Post Offices in McLean, VA

“Exceptional Service at USPS by AngieI recently had the pleasure of interacting with Angie at the USPS office while trying to return a package. My situation was a bit tricky, as the item was in a different box than originally intended. Angie, with her expertise and kind demeanor, informed me that proceeding as is could risk my package getting lost. What stood out was how she didn't just point out the problem, but actively became part of the solution.Angie helped me select the appropriate packaging, and we repackaged the item together. Her assistance didn't feel rushed or obligatory; it was genuine and thorough, making me feel like a valued customer. Despite the office being busy with many people, Angie took the time to ensure my issue was resolved satisfactorily.Her customer service was nothing short of supreme. It's rare to find someone so dedicated and patient in assisting customers, and Angie’s help was not only professional but also incredibly reassuring. She went above and beyond, and I greatly appreciated her help. People like Angie are what make customer experiences memorable and positive. Thank you, Angie, for your exceptional service!”

“Each time I come the staff at this location are efficient and helpful. They have a self use kiosk and drop box.Today I had a passport photo and application appointment and Clerk 4 helped me. They were very knowledgeable and helped ensure my application was as needed to be. I appreciate the help offered and suggest to anyone needing to apply for a passport, come to this location.”