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October 2022 by Terry Nicoll
Really like this store. Very well stocked with my size.
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August 2022 by Kathleen B.
I had a wonderful experience at this store yesterday! I'm out-of-town visiting my daughter and decided to stop in. I love this brand. They had a great selection of new items up front and a huge clearance section since several lines just got marked down recently and were an additional 40% off. When I couldn't find the size I needed the sales person (Vanessa) made some calls and found me exactly what I wanted at another store and had it sent it right to my house. J.Jill's catalog customer service won't even search store locations for product any more, but this store did so efficiently and in a super friendly manner. Would go back in a heartbeat. Excellent customer service!
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November 2021 by Hilda Kroll
This is the first time I've been in the store. Lovely fabrics and colors. A little pricey for me, but my friend shops for sales online and returns clothes that don't fit here. I always thought the store was for younger women, but my friend is in her mid-80s and loves the quality and styles.
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August 2021 by Diane Sterbutzel
The staff in this store are the best. There are always new items and a collection of sale pieces as well.
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February 2021 by Tigist F
Kristin store manager is very rude and uncooperative. Tried to return merchandize that I bought less than a week ago, but she refused to return it to the card I purchased it with because I didn’t have the actual card with me even though I had the receipt. She tried to trick me into getting store credit. Total rip off.
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December 2019 by Charlotte
Salesperson was so nice and helpful. Even ordered what I wanted on line for me.
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November 2019 by Candace F.
Not to date myself, but I have been wearing clothes from J Jill since at least the early '90s! I love many things about their clothes, especially that they all come in petite sizes!! They also have an an amazing collection of separates called Wearever that are classic, wrinkle-free pieces that are perfect for everything! Work, weekend, travel!! Dress them up, down, you name it! I have purchased at least 20 or more pieces in the collection over the years, and I still have most of them in my closet! While I do most of my shopping online, when I need or want to go into a store, it's always this Tyson's one! It's a really pleasant place to browse with very helpful, friendly staff! I needed to do some exchanges, so I was visiting here yesterday. I wanted a pair of pants that were sold out online in my size. The saleswoman called stores and customer service to track down a pair in my size, which she did! I was so grateful for her efforts!! If you order an item in the store, they will ship it to your home for free, and they will honor any online offers. They have great customer service and policies!! I have to be controlled coming in here! I love just about everything! If you haven't been here, it's definitely a store worth visiting next time you are in Tyson's!
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November 2019 by Preshus Femm
Exceptional customer service with classic pieces of clothing
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October 2019 by Angela ChangQuan
Some beautiful pieces
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July 2019 by Yessika Vigil
Great customer service 1👌
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January 2019 by William K.
Worst J Jill in the entire DMV area. These staffs don't really work at all. No customer interaction at whenever we walk in. You will feel like they are also customers who are shopping as you are , especially the bigger lady with glasses who are always at the store. When you ask questions, they try to answer you with minimum words as possible - nothing more. Not to mention zero greeting when you walk in and leave the store regardless you have bought something from them or not. Very consistent unpleasant experience.
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September 2018 by esther
This store was redone sorta recently and it's lovely. The associates are quite helpful. And I love the clothes! Absolutely love them.
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August 2018 by Carol Myers
Love the fit and the wearability. Great service as well.
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August 2018 by Judith Murray
My favorite clothng!!.. always visiting their sale rack at Tyson's Corner Mall.