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June 2024 by Aimee Grinnan
Had a difficult and time-consuming return involving several transactions. Alicia at customer service was both extremely kind and willing to help,! EXCELLENT CUSTOMER SEEVICE and a true asset to the Bloomingdale’s Tyson’s team!!
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June 2024 by Don McGrath
Unbelievably positive experience thanks to Howard in Women’s Ready to Wear. He spearheaded the effort to find my wife a dress to wear to an upcoming wedding. His sage advice was key to finding something beautiful. He then personally went downstairs to the shoe department to help select appropriate shoes. With the help of Key and then Tall, another wonderful retail experience. All these gentlemen worked together as a team and gave my wife and I a memorable shopping experience. Kudos to Bloomingdale’s for having such great staff.
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May 2024 by Ay-Ay Ron G.
Went for men's suits. Kevin was amazing. They didn't have what I needed.
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May 2024 by FL Carr
This review is related trying to talk to someone at the store directly. I had a question about an item I purchased there in person. Their phone system is the pits. There is no general operator. You have to select a department. And guess what? The “departments” don’t answer the phone. I tried a dozen departments for 15 minutes during regular hours and NO ONE answered the phone. That is poor customer service. Not the experience you expect from a luxury retailer. When you try to select zero for the operator, you’re told that it’s not a choice our system recognizes. They do have a good selection, but don’t expect an all around luxury shopping experience because you will be disappointed.
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May 2024 by Hakan ÇETİN
Very beautiful, very luxurious, very expensive
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May 2024 by steve yasin
Purchased and ordered two chairs from furniture dept. Was told two months for delivery. We are now at 6 months ! When asked for status, was told their vendors are not responding. Really ? Our sales person was Gail. Expect such a response from lower tier stores, but here is the sad reality. Asking for a refund and still no reply.Update: Sales said call customer service to get refund on deposit. Customer service says only sales can provide a deposit refund. Sales changes order status to a non special order to get deposit refund.Make sure you get a delivery date in writing with deposit refund guarantee if they can’t fulfill the order.
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May 2024 by Rangena Hotaki
Worst service ever. The escalator has been broken since 2022. This store is doomed.
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May 2024 by Leo Gaguine
Well placed, big brands somewhat more expensive than Macys
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May 2024 by Pablo Naranjo
Brilliant
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May 2024 by Mahdi Pirzadeh
Very clean and well designed store. They also have very patient and knowledgeable employees such as Nahid Ellini. She is an expert in colognes and gave me very good recommendations on what to buy for my son. I would definitely recommend this store to anyone who is looking to go to shopping, especially for fragrances.
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May 2024 by Kitty Ramos
Humam was really helpful in helping me find a participar item, will absolutely be back
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May 2024 by TBI
This store is one of my favorites to purchase a gift for my wife. The staff is helpful with positive attitudes.
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May 2024 by Katie Gold
Salima was incredibly helpful with sampling and choosing out a nice girly perfume for date night!She knew what I liked and was able to suggest similar scents that brought out the women inside of me. Very grateful for her help and can't say enough how well she took care of me!
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May 2024 by Audrey Nguyen
Margret from the makeup department was excellent help. She was very helpful in helping me locate a loss bag. Just wanted to give her a good review. Thank you!
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May 2024 by Sarah French
I love the store. Selection top class. Service display parking however! Extremely disappointed Bloomingdales no longer offers VAT back. Program to europeans..shameful!!
