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October 2023 by Kate P.
This is possibly the worst Walmart in all of existence. The employees do not know Walmart policies. The customers are creepy. You will be approached in the store and at your car, so be prepared for that. And don't bother trying to call this location either because no one will answer the phone in any department.
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September 2023 by Sergio M.
would give them 0 stars if I could waited 1hr 10min for my mobile pick up groceries and I never got them I even talked with a worker and gave them my order number they said it was on the way and they never came with it so I decided to just leave they have the worst customer service I have ever seen.
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July 2023 by Bubble F.
Waited 3 hours All the employees don't know what there doing I ask for a manager for one not one employee could direct me and when the manager came he made lies to not help me because he clearly does not know what he is doing Everything is a mess there DEFINITELY DONT RECOMMEND COMING HERE
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July 2023 by Kelly M.
So I went into Walmart which I normally do not. I usually do an online order and pick it up. I needed a birthday cake so I went in. The ladies behind the case were not asking me if I needed help so I decided to step back by the ice cream cake case to get their attention. I asked if they could write on a cake. The first thing she said was I needed to step back out in front to the main case. I said to her I was there and you weren't asking me if i needed help. She said I was busy working....ok and that is why I wasn't rude and yelling excuse me ect. Got the cake written on and went to pay. The cake was 28 dollars I went back to check the price and that is when I saw another lady of the same nationality as the walmart employee who got an attitude with me standing in the same place talking to her. The walmart employee was smiling and being all nice to her. After the lady left she completely ignored another lady different nationality that was waiting to have some bread sliced. She said excuse me twice and the second time she said I need this bread sliced. The Walmart employee was so rude and said I'm busy give me a few minutes. Seems to me that the lady working in the bakery at this Walmart is a bit racist. Wonder if anyone else has experienced her attitude?
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May 2023 by Knife G.
My recent visit to the Walmart at Manassas Mall (Virginia) was a relatively routine experience -- until I reached the self-checkout area. A store employee named Hum came up to me as I completed my purchase using the touch screen. He said, "When you get receipt, you click five-star." When the screen displayed the prompt "How was your experience today?" he actually reached in front of me and clicked the five-star rating and said, "You see, like this" -- as if I were some sort of illiterate dolt.This employee's action was rude and insulting, not to mention dishonest. How many customers a day have their satisfaction rating hijacked by this cheat? As I drove home, I called the Walmart store to report the incident. When I chose "Store Operator" on the menu, it rang endlessly with no answer.Walmart may have low prices, but it gets a great big ZERO for customer service.
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May 2023 by Kathy M.
Wherever you are on the road traveling you can always count on Walmart to have it and at a fair price
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May 2023 by Derrick M.
Too crowded past couple years. Not fair if you just want a couple things. Hardly any full service checkout aisles. Mostly self serve checkout with lines stretching so far that they block people from shopping in regular areas of the store.
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April 2023 by William H.
Not 24 hours. They close at 11pm. Very poor customer service, employees are hard to find and even harder when you do find them to get them to help you. Hardly any cashiers but they do have plenty of people at the exit to quadruple check that you haven't stolen anything. Doesn't matter wether you paid in self checkout or you had a cashier. Be prepared for the triple check for theft!If I could rate a zeroI would!
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December 2022 by Bill C.
Warning, rip-off alert. The system tried to charge us 9.99 for a box of strawberries. How many people didn't notice? Walmart is going to be slow to correct that but very quick to accuse shoppers of theft. Who's stealing from whom!
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November 2022 by Steve H.
I have called numerous times with no answere called pharmacy they transferred me to customer service still no one will pick up the phone.
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August 2022 by Amanda S.
This is our go to Walmart for shopping. We get our groceries all the time from here. But I do believe the vegetables and fruit aren't the best quality. We love the bakery department and always order our birthday cakes and the deli for our 12 ft subs!
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April 2022 by Jessica C.
A lot of the employees do not know what manufacturer coupons are and how to redeem them. makes sense when half the employees are 60+ years old. Training needs to be provided to them daily
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April 2022 by Lana B.
Could you please put a price on all orchids? Some of them are out of planter with no price tag, some of them are half-dead. After waiting in line at your garden center, the cashier said that he cannot help me and sent me to customer service. Appantly, his manager doesn't work on weekends, and supervisor is out until next week. I did not have time to stand in another line, and left the store without the purchase.
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February 2022 by Christa P.
Oh my heavens everyone in this store is so rude! From the moment I walked in the door every employee was rude to me! Like I was the plague walking in! One lady kept calling me sir repeatedly, I know I'm tall and everything but after you check me out at the register and see me pull my wallet out of my purse, look me in the eyes, then keep calling me sir? If you don't know the difference between sir and ma'am I recommend not using either. The only reason I give this place two stars instead of one is that it is really nice inside. Would be nice if the sinks work in the women's room and the front doors actually open without an employee having to let you in. Yea it was already during business hours, so wtf?