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September 2024 by Steven “Big Steve” W
Meets all expectations and then some!
I have to say I had the old school mentality when it comes gyms. I remember when times were different than they are now. When it was bunch of testosterone filled MEAT HEADS slamming weights around in the 80’s and 90’s. It’s NOT like that now. Well not as bad lol! But the environment and vibe I get now at Golds is very welcoming and courteous amongst other members. The staff there is phenomenal except for maybe one bad seed in the bunch but hey nowhere is perfect nowadays. The establishment is cleaned VERY frequently (Thanks Joe) the equipment is up to date, clean, and easily understood. I’ve made great gains in my fitness journey and look forward to every workout. Would highly recommend them.
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September 2024 by Andy Aldridge
Have been a member for 7 years now and just recently got an at home gym. I was sent an email saying the prices were going up so I decided it’s time to cancel. If you work or have a busy life don’t bother trying to cancel. Called up there and was told you can only cancel Monday through Friday 10-6pm “when the manager is there.” Also went in on a weekend to cancel and was told the same thing while the manager was sitting in the office. Just a way to scam you of your money. I also used to work as front desk at this golds while in high school and this was never the case. Not to mention you can sign up online but no way to cancel online. Doesn’t make any sense. Also asked if this was in the cancellation policy or membership agreement that I signed and I was told “no, it’s just the owners rules.” What kind of BS show are they running. They’re losing money so they’re trying their best to make it harder for you to cancel. Absolutely disgusting and terrible way to treat your loyal members.
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August 2024 by Carlie williams
Make sure you get a copy of your cancellation papers if you have to move or cancel for any reason… I went in on May 30th to cancel my membership, I do not work for golds I do not know protocols for cancellation. That is YOUR employees jobs! The gentleman took my key pass and had me sign a paper. I told him I was moving so that’s why I needed to cancel. I just recently got charged for July when I called the manager they said they had no record of this, asked me if I knew the guys name, the date and time I came in… and told me it should of been done on the computer and that I should of taken a picture of the paper I signed… shifting the blame to me! I do not work for golds how was I supposed know the protocol! She told me there was nothing they could do and I had to mail them a letter and until then would keep charging me… only after leaving a bad review did they accommodate me. I did send the letter in the mail. I was a consistent member there for 3 years and this is how I was treated after moving states and needing to cancel. The only reason I’m giving two stars is the nice equipment and the other customers I grew to know. Shout out to miles, Ed, and Ryan!
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August 2024 by Paul Mulli
The gym is in decline from my point of view. Seems like you got to be friends of the alpha team to use the free weights far as bench press or like. The main reason I was going is to bike exercise, is now being limited. I guess you can mainly use the showers still for the most part. Don't like the loud music at times. Don't like any hip hop or rap. If it was kept down so I could turn down my head phones would be a plus. Impossible for me when taking a shower. The membership was canceled for non payment from bank (goody gum drops). I paid the balance ask for day pass. Don't want to restore membership because of distance location. And what I said above.
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July 2024 by David Dorsey
great staff and equipment upgrades recently. if your looking for a gym check this holds location out.
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July 2024 by Marina Jefferson
Planet Fitness ain't got nothing on Gold's Gym Mechanicsville. I love this place!
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May 2024 by Isabel Sierra
Been going to this gym for a few years now and have always loved it. So happy with their decision to add more machines/squat racks and open up the space! Was a much needed improvement.
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May 2024 by Cassandra Ford
**UPDATE - Management terminated my membership over this review and BANNED ME from their clubs. Please understand who you are doing business with and beware!**
First let me say that I was a member of this franchise for 8 years. Mechanicsville Gold's USED to be a 5-star gym, one of the best gyms in the franchise with friendly members, great equipment, and awesome benefits including classes and childcare. These qualities STILL exist at the other clubs, but apparently the management in Mechanicsville has lost their minds.
It started a year or two ago when they took away the Cardio Cinema and Cycle Studio to make room for more weight lifting equipment. As someone who used both, it was disappointing but understandable given they were not typically well utilized. But THEN with 1 week's notice, they closed the Kids Club and cancelled the group exercise program. They then renovated these spaces and turned them into giant open rooms filled with only a handful of machines/equipment. Like what an absolute waste of space?? And all of this COULD be forgiven, but the management has treated PAYING members who expressed frustration at these changes like trash. Mind you, the price of the memberships has not decreased with the shrinking list of services/benefits.
