“Cashier 670353 provided great customer service for my uncle. He was very patient and helpful. The elderly don't always get great customer service. This man was excellent. Thank you!”
“I have rheumatoid arthritis, so walking comfortably is one of my main focuses. The employees here helped me find foot inserts and CUTE shoes. I go back again and again to get shoes and boots that feel great.”
11AM - 7PM
1707G International Dr Suite 1005, McLean“Staff is always friendly and helpful with everything you need. We were looking for a new pair of daily shoes and they did everything we needed to find the perfect pair for us. If you are in need to a high quality pair of stylish men’s shoes this is the place to go! They are pricey but worth it!”
“Marco make our shopping experience fun and productive... Bought twice as much as planned! He connects well with customers and is thoughtful. He even suggested an awesome birthday present, a custom pair of vans, on order!”
“I have been having such a difficult time finding clothing that fit, but Megan Rose at Tysons Corner spent probably over an hour helping me find the right fit. She was so helpful, patient, and kind. Honestly, all the staff in the store were extremely nice but Megan went above and beyond for me.”
“I had an amazing fitting session with Elena. She was attentive and kind. She gave great recommendations. I ended up with some pieces to add to my collection.
Thank you!!!”
“A huge shout out to Xavier for making the experience great; thank you for the exceptional customer service. My son loves his LaMelo Ball shoes. We’ll be back for sure!!”
“I just had the best experience purchasing a last-minute fully altered Prada suit. Lin, Sheerhan, and Sabine went out their way to accommodate my last-minute need for an impeccable altered suit! I honestly commend the team at this location as customer experiences is very important to them, and I thank them wholeheartedly as I walk into my event with my new suit!”
“Such a cute store! They have unique and high quality finds. The store is kept neat and organized. But the real highlight here is the staff. They are so friendly and know how to put a smile on your face.”
11AM - 7PM
8023L Tysons Corner Center Suite A, McLean“This is my favorite location. Larger selection and the employees are always easy to talk to and are so helpful. One lady sowed in some loose strings in a shirt I had previously purchased there.”
“This center is excellent. They have a well-known website that delivers to Saudi Arabia. Clothes for children, men, and women, home furniture, and home accessories. It is excellent. I order from it a lot. God wrote. I came to their location. This is 15 kilometers away from Washington. It is beautiful. Many international brands. The prices are somewhat high.”
12:30 - 5PM
1366 Chain Bridge Rd, McLean“Had a very good experience at the McLean Shoe Fly store - also known as Ritchey's. Alick spent a lot of time with me, watching me walk in my old walking shoes, spotting my pronation and other characteristics of how I walk. I explained that I walk on sidewalks every day and have arthritis in one knee and so need support and cushion, etc. We tried several types of shoes and he stuck with me until we found one that feels great and provides what I need. Very pleased and grateful. Thanks, Alick!”
“I shopped here a couple of weeks ago during the daytime for my son. Alicia was friendly and welcoming. She was very knowledgeable about shoe brands, shoe models, and which sizes run small or large which is so helpful! We got him the perfect kicks for all summer long.Then my youngest was asking for new shoes too. I figured to show him that his were fine, until we checked his toes and even sized him using the measuring tools. . . Turns out he needed new shoes too! Alicia was quick to help find him the style and size we needed. She definitely made my shopping easier and I really appreciated that.”
11AM - 7PM
1916 Chain Bridge Rd, McLean“Ran out of time to leave this the other day-Shout out to the two women at this location today. I had my 2yr old with me and there was some crazy person yelling and chasing people and eventually started slurring “I’ll kill you!” At random strangers. I ducked in this store and my son was confused and you guys immediately made him feel fine. You might not have seen it, but he wasn’t a happy camper right before we stepped in there and y’all gave him some stickers and shared good vibes, so thank you so much!”
11AM - 7PM
1961 Chain Bridge Rd, McLean“I am always grateful for the help I get when I'm shopping at this location! It's great to be able to run in and get what I need quickly without having to wait for someone to assist me! Thank you for your assistance and honesty whenever I need something pretty to wear. I appreciate it very much! Thanks for reading my review and have a great day!”
