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November 2023 by Susie Robb
Slow pharmacy. One of the techs tells me the prescription will be ready in 20 mins so I wait. After 30 minutes I check on the status and the next tech says they will get my prescription started now and it will take 20 minutes because she’s the only one working.She gives me an attitude and said, “ I need to just wait because everyone wants their prescription right now and they can only do so much”.
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November 2023 by Aracely Barrera
Excellent store, very friendly, the one who charges
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October 2023 by Jennifer J.
Terrible service. They do not care about their customers at all. Don't bother to make an appointment, they will allow walk in's to go before you. They'll let you stand in line for 20 min without acknowledging you. They'll also then "run out of" vaccines, because they let walk ins have them first. I assume they have to know how to count at a pharmacy. Seems like an important skill to have when filling medication prescriptions....counting. If you have 2 appointments and two vaccines.....why are you giving them to the walk ins and not the people who have an appointment? Oh....and......They'll call and leave you a voice mail (as you're walking in the door for your appointment) to let you know that gosh darn it, they "just ran out", you know, as a courtesy
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October 2023 by Timothy J.
Made covid booster appt for 11am, received confirmation the day before. Pulling into the parking lot, they left a voicemail at 1030a cancelling the appointment . " We are out of covid boosters ". I understand doses can go bad or walk ins happen. But apparently appointments have no meaning, or someone can not count. Do you have time to waste? Go here. Just walk in for the booster and take someone else's dose that has an appt. because the confirmed appt has no meaning whatsoever. Complete waste of my time in the middle of my work day. THANKS WALGREENS. Just make the entire process WALK IN ONLY. At least then you are being honest about the entire process being a roll of the dice. I wouldn't be mad at that.
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September 2023 by Jack Lopacki
Pharmacist gave me poor customer service
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July 2023 by Whitney L.
I'm really shocked as to how many bad reviews this particular Walgreens received. The store is very organized, they have a decent selection of products to choose from and staff are helpful too. I think customers also don't understand how much goes into filling a prescription or completing your vaccinations. I just worked a shift as a floater pharmacist here and it was fairly busy for a Sunday, but nothing chaotic. In 7.5 hours I had made about 40 phone calls, completed 3 vaccinations and filled at least 100 prescriptions alone (meaning without any tech help). Other walgreen stores are busier, more disorganized and barely even have time to answer the phone. I gave it a 3-star rating solely because the break room appears a bit dirty and because I had to out of stock quite a few medications today. Pharmacy Inventory may be challenging at this store. Otherwise I would happily come back.
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August 2022 by Lizbette Bond
Decent
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August 2022 by Kris
When getting refills every day is a new story. "It'll be ready tomorrow morning" to "actually the doctor said you can't pick up until tomorrow" and the best one "It'll be 20 mins. Yes your prescription is filled but you have to wait bc we just opened"...as they're standing around and there's no one else here!
They will never send you updates on when things are ready and when you get here, you get wild excuses met with attitude when you ask logical questions like "can't you just grab the prescription that is right behind you and already filled?!?!?!"
Will be going to CVS across the street. ABSOLUTELY do not recommend this place for getting prescriptions filled.
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April 2022 by Rachell Y.
Please don't fill your prescriptions here. Staff is incredibly rude. Was waiting in drive thru line for almost 30 min. And when I finally got to the window they said they were closed. I was there before they were closed. The lady behind the counter said that she had turned off all the computers because it was "9:01" one minute after closing. When I really needed my prescription for pain. Never again.
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October 2021 by M W
Store "policy" tech insisting I wear a mask for a flu shot when I am on a litteral O2 tank to breath.The power tripping pharmacy tech wants to think their POLICY trumps my HEALTH & SAFETY
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September 2021 by Kris Pierce
When getting refills every day is a new story. "It'll be ready tomorrow morning" to "actually the doctor said you can't pick up until tomorrow" and the best one "It'll be 20 mins. Yes your prescription is filled but you have to wait bc we just opened"...as they're standing around and there's no one else here!They will never send you updates on when things are ready and when you get here, you get wild excuses met with attitude when you ask logical questions like "can't you just grab the prescription that is right behind you and already filled?!?!?!"Will be going to CVS across the street. ABSOLUTELY do not recommend this place for getting prescriptions filled.
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February 2021 by Eric T.
A terrible experience and will never visit this location again. I went to pick up photos to work on a scrapbook for an anniversary gift for my girlfriend. I waited in line for about 5 minutes as a lady stood behind the counter in the photo center and ignored my "excuse me" request for help. It was my first time using their print center and I was nearly clueless on how the center worked. I continued to wait as my request for service was continuously ignored. After just a peek around the corner to see if my name was on a photo bag she immediately raised her voice at me and told me I was not allowed to be back there. I quickly apologized and returned to where I was originally standing but instead of turning away she followed me continued to raise her voice at me while letting me know she would not serve me. After after a little back and forth she again let me know that she would not serve me. This was possibly one of the rudest encounters I've had with an employee anywhere and Walgreens will never have to worry about me returning to any of their locations again.
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October 2020 by Tanya Johnson
The absolute WORST pharmacy and refill alert system and definitive customer service incompetence. Example of issue: get alert saying refill is ready, go to pick it up, it’s ready but “oh we can’t let you have it till X day...” THEN WHY DID YOU REFILL IT!!! X day arrives. Get message that the refill is delayed due to insurance. Call to find out what is going on...told that “oh we are filling it now”. THIS HAS HAPPENED MULTIPLE TIMES SINCE SWITCHING TO THIS PHARMACY 3 months ago.Well I go to pick up the drama refill only to sit at the drive thru and be repeatedly told “we’ll be with you in a moment”. Watch them take 4 customers at the counter...10 mins pass...watch the dude who was on a smoke break at the end of the drive thru lane come inside and he’s the one who finally serves me. Absolutely asinine.I will be switching my Rxs to the CVS across the street. This place is a dumpster fire. Walgreens logo should be the logo for 2020.
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December 2019 by Alexander W.
This location has unquestionably the worst pharmacy staff ever I've had two occasions in which Customer service was absolutely terrible. On one occasion I dropped off a medication and asked when I could pick it up the lady responded in half an hour I said are you sure cause I don't think I can have it today and she said yes. when I came back I had to wait three more days to be able to refill that particular script On a second occasion I was waiting in line for 20 per minutes with no cars moving. my wife took over the driver seat continued to wait in line and I went inside and asked to speak to a manager. The manager came out and I said did you know that car has been sitting there for 20 minutes and there are several cars behind it. no one is moving, the manager said that shouldn't happen and she went right back to doing what she was doing. She did not address why the car was sitting there. I waited in line another 10 minutes inside the store while my wife waited in the car outside the store I finally got my medication. I walked outside and the lady in the car by the window asked me what is going on inside. No one ever came to ask her why she was at the window.
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December 2019 by Patty T.
This particular Walgreens pharmacy is particularly frustrating. There is always confusion, delay or some problems getting scripts filled. They need to start getting it right. The call in system doesn't seem to work consistently and they are very slow. Months back I was asked to participate in a program where all routine meds would be filled and ready for one stop pick up, still not complete and again meds not ready today after calling yesterday. Ugh