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August 2024 by Rebecca
My favorite UPS Store location—easy and convenient for my Amazon returns. Staff is always friendly and service is fast. It can get busy at times with a line backup but the employees are always working to serve everyone as quickly and efficiently as possible. Mr. Jang does a great job. Carson is my favorite employee—very professional, kind and patient.
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August 2024 by Saima Syed
The two young gentlemen are so helpful. They have the best manners and the patience of dealing with not that savvy people is phenomenal. I love this ups because of these young men.
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July 2024 by Robert Honec III
Owner Siwoo Jang was extremely good at packaging my shipment. I couldn't have matched his expertise. 10+ rating
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June 2024 by Eric Sosa
Siwoo and his staff were very friendly and helpful!
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May 2024 by Danyelle NeJame
Would have loved to give this place a better review, but there were multiple factors that led to a lower review. 1. The employees spent a lot of time socializing with each other. 2. It took 3-4 attempts to complete my request (faxing a 10-page document) because their equipment is dated, or perhaps user error. 3. There is absolutely no where in the store that lists the cost of faxing paperwork which to my surprise was $20 ($2/page) and neither did either of the cashiers mention it. I don’t know if it’s been a while since I’ve faxed a document, but that was truly wild to me. I have never had to pay so much for a fax. However, what I do think is a positive factor of this experience is that the first cashier (tall, slender, young man with short hair) was making an attempt to be present and provide good customer service despite his colleague talking to him about personal things while he was servicing customers. Kudos to him for attempting to model good, attentive customer service!
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March 2024 by Tracy Walker
The owner and staff at this store are always friendly and helpful. They provide great customer service and I'm very satisfied with the service I receive there.
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March 2024 by Daniel Bennett
The is always room for improvement but I love using the UPS store for shipping. Never had an issue and I ship lots of things.
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February 2024 by Nola
The staff I encounter here are always nice. Clean environment, convenient location to have your packages held for scheduled pick up. Notary service is faster than at a local bank.
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December 2023 by Best Music
Kind and cooperative staff!
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December 2023 by Lola Spades
Was charged 5 dollars for a shipping label when the app said come and they'll print it out for you. On top of that the item that was shipped was returned and not even shipped out. They don't know what they're doing and are untrained.
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December 2023 by carson abbey
The UPS store is great! The customer service is efficient and they always greet me with a smile! Definitely recommend!
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December 2023 by monica rivas
This ups store has amazing customer service? they are all very patient, quick at what they do, and respectful! Thank you for your service!
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October 2023 by Linet Lopez
Best customer service and friendly. This girl helped me with my return item and was pretty fast and left satisfied.
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October 2023 by Manuel Rivas
Great workers, wonderful environment, I had a very fast and easy transaction. If you need to do returns for Amazon or ship an item Definitely recommend everyone is very nice their!?
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October 2023 by Yousuf Hamidi
The staff were rude and unpleasant. I was charged $5 to print a label. It’s unbelievable that they charge $5 to print a sheet of paper. Not happy with their service :/
