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September 2025 by Gene Wu
The folks here at the United Bank are very friendly and knowledgable. Always helpful but not extreme. Down to Earth people. Appreciate being a banking customer of theirs!
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June 2025 by Alex Ghaemmaghami
They are cool people!
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May 2025 by Mike Hashemzadeh
The branch has one of the best customer service among all of the banks we have dealt with. The staff are very caring and professional.
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May 2025 by Moustaf Gueye
Je suis très content. I am happy and satisfied with the service in this branch. The tellers Marco, Afreen and Marilyn are very helpful every time I visit this branch.
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May 2025 by David Yang
Best customer service ever!!
All the staffs are very friendly, also they are always willing to try to help you out when you have a problem!
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May 2025 by Steven Young
I love this branch a lot the staff is very friendly and helpful..a very special shoutout to Marco and Maryland they always take very good care of me when I come to the branch..both of them deserve a raise.
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May 2025 by Whatdoth “Itswharedoe” Life
Marco was very helpful, come here for your banking
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February 2025 by Wendy Bojorquez
Soheila and Marco are always pleasant and willing to help with easy or hard banking problems. They are terrific
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February 2025 by William Lindsey
I have had 4 years of great service here...primarily from Soheila the assistant manager who routinely goes above and beyond her peers at other banks that I have dealt with.
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February 2025 by Shole Karimi
Ms. Sohaila Ansari and her team go above and beyond to provide outstanding customer care. Ms. Ansari is professional, knowledgeable, and truly dedicated to helping customers. The entire staff is courteous, efficient, and makes banking a pleasant experience. Highly recommend this branch!(Chain Bridge Rd)
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May 2024 by Eleni Tsigas
Wonderful and professional people!!!!
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February 2023 by Nick Flocos
Greg and Sohelia provide excellent banking services and support. Would recommend this branch over every other United Branch.
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October 2021 by Lesya K.
A simple Yelp review may not be enough , in fact i know not enough to compensate Greg for certain, maybe other stafff is not bad either. i VE BEEN DEALING WITH GREG FOF 10 YEARS. I have been fortunate to have dealt with some other good managers in the past, but Greg has yet to disappoint. He goes out of his way, and spends time beyond the call of duty to help. When I finish this, i am writing to management. Too bad my contacts , at the highest level of United have retires. As prior stockholder, i met the CEO of Virginia Commerce Bank Peter Converse , which bank got acquired by United Bank. However, I will fw this to the CEO of United Virginia Bank. GREG IS THE ASSISTANT MANAGER IS THE BEST! TIME TO GIVE HIM HIS OWN BRANCH! O TRANSFER HIM TO CORP HQ AT HIGHER POSITION, . BESIDES BEING HELPFUL, HE KNOWS HIS BUSINESS!
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April 2020 by Jason G.
BEST BANK I'VE EVER HAD THE PLEASURE OF DEALING WITH!!! Greg is by far the customer service guru and I've never seen anyone like him. I've recommended all of my employees open an account with them and each one has thanked me over and over for doing so. Not only does this bank offer excellent benefits it's very accommodating and always has plenty of tellers so waiting isn't an issue. Everyone there treats me like family walking in and they are all so nice. Just believe me when I tell you that this is the bank for you that you've been looking for. Jason G.
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October 2019 by Charles S.
Staff not very attentive. Was trying to help my fixed income mom consolidate her Bill's via home equity loan. They treated her poorly and unfairly as if she was a deadbeat. The loan amount was a very small fraction of her paid off homes value and with a 30 year note even on her fixed income she would have been able to pay off in 5 years. On top of that absolutely no security when they request forms with personal information like ssn and birth dates etc... wanted them sent VIA unsecure email. This banking institution is stuck in the dinosaur age as far as technology goes. They also attempt to push you towards financial products they make commission on instead of what you go in and request. To top it off their interest rates they quoted were considerably higher than other financial institutions. Needless to say we went to a different more friendly institution with better rates and closed all accounts here in favor of a much more technologically up to date institution
