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February 2024 by Michael Dickson
I purchased my dream watch and had an issue with the clasp. They replaced it on the spot. Thank you for the great service. I’ll be back for my next watch for sure.
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February 2024 by Cornelius O'Rourke
Stella was very professional and knowledgeable on the item I was interested in. Great service and an easy sale.
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February 2024 by Andy F.
Rolex should drop them as an authorized dealer. Need better salespeople and a more professional experience.
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February 2024 by Sanjay Kambham
This was my first Rolex and Diego helped make it a very nice experience.
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February 2024 by Anshu Kapani
Had a great experience at Liljenquist & Beckstead in Tysons Galleria. Judy was amazing. She listened to my request and was kind and courteous. As promised she called me when my requested watch came available. The watch is for a special occasion and without her diligent effort it wouldn’t have been possible.
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February 2024 by Michael Ma
I highly enjoyed working with Stella at Liljenquist & Beckstead. She was attentive, knowledgeable, and courteous throughout the process and helped me secure a coveted timepiece after a long wait. Look forward to shopping with her again soon!
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February 2024 by chanita saksriprasert
I got my first rolex watch from this location love ❤️ it. Stella is my SA She's very responsive & professional. Stella is the best SA ever!! I highly recommended if you are looking for luxury watch ⌚️ this is the place!
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February 2024 by Tao Xu
Walking into this watch boutique, I was impressed by the professionalism and warmth of the sales staff. They were not only knowledgeable about the various styles and brands of watches, but also took the time to listen to my needs and provide me with expert advice. Their service attitude left me thoroughly satisfied, and I found the perfect timepiece. The entire shopping experience was delightful, and I will definitely recommend this store to my friends!
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February 2024 by Dean M. Conway
Great experience with this store and special thanks to Jonathan for his outstanding help.
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February 2024 by Chris
Liljenquist & Beckstead exemplifies excellence in every aspect of their service. From the moment I walked in, Judy's professionalism and patience shone through. L&B guided me through the service process for my Datejust with expertise, and I couldn't be happier with how smoothly it runs now.Moreover, the impeccable customer service extended beyond just the servicing. They went above and beyond by adjusting a couple of other watches' bracelets in my collection, ensuring each timepiece fits perfectly.I can't praise L&B and Judy enough for their attention to detail and dedication to customer satisfaction. I eagerly await their call about the watch I've been hunting down, confident that they'll exceed my expectations once again.
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February 2024 by Maken M.
Joe's genuine care for his clients allowed us to have a truly memorable experience!
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February 2024 by Alex Pineda
Amazing service from Diego. Got the watch I wanted in just a few months, even checked in every now and then until it finally came in. 10/10 service from Liljenquist & Beckstead.
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February 2024 by Julisa G
Jason in Tysons Galleria was a complete professional and very helpful.
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February 2024 by Q
Great Customer Service, also have a sister store in Tysons 1 Lenksdorfer (?), but a great atmosphere and patient reps. Turn around is high as I haven't seen the same rep in a few years stay. Purchased my watches for myself and wife on a few occasions have dealt with a number of reps all to whom continued to provide excellent service. They have always provided watch sizing adjustments and cleaning services for my watches. Although, some watches may require to be shipped out and expect it to be a hefty cost of over 1k for cleaning only (insides taken apart cleaned and if anything needs replaced they'll do it which may or may not be Included). But, be sure to experience the price adjustments, some friends didn't realize that price is always negotiable no matter the cost of the product, such as 1 of my bro's Avantador. Just try not to red flag yourself with cash over a certain amount regardless if you just decided to carry your poker earnings and decided to use it towards purchasing a watch. They respect your privacy and if needed will count your funds to the side as to not attract attention. But, all in all a great place to negotiate, purchase & invest in a watch. Will be back again. They even hired a stellar rep who in fact was working across the way at Omega boutique. Went into Omega to have my father 1950's watch get the entire full restoration done. And when I returned to pick up the watch every other rep was hounding me to assist as like a used car lot, willing to put on my watch, or sell any other items. Didn't feel comfortable after that incident, but was happy and surprised the same rep that assisted us is presen tly at liljenquist & Beckstead. A great asset to this company. We'll be investing in more.
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February 2024 by yoonsoo gil
Stella Sun is a very friendly and knowledgeable employee. Thank you for your great service today.