, but I just can't afford it anymore. So I'll have to look for another vet, that's more in my price range. Sad, I really like this place.
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April 2023 by Bethany Bjelstrand
Truly the BEST VET TEAM we have ever experienced! We have had well over 15 dogs through the years and have never had better care than what we have with the Hanover Green Team. This amazing group of professionals go beyond the job description and demonstrate compassionate, support, and care to the animals and families they have as customers. This office is a well-oiled machine that triage's with excellent care, keeps appointments on schedule, always makes you feel welcomed and known, and exhibits some of the best veterinary medicine out there. The team stays on top of new research and provides guidance around new options. They also do an amazing job partnering with speciality vets when needed. KUDOS and THANK YOU for all that you do HGV Team!!
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January 2023 by Sam Conners
We have always had a great response and experience from Hanover Green and truly appeciate all the people there who work hard to care for pets. It is often very busy and the staff are always helpful and polite which has to be very difficult at times. Thank you.
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January 2023 by Jeff Garner
We have been using this vet for almost 15 years. They have been great! They always go above and beyond! We moved about 5 years ago and make the longer drive to stay with this vet.I love how they bring options to you and go step by step through them so you can make the best decision for your pet while being financially responsible. We would all love to say that money is no object, but unfortunately it is sometimes.
