“Relentlessly helpful and plain spoken, I've asked a few things that they weren't sure how to answer, not many but a few. I know they weren't certain because they told me, I am not sure about that and don't want to give you bad advice. Go. Go again. They want to make your life easier and they succeed.”
“Ace Hardware does it all with their grills. Between the quality grills offered, preassembly, delivery, hauling away of the old grill, setting up my propane tank, and running a check on the grill, Ace Hardware is a keeper. A special shout out to the professional delivery employees and the overview given of the grill, and all the tips...I can't say enough. Thank you!!”
“My experience with Ace Hardware is solely from where I grew up in CT. This is a lot different, in a better way (I guess that’s a subjective thought). I was “used to” an unorganized place full of actual hardware from a-z as well as a lot of indoor/outdoor paint and a paint mixer. In short, I was used to Ace hardware being targeted at real handymen in the midst of a project and in need or something very specific.This store is like “a little of everything” for every part of your apartment. It’s walkable from a lot of apartments around here, and it sells all sorts of things you might need in your apartment (you don’t need to be a handyman or hardcore DIY-er to find a bunch of useful things). A huge variety of things you might need in a pinch. Granted, most are really overpriced, but I wouldn’t complain because it’s all about convenience and location. If you complain about the prices, go ahead and drive into Virginia, lose an hour of your day and walk up and down a huge store. Overall, the convenience and variety in this store is worth slightly higher prices. Nice people, as well.”
“Great store. The workers are always very helpful and knowledgeable. Good selection, great prices. There is a hardware store closer to my house but I drive a bit further just for this one. Excellent service.”
“Ayers has things that are very hard to find. It’s a general store that has gardening, sewing, cooking, plumbing, painting, decorating, school supplies, and more. I have shopped at Ayers since the 1950s.”
“My favorite thing about this place is they are kind to hardware dummies. No condescending tone no matter how clueless the customer. Plus someone always on deck to help you find something as soon as you walk in. Shelves always fully stocked -- and don't be fooled by the seemingly small size of the storefront. Plenty more supplies in back, next door in the paint store and upstairs in housewares.”
“They had the plants I wanted! I got some great plants, albeit a bit pricier than a nursery. All were healthy, well cared for, and beautiful. I'm glad I stopped. They are the only nursery that had the exact plants I wanted.”
“Great service! And great pricing! I have nothing but great things to say about this location! All reps are amazing from hector, Toni, and jaime they are all very helpful!”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“Wonderful, kind, beautiful owners. The store is beautiful and full of great additions to your home. You will find whatever you are looking for. The hardware department is pnenominal.”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“Strange review here, but I am a 20 year old female and my headlights both went out at the same time traveling at night. I live about 3 hours away and I stopped here for help. I arrived 25 minutes before close and every worker came out to help me with my car. They spent about 45 minutes checking my fuse boxes and headlights as well as charging my phone. The workers here are more than kind and extremely willing to help a stranger in need. I recommend Glen Echo Hardware store for all of your needs.”
“Skip the mega stores and come here for everything you need. You'll actually get friendly service and yes, there is a mulch pickup section. Love this place!”
“This Tenley store which is tucked under the Target has become my ‘local’ Ace. Sadly we lost our Ace in Woodley Park. The staff are helpful & friendly. On recent trips Juan & May both helped me find what I was Looking for in the store’s tight aisles. The store is is only a bus or train ride away, and is dog friendly!”
“Love this Ace Hardware, everyone is so helpful and kind. After several failed attempts of copying my condo key at other hardware stores, Ace was the one place to get it right. Such great customer service, this is my go to hardware store!”
“I called to confirm an online order I had placed with Ace and reached Jonathan who was the super helpful in coordinating delivery of an assembled Weber grill to my daughter’s home on the occasion of my son-in-law’s birthday. It was all rather short notice and Jonathan took the time to confirm all the details necessary for a quick delivery in time for the big day, and actually got it there ahead of schedule! Jonathan was most helpful, professional and personable. Highly recommend”
“Amazing -- knowledgeable & friendly with offer of help the moment you walk in. True customer service -- Will spend as much time as necessary with you to solve your particular problem -- whether for a twenty-five cent screw or a complicated home project. They stock ANYTHING & EVERYTHING you might need in 10000+ situations. And while their prices are sometimes a bit more than ordering on Amazon or from big box store -- they are a crucial and special resource in our neighborhood.Support Local!”
“Brought in a snowblower recently and it was repaired in a timely manner right before snow hit. When picking up my snow blower, i bought a ton of parts to stock up for my crew. Great service, knowledgeable employees, great products. This is my new go to place. Will definitely be bringing in more equipment to get ready for the spring.”
“I am replacing the wooden deck on my house with composite materials. I visited Sheets one day- (no appointment) and was treated kindly and given information without pressure. I ended up ordering all of the materials for my deck and screened porch floor replacement from Sheets. Davey was extremely helpful and knowledgeable, and every employee that I have been in contact with have been the same. I would highly recommend this company!”
“Always helpful staff, free parking, they have everything for indoor and outdoor DIYers. Next to Target, Whole Foods, and Container Store so you can all your errands together!”
“Great place to have colors mixed, they know all types of paint and can tint anything. I especially come here for venetian plaster since they're the only place in NOVA who carries it.”
“Incredibly helpful and knowledgeable, our introduction class was thorough, fun, and really helpful in building my foundation as a complete newbie. We returned the next day to grab a couple extra supplies and received super kind support and great tips. Absolutely will return!”
9:30AM - 3:30PM
12156 Nebel St, North Bethesda“This is such a neighborhood gem. Jonathan was amazing to work with and so knowledgable. They can really help you hone in on what will work best for your home. I'm a professional organizer and will definitely be referring clients who want to elevate their spaces.”
“Their customer service is sterling! I had a problem with a faucet (that I purchased elsewhere) and Weaver's representative contacted the manufacturer, identified the part number, and ordered a replacement part even though the warranty had expired. Wow -- Thank you, Candace!”
“Went there today as I found them quite knowledgeable and helpful in the past. This time it was for a replacement hose for my shower hand held device.As it wasn't in their inventory and quite expensive as it was somewhat unique they showed me how I could buy it from Amazon and save $30.That continues an amazing string of help and will keep me going back.”
“It’s the little things……I called in search of a small o-ring and was the attendant wasn’t certain they had what I needed but encouraged me to come down and show them the part I was looking for. I normally would call another shop, but her pleasant demeanor and professionalism nudged me in their direction.When I entered the store, I was greeted immediately. I initially looked over my shoulder, because I assumed the attendant was speaking to someone else until I realized she was speaking to me.While waiting in line, a gentleman appeared and asked if I needed assistance. I showed him my part and he provided two o-rings. He shook my hand, looked me in the eye, and said it’s free of charge. That said, Ferguson Supply’s professionalism and attentiveness made a first time customer feel like a regular.”
“I feel lucky to have such a nice hardware store in the neighborhood. The staff are friendly, so knowledgeable, and it feels like they’re really invested in my issue/experience. In bigger stores, I’m often walking around for ages trying to find someone to help me. And when I do find someone in the bigger stores, they don’t have much experience with the products so I end up trying to navigate many options with no guidance. I feel confident in my selections and the value of the products I’m purchasing after visiting McLean Hardware.”