The UPS Store in McLean offers expert packing, shipping, printing, and many other services. Reviews note the staff is phenomenally kind, extremely helpful and knowledgeable, efficient, and courteous. Customers report that employees provide outstanding customer service, find a way to make everything work, and have a great mood. The line moved very quickly, and service is described as the best and highly recommended. The store is locally owned and operated and is here to help with all shipping, packing, and business needs.
The staff and the manager are highly efficient, smart, professional, polite and effective people. I appreciate every single person in the store for that.
July 2025
I visited this store on Friday, walked in, waited in line, waited for the associates to help me…no one was paying attention… Mike walked out, called me down, and took care of everything I needed so fast. Greatful to Mike for his outstanding customer service!!
June 2025
The employees on June 14 2025 at 4-5 pm were phenomenally kind. They offered to help with the packages held the door and overall had a great mood. 10/10