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“This has been experience! Alfredo at USPS was extremely accommodating helpful. When I explained that we are new to the US and wanted some help with postal services.. I think this is the best branch of the US government and extremely customer focused. May your tribe grow.”
“Excellent and efficient service for passport renewal! It literally only took us 15 min from entering to exiting that included photo taking and document checking and payment. Very impressive!”
9AM - 1PM 2 - 4PM
1700 Pennsylvania Avenue NW, Washington
Post Offices
“The BEST post office I’ve ever been to. The team there is EXCEPTIONAL. They are friendly, efficient, and knowledgeable. Feels like a neighborhood place. I always look forward to my visits there. Shout out to Mayra for the great service as always.”
“I can't say enough great things about Luz and Arti. I came in with my wedding invitations, and they were so helpful with figuring out the stamps and the best way to ensure my lumpy envelopes would be mailed safely. I am so grateful for their time and kindness.”
“Thao was very courteous and kind. She was the exact opposite of mean people at Potomac Falls. Will always go to this location in the future for any passport or other shipping needs.”
“This place is awesome. Efficient little USPS mail stop right inside a liquor store! Looks like they have a nice selection of craft beer. I went there once on tax day and they were open until 8pm and hooked me up nicely. I think I'll go back some time and check out the beer and liquor offerings.”
“Kia is amazing. She brilliantly helped with a super urgent request with patience. She had a smile on her face and understood that I hadn’t mailed anything for a few years. Way to go!”
“I had a thoroughly pleasant experience at this post office taking care of a quick shipping order during my lunch break. I was probably in and out in about 15 minutes, which was way faster than I expected even though there was only one person in front of me in line. The gentleman who assisted me was friendly and helpful. I look forward to using this post office again.”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“I had to ship a package that I myself was confused about how to best pack. The guy at the counter was super helpful and ended up saving me money even when he had the opportunity to charge me more. The post office itself is also very cute aesthetically.”
“THIS USPS HAS THE BEST SERVICE EVERRRRR??❤️❤️ THERE IS SO MANY USPS IN THIS CITY BUT THIS ONE HAS THE BEST STAFFS!! SO FRIENDLY SO HELPFUL! ? WE ARE FROM THE EMBASSY AND THEY HELP US A LOT! THANK YOU!!”
“This post office is super quick and efficient. The people who work here are very nice too. Definitely would go to this one if you are shipping anything! I ship all my packages here and they process them very quickly.”
“I had an appointment for my passport and EVERYONE HERE WAS LOVELY AND HELPFUL AND PATIENT. I WOULD COME HERE AGAIN! I’ve been to other post offices around the area they are disrespectful and inpatient. Here if you had questions they answered them and helped.”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“I love this post office. The workers there are so nice. The Merrifield location literally kicked me out because they could not get my fingerprints to work and the staff at this location were really patient and save me. Thank you!!!”
3 - 5PM 8:30AM - 2PM
6375 Seven Corners Center, Falls Church
Post Offices
“Starting in roughly the first day of 2023 the lobby is closed when the associated retail location is closed. Access to the store to the post office that is is through the lobby. The Post Office boxes are accessible only in the lobby when it is open. This was done because homeless people were sleeping in the lobby overnight. There is no shelter for single people in the neighborhood. However there is a family shelter on the corner of Patrick Henry and Leesburg Pike”
“Clean, well stocked, and the female professional behind the counter today (18 Oct 22 @9:12am) was very polite and informational. Definitely looking to get a PO Box from this location.”
“For the June 19 holiday at this location, the lobby is open for self-service only. The counter is closed, no staff members. The USPS barcode scanner seemed not working, it kept saying invalid code.”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“Wanted to give a shout out to Javonte and Viveca. Had a packaged that went international and took over several months since customs denied the shipment and had to be returned to sender. During this whole process both Javonte and Viveca reached out and assured they will keep an eye on my package and made sure it gets back to the sender. They have been very helpful and patience during the whole process. Thank you again. ??”
8:30AM - 1PM 2 - 4PM
217 Buffalo Soldier Ave, Fort Myer
Post Offices
“The person working the desk was so cheerful and kind! This was no small feat, I am sure, since I visited near closing time on a Friday.I brought in a package to ship with duct tape on it, which she informed me was not allowed. I would have just left and come back another day, but she said someone else had left a roll of tape behind and I could use that. This is obviously not something that is always available, but I feel thankful that someone left tape behind and that she thought to offer it to me!”
“The Manager Ms. Januki is very hands on and FIRST CLASS service !!! She approached all customers who were in the long line on this weekend to see if she could assist with anything. Surprisingly they have additional special service desk. She assisted me with my money order service and some other customers in very efficient manner. Within half minute she got it done! BRAVO! Thanks for making USPS great again :) ? ? ? ❤ ? ? ?”
“This is not a RETAIL STORE. They are a Bulk Mail Unit and distribution center for 22314 area code. They do not sell stamps, certifies, money orders, priority boxes, passports, drop offs etc.”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“I went on a Saturday again and it was clean, the line moved quickly and the woman working there was polite, efficient and friendly. Post offices rarely get praised and this one certainly deserves.”
“This post office does allow you to hand cancel your wedding invitations or anything with a wax seal. They give you the stamp and you stamp them all and place them in a bin. Was quick and easy.”
“I have been to this post office twice in the the last two weeks and both times I had a very positive customer experience. The line moved quickly, I was greeted with a friendly smile and the transaction was very easy all around.”
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“This 5 star review is for Lauren.I’ve been to this post office several times, and my experience today with Lauren was exceptional! She was very helpful, friendly, and ensured I was charged the right amount for stamps. Apparently I had been overcharged for stamps the previous times I came to send my wedding invitations internationally and locally. I appreciate that Lauren informed me of the international stamp, which was not mentioned by other employees the previous times. (The other times I was overcharged by at least 50 cents for stamps to send my wedding invitations internationally, and overcharged by 40 cents to send wedding invitations locally.) A note to management, please ensure that all employees let customers know of all stamp options and to not overcharge.I do appreciate that at every encounter with different postal employees, all employees hand cancelled my wedding invitations.”