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November 2023 by Chris Clarke
Everyone here is so nice. The sales associates are helpful with their recommendations, but not pushy. And they are so nice when you have to return something - some other stores can be so rude when you return an item, but Athleta is always friendly. I love the workout and travel clothes I buy here.
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April 2023 by Ally Conlon
Wish I could give this place zero stars, specifically because of the manager Jonah. So rude and unprofessional. He was rude to his staff and had an awful attitude with the customers. Never had such horrible customer service in my life. Have shopped at Athleta for years but will not be shopping here any longer. Go to Lulu Lemon. I feel bad for the other staff, they were actually super sincere and apologetic.
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January 2023 by Erica Findlay
Great customer service. This was my first time in the store, and the staff was super helpful
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July 2022 by Jordyn Campbell
I was really disappointed with the service at this store. In the 30 mins I was in, no one approached me, asked if I needed help, or even offered to start a fitting room for me, even though I had an armful of items to try. The girl working the fitting rooms looked and acted like she was having the worst day of her life and was holding every customer personally responsible. No eye contact, no greeting, totally dismissive and uninterested.The pieces I tried were nice but I found the sizing to be inconsistent across styles.I went a few doors down to Lululemon, where I was greeted, assisted, checked on, and offered guidance and suggestions, and I left with shorts I was on the hunt for.
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January 2022 by Terry Nicoll
I am a loyal customer and am very disappointed to see one member of the staff at this location be constantly rude and condescending. Witnessed that behavior toward an elderly woman today. I'll shop at the Reston location from now on. That location is more organized and laid out better.
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January 2022 by Andrew Paloma
Excellent customer service and complete inventory.
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December 2021 by Georgiana Ocampo
Expensive leisure clothes, but excellent quality. ?
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November 2021 by Spiral Tote
I’ve been shopping online with ATHLETA since 199....and in store when and where I can. I’m an ATHLETA wearing fan for life. Every location from down south(Va Bch) to up north(Farmington,CT)the staff is always friendly. The selection and styles are gorgeous comfortable and versatile. From pilates to pit on the town. I love, love, love, love ATHLETA. The staff at this location are awesome, accommodating, professional, and friendly. Stop in and check out this fall’s looks. You’ll be glad you did.
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July 2021 by Tatiana Wright
I love Athleta! Have been shopping ? in Athleta for a long time. I have no business suits, but Athleta ?
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February 2021 by cheryl t.
Pleasant visit. Heather and other staff person whose name starts w an N were open, friendly and helpful. I came to make an exchange for an online order and they ordered a replacement (at 5 ft 7 I need tall sizes) to have shipped to my home. The transaction was smooth and easy. Despite the store about to close I didn't feel rushed. Thank you. Store is neat, although with so many items, it was a bit overwhelming. Still I'd return here instead of Georgetown if I need to visit a store before the Rockville MD (planned) opens.
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August 2020 by Anjelica B.
Tried to find out how much was on my gift card, the people in the front were helpful but the girl training a new associate by the cash register looked as if I had interrupted a serious conversation. It was pretty rude and my card didn't even work so she basically shoo'd be out to find out for myself.
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July 2020 by Tamara A
Great clothes
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March 2020 by Robert Wilson
She like it, polite service.
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December 2019 by Sarah Jayne Bleiweis
I had a great experience with three employees (Sienna, Natalie & Nataly) who worked here and helped me pick out the styles and clothes that were most flattering for my body type and fitness activities. Natalie who loves tacos was super warm and welcoming when I first got there. She spent a lot of time with me showing me her clothing recommendations. The other Nataly was just as knowledgeable and gave excellent informed recommendations on Which new styles I should try for yoga pants. All and all extremely positive experience with supportive and knowledgeable staff am n
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December 2019 by Humanity is my religion
Can't say enough about this precious place
