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September 2023 by Debra Sullivan
Call FCU is always ready and available to answer all of my banking questions. Very friendly and knowledgeable.
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July 2023 by Martha O'Keefe
Chris was most helpful with some unfamiliar to me travel security details. He was patient and knowledgeable, a pleasure to speak with and a real asset to this branch.
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July 2023 by kimmie ty
Service here is excellent. fast, friendly, professional
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June 2023 by Natalee McDonnough
I am pleased to be a member of Call Federal Credit Union. The staff is great, they have amazing rates, and they are always willing to go above and beyond to ensure their members are being taken care of. I have had several calls to reset password or troubleshoot an issue and I am so happy to say the agents never give up, they stay with you as long as it takes to get the issue resolved. You are not just a number; they treat you just as how they would like to be treated, with thought and care. I love my Bank.
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May 2023 by Kathy G
The Compassionate Banking Is Impeccable -- Always total professional service and warmth.
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April 2023 by Sherry Easter
This branch handled my needs quickly, efficiently, and professionally. They have wonderful customer service.
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April 2023 by J Chill
Worst atm in all of banking history. Never accepts more than 3 bills at a time. And this is a constant issue!
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August 2022 by Jeff Disse
Not a single person at call federal can manage to not transpose a number. Then it’s my fault the payments don’t go through. This has to be the most malicious credit union in existence. More Of the VA “profits before people” mentality.
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October 2021 by Spencer Thompson
Yup just kept me from purchase a ps5 from PlayStation direct, because of fraudulent claims since the company is in California….. so yeah I think I’m moving to a different credit union, can’t spend your own money. It happens all the time when I try to buy tools for work also. Every time you call these guys it’s a hassle on the phone. Just overall not happy I’ve been a member for like 6 months now and already want to move accounts
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August 2021 by Ronmayhew26 Mayhew
Friendly professionals that are always ready to help with any situation. They are the same at the counter or on the phone. Love and recommend Call Federal Credit Union.
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August 2021 by Thomas Royer Sr
Very friendly people I have dealt with from front counter to phone service help. I highly recommend Call Federal !
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July 2021 by Latesha Thompson Mass Choir
The customer service is terrific!!!
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April 2021 by L Johnson
Excellent customer service. Friendly employees and very knowledgeable. Lots of great banking products and great loan rates.
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March 2021 by pat pitts
I have held on the phone for more than 30 min and NO ONE ANSWERS! I want to make a payment. I cannot wait till I am done with them.
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February 2021 by Chris Reyes
They offer great rates since it's a credit union..but you would have to stick to finishing it because it would take an act of congress to request a payoff quote from them...seems like they don't want you to let other dealers buy your loan if you decide to get another car from some other dealers...(attached herewith is their idea of payoff quote...)
