AutoZone Auto Parts in Mechanicsville, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's knowledgeable and helpful staff, particularly an employee named Todd, who provides exceptional customer service. The store manager is also noted for their diligent assistance and extensive product knowledge. While one customer had a minor issue with the accuracy of a battery test, the overall feedback on AutoZone's services is positive, with customers expressing satisfaction and a willingness to return to the store.
Mr. Todd and Mr. Gary showed superior service, passion, and empathy to me today. They took so much time and patience to assist me with a faulty AutoZone battery and a new rear battery. God bless them for their service and compassion! ❤️
January 2025
Todd is the absolute best! Customer service, knowledgeable and incredibly helpful! Location is 9275 Chamberlain Avenue in Mechanicsville, Va. Store #4924. Keep him, deserves a raise!!!
January 2025
Todd was so very helpful!!! We were traveling and had issues with our truck. He patiently helped us diagnose the problem. Great service!!
