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April 2024 by Dan Kang
Thank you for making me drive all the way out there just to sell me a used product when I bought new. No help from customer service at all to make it right. No offer of free shipping for free for the inconvenience.
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March 2024 by Bryan Rifenburgh
Jesse in parts and service needs a raise!Very knowledgeable and helpful getting me a replacement bicycle chain.Looks like everything you’d need in one store
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March 2024 by 박유나
It consists of a first floor and a basement.The store is clean and the products are well organized.I use it often because I can purchase quality products.The staff are also friendly and come up to say hello when they are looking at the products.If I have any questions while looking at the product, I can easily approach the staff and ask questions.They explained in detail and clearly.I like being able to always purchase the products I need.
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March 2024 by Richard Morton
There can't be a better way or place to buy a car roof box. For REI members, they do free install on to your car! Super friendly service.
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March 2024 by Josue Ugarte
Ryan is very knowledgeable and was extremely helpful even when the store was closing in 20 minutes.
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March 2024 by Kevin Kampschroer
Always knowledgeable sales staff; great products.
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March 2024 by Eve Marie Tuck
Ryan was super helpful when I was looking for certain shoe brand. He took his time, making sure to check back on my needs and made me feel valued there as a customer. David did as well when he helped me further during the check out process. Great, friendly staff! Thanks, gentlemen.
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February 2024 by John Bornmann
I don't know what os going on with this store. REI is usually great, but it feels like every time I come to this location I am met with blank stares and disinterested salespeople. I ask a question, they look for the answer on their phone on the mobile site... and then I find the answer myself ON THE MOBILE SITE myself afte4 getting disgusted with the employee
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January 2024 by Manochair Kazerooni
Great products with good qualities!
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December 2023 by David Family: Doctor
Great selection of products. Generous return policy for members. Ship-to-store option. Ample parking. Spacious store. Well-kept. Uncommon products such as (1) natural-shape running sneakers from Altra and Topo, (2) the UK-made D1000 bike-lock resistant to grinder attacks, and (3) bone-conduction Shokz headset (superior to 2nd gen airpods!). Helpful staff in green vests.
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November 2023 by Stephen Nguyen
Everyone was super helpful knowledgeable and nice. The team here really is a gem. Happy camping everybody.I wish I needed an extra cooler that Mushroom cooler looks so cool. I bought a yeti 45 ?
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October 2023 by Debbie Chang
I went to my parents to get shoes for them. All the staff was welcoming, helpful and friendly. Andrew was the one helping us out. He was very patient and gave us tons of good suggestions on what shoes to try on.
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September 2023 by Spartan 351
This place was a little hard to get too because of construction but worth the trip!Friendly staff and very accommodating. We were trying out climbing harnesses and they allowed us to take it out of the packaging and try it on.Decided to get the lifetime membership and their staff wasn't pushy about it.
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September 2023 by Arlen P.
My sister and I came in today both in need of new shoes. The store was particularly busy for Labor Day, but despite this the staff did a phenomenal job of working with us to figure out the best shoes for our needs. I was particularly impressed by Kevin and Tina's attention to detail while managing a flurry of customers demanding their attention. Both of them made sure to ask plenty of questions about the various shoes we tried on to make sure we were getting the best fit and function.
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August 2023 by Nick Rudnev
Unprofessional and rude store manager. REI is my go to store for all things travel and outdoor and I visited many locations around the US. I am a regular customer here. Unfortunately experience this afternoon when trying to return a pair of shoes made me never want to return to this store again. Store manager at this location was extremely rude, arguing with me and altering REI’s own return policy and satisfaction guarantee. At the end, I decided to take my business else where…where customers who are valued, when you bring them your business.