11AM - 7PM
D6L, 7963 Tysons Corner Center, McLean“Great customer service Sales clerk to a moment to have a conversation before they asked what I was looking for today. Added plus he knew the merchandise and was able to build on to the sale. Way to go.”
“I've been buying Lilly clothes for past 15 years. I love the bright preppy resort wear esp the pops of pink. The clothing line makes you look forward to summer. They offer 10% military discount, in store only. I came here to buy a birthday gift. The sales people were cheery with no attitude issues.”
“Store is much nicer and April was very nice and fast in getting the shoes we wanted. My nieces wanted to get some shoes from there so I went. Glad April was there to assist us. She was very helpful. Normally you would have to look around and wait for someone to get shoes etc…. But today we were in and out and got the shoes we wanted.”
“I absolutely love working with Esther! She’s knowledgeable, friendly, and fun! Esther is so helpful and knows so much about all the various bags and the history behind each one. I have been shopping with Esther for years and she makes the experience the absolute best!! I wish I could give more than 5 stars.”
“Not sure what’s up with the negative reviews especially regarding returns here. I had a wonderful experience exchanging three pairs of shoes that I ordered online in the wrong size. I ordered them during a sale too which made things more complicated on the store’s end since the sale was no longer active. But even with that complication, they had no problem assisting me with my exchange and I am very thankful for their help.
The manager, Crystal, was incredibly patient and kind with helping me replace three pairs of shoes for the correct size while ensuring that I get them for the sale price I originally paid for them. I am extremely appreciative of the effort that Crystal put into helping me with this exchange when she easily could’ve sent me off on my own to initiate the exchange online.
The other associates seemed to do a great job ringing up guests and making sure they were taken care of as well. Overall, I have zero complains for this location and would absolutely suggest that others shop here.
Too many people on here want to be treated like they’re royalty when they walk into a store. I can’t believe the audacity and expectations in some of these reviews. I will certainly be shopping at this location more often. They’re great!”
“I visited over the weekend in hopes of leaving with a new blazer. I was quickly greeted and assisted by an associate named Priscilla, who could not have been more helpful. She brought in suggestion items and outfits for me in the dressing room, all while greeting and assisting other customers trying on items as well. She and her associates were attentive, caring, and truly made an effort to make sure I had a positive experience! Priscilla exhibited small business/mom & pop store behavior at a corporation located in a mall, which I was not expecting, but deeply appreciated. Safe to say I left with a new business wardrobe and helpful suggestions on how to style each piece!”
“The store manager is an amazing and very professional! I have known Soheila for almost a decade. She is the very honest person and most responsible person I have ever known. She is very professional and knowledgeable, She always strives to do the right thing and accommodate customers needs. She always follows Max Mara company policies and is excellent at explaining it to customers. I have always had only positive experience at Tysons Corner Max Mara store. The store manager and all sales professionals are doing an excellent job in providing customers with stores return policies. It helps to avoid any issues and misunderstandings following purchase transactions.”
11AM - 7PM
1961 Chain Bridge Rd Suite J6U, McLean“I'm a bit surprised at all these negative reviews. I ordered a pair of shoes online and wasn't sure about the size, so went into the store to try a different size. The ladies there were super helpful, knowing I wouldn't be buying anything but if anything making an exchanged. Not only were they helpful, but they also gave me some good tips. Kind of rare these days to get such great and sincere customer service.”
“Can't believe I haven't written a review! I woke up this am to a text from my personal shopper at Sax who informed me about a Balenciaga hoodie I wanted. Yay for him remembering. I love this location. They always treat me like royalty with champagne and/ or water preference. Sax is my go-to for all things designer.”
