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November 2024 by Dillyific D
I went into the store looking for pants and the sales lady, Bergen was AWESOME. Another sales lady, Estelle asked me if I needed help and I told her I needed a petite pants and she said we don’t have it and walked away. Bergen came back to check up one in the fitting room asking me how the pants fit and I asked if you have a petite and she brought me a petite size. Estelle did not go above and beyond.
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April 2024 by E D
Had a rough time at Athleta, giving it just 1 star. The manager was super rude, and the service was a letdown. They did take my return in the end but it was a hassle.
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February 2024 by Lana Le
Great customer service
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January 2024 by Yuri Estrada, PE
Super limited inventory. Love their products but you’re not likely to find everything you’re looking for and will likely need to place online or delivery order.
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November 2023 by Chris Clarke
Everyone here is so nice. The sales associates are helpful with their recommendations, but not pushy. And they are so nice when you have to return something - some other stores can be so rude when you return an item, but Athleta is always friendly. I love the workout and travel clothes I buy here.
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April 2023 by Ally Conlon
Wish I could give this place zero stars, specifically because of the manager Jonah. So rude and unprofessional. He was rude to his staff and had an awful attitude with the customers. Never had such horrible customer service in my life. Have shopped at Athleta for years but will not be shopping here any longer. Go to Lulu Lemon. I feel bad for the other staff, they were actually super sincere and apologetic.
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January 2023 by Erica Findlay
Great customer service. This was my first time in the store, and the staff was super helpful
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July 2022 by Jordyn Campbell
I was really disappointed with the service at this store. In the 30 mins I was in, no one approached me, asked if I needed help, or even offered to start a fitting room for me, even though I had an armful of items to try. The girl working the fitting rooms looked and acted like she was having the worst day of her life and was holding every customer personally responsible. No eye contact, no greeting, totally dismissive and uninterested.The pieces I tried were nice but I found the sizing to be inconsistent across styles.I went a few doors down to Lululemon, where I was greeted, assisted, checked on, and offered guidance and suggestions, and I left with shorts I was on the hunt for.
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January 2022 by Terry Nicoll
I am a loyal customer and am very disappointed to see one member of the staff at this location be constantly rude and condescending. Witnessed that behavior toward an elderly woman today. I'll shop at the Reston location from now on. That location is more organized and laid out better.
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January 2022 by Andrew Paloma
Excellent customer service and complete inventory.
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December 2021 by Georgiana Ocampo
Expensive leisure clothes, but excellent quality. ?
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November 2021 by Spiral Tote
I’ve been shopping online with ATHLETA since 199....and in store when and where I can. I’m an ATHLETA wearing fan for life. Every location from down south(Va Bch) to up north(Farmington,CT)the staff is always friendly. The selection and styles are gorgeous comfortable and versatile. From pilates to pit on the town. I love, love, love, love ATHLETA. The staff at this location are awesome, accommodating, professional, and friendly. Stop in and check out this fall’s looks. You’ll be glad you did.
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July 2021 by Tatiana Wright
I love Athleta! Have been shopping ? in Athleta for a long time. I have no business suits, but Athleta ?
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February 2021 by cheryl t.
Pleasant visit. Heather and other staff person whose name starts w an N were open, friendly and helpful. I came to make an exchange for an online order and they ordered a replacement (at 5 ft 7 I need tall sizes) to have shipped to my home. The transaction was smooth and easy. Despite the store about to close I didn't feel rushed. Thank you. Store is neat, although with so many items, it was a bit overwhelming. Still I'd return here instead of Georgetown if I need to visit a store before the Rockville MD (planned) opens.
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November 2020 by Read Before you sign
Can't say enough about this precious place