Overall, Mechanicsville Gold's is not for you if you have kids, like to take classes, or mainly if you want to be treated with respect by management. 100% do not recommend this gym. The rest of the franchise is NOT the problem. This location is just on a major downhill slide apparently. NO CLUE why anyone would choose to come here instead of the cheaper club that is literally new and across the street?
Looking forward to this comment being deleted or some kind of nasty response from management ✌️
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March 2024 by Brittany Rogers
I have been a member of golds Mechanicsville for as long as I can remember. I started with a personal trainer and then started taking the classes. Once I started taking the classes, I knew that this was the gym for me. I am a person that needs a guided work-out. Some members do not, but I do. The classes have been an important part of why I continue to come to the gym period and specifically the Mechanicsville location. The instructors are just the absolute best and I have formed some of the best friendships with people that I take classes with. I received devastating news on Friday that the classes will no longer be available at this location as of March 1st and that is very disappointing. It's bad enough that the cinema room was removed to add more equipment and now the classes are being removed as well? I am not sure why there is a need for so much heavy equipment, but I dont think all members were being thought of when this decision was made. If heavy equipment is something that majority of the members want, that's great, but think about other members that enjoy a guided classroom style work-out and not just personal training. I think there is a compromise that can be made so all parties are happy. If this is the case, then I think I will have to move on and many others will follow.
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March 2024 by Serenity Williams
I live in King William, VA. The cancellation of classes will definitely cause me to cancel and consider other gyms other than Gold’s. I’m a little confused by this decision considering every member who pays for the package that permits unlimited classes are paying regardless of whether they attend weekly in Mechanicsville or not. This seems like a greedy monetary move to me. I’m sorry that’s how we function in today’s society.
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March 2024 by Kelly Lewis
Eliminating the group fitness classes and the child care program is beyond wrong! The owner should have the nerve to face the many members that this is negatively impacting. There were many people in tears this morning as we get closer to the last day. We plead that you quickly reconsider and know that these two services are a crucial part of gaining and retaining customers. You will absolutely not gain enough people solely interested in heavy lifting, which you obviously only care about. RVA Iron and other gyms will always compete with Gold's in that arena. Focus on all the people that you are pushing away and change your decision. Man up and show up all day Thursday and have discussions with all impacted. I love all the instructors and people in the classes. Do not take this away from all of us.
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March 2024 by Erika Olszewski
Very disappointed at Golds Gym management. NOT MY KIND OF PLACE ANYMORE!!!! Group fitness means a lot for many people, without those classes there is no way I can keep being a member in this location. American Family Fitness will be my new place for work out!!
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March 2024 by Christy Lane
I'm so incredibly disappointed and upset that group fitness classes and the Kids club are being done away with so abruptly and with so little notice or concern for their members.
I've been a member for over 2 years and joined solely for group fitness classes and the kids club.
The instructors and members of those classes very quickly became family and a huge support system with my health journey.
The owners have no idea that they are destroying our family unit and pushing gym members away and discrinating against an entire demographic with in the gym- families.
If they knew anything about Mechanicsville its super family oriented. Not having the kids club or group fitness pushes not only women away but families away as well.
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March 2024 by jaime saunders
I’ve been a member of Gold’s gym for almost 10 years and am saddened to have to now leave a one star review. This is only due to the disregard they have shown for group fitness members. I ONLY participate in the group classes and that is my sole reason for going to the gym. Now that all classes have been permanently canceled at the Mechanicsville location, I will be looking elsewhere. It is not fair to add a 45 minute time to my gym commute (round trip time) for me to go to another location. Why ruin a good thing, Gold’s management/ownership? No one who actually goes to this gym is happy with this decision. So as you sit up there in your comfy, bougie corporate offices, maybe have a thought or two about the people who actually visit your gyms. I’ll certainly be spending my money elsewhere until you do.
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March 2024 by nick bonds
Been a member for years. Just found out on a 3 days notice they are closing the child care. 3 days and no consideration for members that use it to workout