11AM - 7PM
8000 Tysons Corner Center, McLean“Dear Macy's Manager, I hope this letter finds you well. I am writing to express my sincere gratitude for the exceptional customer service I received from Mr. Syed Hasan last December at the Macy's store in Tyson's Corner Shopping Mall. Last Christmas, I treated myself to a brand-new Comforter set, with all the bells and whistles. I made a purchase online but received the wrong color Euro pillow shams. During my search for the matching color, a manager at The Pentagon City mall informed me that Tyson's Corner had the covers I needed. Although it was my first visit to Tyson's Corner, I was able to find the matching Euro sham, but I encountered a slight challenge in conveying my request to the salesman at the counter. Despite the sales for that particular pillow cover being over, I was attempting to make an even exchange for the correct color to keep the discount, but the salesman was trying to make a return and then charge me for the cover at the current price. I was a little frustrated, because I just completed the same transaction at the Pentagon City mall, but they only had one pillowcase, so I had to drive to Tyson's Corner location to find the other one. This is when Mr. Syed Hasan came to my rescue. His assistance was nothing short of outstanding, especially during the hectic holiday season when the store was bustling with customers. His kindness and patience made a significant impact on my overall shopping experience. With Mr. Hasan's intervention, the exchange was successfully completed, and I was delighted to have the correct Euro cover in hand. Not only did Mr. Hasan resolve my exchange issue, but he also assisted me with a specific brand of Euro sham inserts to match my set. These inserts were not available at the Pentagon City store, and Mr. Hasan, along with one of his associates, accompanied me to the bedding section of the store. There were no inserts on the floor, but Mr. Hasan and his associate checked the inventory in the back of the store and located two pillow inserts for me. To my surprise and delight, we discovered that the Euro shams were on sale, marked down from $100 to $25 - a genuine bargain. What made my visit truly memorable was the exceptional customer service provided by Mr. Hasan. It is rare to encounter sales representatives who genuinely want to assist customers, especially during the busy holiday season. Mr. Hasan dedication and helpfulness truly touched my heart, and I believe it is crucial for the management at Macy's to be aware of the outstanding qualities he brings to the team. I sincerely hope that you acknowledge and appreciate the gem of a sales representative you have in Mr. Hasan. His exemplary service has left a lasting impression on me, and I am grateful for his assistance. Thank you for your time and consideration. Warm regards, Ms. Brown”
12 - 6PM
2255 International Dr, McLean“I visited the watch and jewelry department in October 2023. The selection is a pretty good size with both new and pre owned watches. They have Piaget, Franck Muller, and Hermes watches as well as used Rolexes, omega, Breitling, and Cartier. I didn't look at the jewellery much, but the selection is also very nice with some high end pieces. I was assisted by Laila and she is very kind and helpful. I looked at a couple Rolexes and they were all in decent shape and at market prices. They even have a gold Patek that is incredible. If I decide to get a Piaget, I would get it from here. Hermes and Franck Mueller are the 2 main brands though.”
“JD Sports in Tyson’s Corner mall is a top retailer of fashionable sports apparel and sneakers. JD’s carries globally recognized brands such as Nike, adidas, Jordan, Champion, Vans and The North Face. JD’s also has their own brand labels such as Pink Soda Sport and Supply & Demand. Check out the selection of Nike’s!”
“The first time I met my client advisor Ahmed, I immediately hit it off with him! I truly value how charismatic and down earth he is and how he is very realistic with his selections that he makes for me and has begun to develop an understanding of my style and the things that I love. He gives me great suggestions and advice and always makes me feel like I am heard. You can tell that he genuinely cares and considers products that could help me develop my collection. He is an expert in the product themselves and always has an answer to all of my questions. I have had plenty of client advisors, but I’ve never had any that has shown me the care that Ahmed has. He remembers conversations that we have had months before and even my best friends name. This is what has grown my brand loyalty to Louis Vuitton over other competitive luxury brands. I feel heard and seen and Ahmed embodies everything the Louis Vuitton brand wants for their clients. I won’t shop with anybody else but him!”
“The sales lady was very nice and knowledgeable about the various styles of shoes. I was very pleased with the two pairs of shoes I bought from her.I definitely will come again.”