“Went in this morning to apply for a personal loan. I had the pleasure of working with Mrs. Kathaleen, who was a huge help and was so patient! Walked away happy today!”
“Most of the staff is terrific, and it’s quite convenient. The “Christian” music is nauseating and offensive. One teller is disengaged and perfunctory, but otherwise it’s a good place.”
“Fantastic bank! Fantastic staff! I've only ever had the best experiences at this location. The friendly and experienced staff are always ready and willing to help with any situation that may arise on your behalf. Teresa and Sarah are top notch and I recommend this branch location to all my family and friends. They don't get any better!”
“Just joined here at Carter Bank & Trust, and Miss Racheal Shelton, the Branch Manager did an awesome job setting me up with an account quickly and efficiently! I didn't get the name of the teller in the front, but she did an excellent job as well! Everyone was very friendly and the atmosphere was quiet and peaceful when I was there. I love the fact that they have instant issue debit cards that they activate there, so I don't have to call to activate them, but can use them in an hour, instead of the next day or week. (I had a bad experience with a different bank on this issue, since their activation system was messed up.) Anyways, thank y'all very much, CB&T. I'm looking forward to doing all my banking here from now on!”
“Today, I went to Carter Bank to visit about some different account options, as I'm new to the area and looking for a new bank... Chelsie, the Assistant Branch Manager helped me with literally everything i needed... She was so incredibly helpful... If I could give an A++++ I would... She answered all of my questions and helped me set everything up... She was very patient and addressed all of my concerns, helped walk me through set ups, transfers, etc. I would 100% recommend this bank.Thank you, Chelsie, for taking the time and for excellent customer service; it goes a long way...”
9AM - 5PM
796 Commonwealth Blvd, Martinsville“Always a pleasure banking with the friendly & professional folks at URW!!! Would not go back to a "bank" for anything!!!! LOVE MY COMMUNITY credit union!!!”
“I just wanted to give credit where credit is due. Fidelity Bank, Martinsville, Va. has went out of their way to help our chapter in anything we have needed. I have already reached out to them thanking them for everything and helping guide me on things we need as a chapter. Sending me a birthday card brought happy tears to my eyes cause believe me they have had to help me alot and always happy to do so."IF YOU SEE SOMETHING BEAUTIFUL IN SOMEONE, SPEAK IT."”