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July 2024 by Anna
Some young lady named Laura and another woman were standing in the front of the store, 12:40 on Wednesday. Not busy. Couldn’t greet me or ask if I needed help. I asked the lady a question and she was quiet for a second then I said hello I’m talking to you . She put her hands together and sarcastically apologized . It meant nothing because I had a customer service issue with both of these females prior. While I was looking around, the lady walked by me and said something under her breath. It appeared only one sink had paper towels . I find it interesting the next customer came in and the lady welcomes them in . Oh but not me. Bad customer service
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June 2024 by allison
I come here on Tuesday night, there’s only one staff helping with check out. And the lady was so slow, I understand she needs to talk to customers for a good shopping experience, but apparently the queue is too long for her to chi chat with the customer and I think she just totally ignore the long queue.
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May 2024 by Katie Gold
Amanda was welcoming and very helpful showing me the perfumes and helping select one that would help me feel feminine and sexy!
Excellent customer service and she deserves recognition!
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April 2024 by Sofia Molina Sandoval
I went there as usual however this time Laura helped me figure out my needs for skincare. Love this company because of great products and great workers
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February 2024 by Bradley Hallier
Friendly staff and nice store
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February 2024 by Jacob McCollum
Their hours are incorrect. I'm here on a Friday at 7:25pm, and the store is supposed to be open until 9pm, but it's closed. The correct hours aren't posted anywhere online, so good luck.
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February 2024 by marty santini
Always good for some nice lotion and smells
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January 2024 by FreeMerbak
fake discounts
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December 2023 by Nagia Morsi
Not enough associate to help i felt lost,prices is not clear prices is getting higher
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December 2023 by Nelida Rodríguez Soto
Some women on the cashier have a bad attitude! Don’t go in her there!
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December 2023 by Gabriela Vela
My favorite place ever
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September 2023 by Dorothy Gale
While in the store today I went to the back cash registers to pick up 2 online orders. There was a line on the right hand side, and there were three people in line and I asked them if this was the line just to be sure. Yes, they said. The three cashiers were currently busy with customers. Some young teens started standing on the left side where there were 2 cashiers. They created their own line with 2 cashiers to wait on them while those of us in one line including several people behind me were waiting for the one cashier. I asked very loudly so ALL cashiers could hear me and one of the two cashiers helping the one line replied, “There’s supposed to be one.” That’s what I’ve always experienced in that store, because it’s the fair way to wait on people. I spoke with the manager and she was very nice and apologized from what was going on. I asked her to put signage up and have it at all times that way. People would know there’s one line and where it starts. I also should have suggested to her that the cashiers keep an eye on the line, and if there’s just one line, it’s easy to tell those trying to create a new line and to tell them to go wait in the one line. I really do hope the manager listens to me and talks to the cashiers about it. Until such time as it improves, I will keep this low rating.
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September 2023 by Lily Coleman
The kindest, cutest, and most helpful team ?
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August 2023 by Joshi Milestoner
A choice for many people have seen they are mad of fragnance of Bath and body a store that is famous for fragnances there are offers on various products, the store is located in ground floor in tyson corner mall ypu can order online and pick up from the store and one can earn rewards they have separate counter on America's favorite fragnance.
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August 2023 by Mona Ksa
Prices have become increasingly expensive