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February 2024 by Kay Bransford
I am a professional fiduciary and work with many banks on behalf of clients. Sophia Salguero is the best! She has supported me through several POA client setups and if you have ever done it, it usually takes two visits and involves time. She has made it painless and easy.
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December 2023 by Thomas Fieldman
Wells Fargo HR must be the worst because they keep hiring incompetent managers! I’ve been baking with Wells for quite awhile and I couldn’t be more disappointed! The new lady manager is just HORRIBLE! Zero costumer service skills . Some of the staff is wonderful and super helpful, but for some reason their managers are always incompetent and lack costumer service skills. She is so rude. I am contemplating cancelling my account at Wells.And NO do not reply to this post asking me to spend more time and effort calling a 1800 number to give more details. This post is to alert other costumers. Like I said some of their staff is wonderful but if you need help from the actual manager forget about it ! Not to mention she was so rude to the staff too.
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November 2023 by Tony Karimi
went to the this location today, wait in line for 30 minutes, wanted to cash my check from work, which i have been doing for a while, the idiot rude operation manager came to over ride something, which i never gone through , and then she ask me questions like she works for the CIA, then she makes me wait more to call for verification to make sure who i am! the worst bank ever! that operation manager is the worst! i don’t know how she works there, with the worst customer service! which i heard it’s her last day at the bank! HORRIBLE IF I COULD GIVE IT A ZERO I WOULD!
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November 2023 by Bravo Zulu
Terrible bank and terrible staff. No wonder this bank is going bankrupt and customers are fleeing to other banks with their money! Stay away!
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July 2023 by Blaise Smith
Great bank & great staff! Thanks
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May 2023 by Charles Albert
If they could get no stars I would leave that. The rudest most unprofessional "service" I have ever had in a branch. This branch has always been difficult but they have gone so far downhill recently its pathetic. No one will answer the phone if you call, the branch manager is never in or available, the tellers are inept, surly, rude, lazy and ill-trained. No wonder Wells Fargo is heading toward extinction. Take my word avoid Wells Fargo like the plague, go anywhere else.So now their response is some canned email asking me to do all of the work (send my name, address, email, phone number and then link it to the review they just responded to!) so that they can contact me about their horrible service. After fighting with them to put money into my own account at their bank for 30 minutes and finally getting a receipt the bank manager calls up up at 4:45 and says that if I don't come back in by 5:00 PM they are going to shred my check and debit my account because they say they "can't quite read the amount on the check" even though I have a receipt for the correct amount!! Just more incredibly bad service. They are the worst bank I have ever been to.
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June 2022 by Hanna Y.
If I could have left a zero star I would Have. I had worst banking experience EVER at this branch. I had a appointment for something notarized. When I showed up , he pretended he doesn't know about it and refused to do it. What a incompetent individual who works there!
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December 2021 by Ms. Smart
Great location, nice staff. There is a staff turn around in this location. Clean and accessible. They take care of you. They answer questions or make a recommendation. Drive through is Great too.
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September 2021 by John Koehn
One of the bankers, Billy, was super helpful setting up a new account for my son.
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June 2021 by Tala Eastern
Great location, nice staff. There is a staff turn around in this location. Clean and accessible. They take care of you. They answer questions or make a recommendation. Drive through is Great too.
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December 2020 by Patricia McDermott
Worst customer service EVER consistently - for the almost 30 years I have been going to this branch - even ordering checks (which got “lost” and then found out they were sitting at the branch the whole time). Find another branch to work with!!!
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December 2020 by Galina Tarasova
What’s up with the bank workers not wearing masks? Some of them didn’t even bother to put them on, some were wearing them around their neck. Very unprofessional and uncomfortable, not to mention against the law nowadays. The lady helping was extremely unprofessional, did not know what to do at all. Awful experience at this branch
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January 2020 by Adam Slawny
I came in with my elderly father to modify his account. We were lucky to be helped by Ana Donovan. She called customer service for us, and despite being disconnected several times, she persisted and resolved our issue. During the entire process Ana was friendly and patient. Fantastic experience!
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July 2019 by dew valley
Unprofessional and poor customer services and unwillingness to help customer from Wells Fargo bankers have ruined my day.
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January 2019 by Niloofar Rahimi
They are very nice and helpful.Diosy is super nice. Thank you.
