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October 2023 by Nikk McAndrews
I wanted to give this place a try, as they had great reviews, and they were great. I showed up around 2:10 and was quickly attended to. I wanted an oil and filter change with my own high-quality oil and filter supplied. Carlos was great and took care of it quickly for me. In the end the oil and filter change cost me $37, even with my own materials supplied, which isn't a bad deal for their time and disposal services, all things considered. I had intended to get a VA emissions/inspection done the same day, but for whatever reason, the inspector had to leave early that day. Thinking maybe I had missed an hours chart or calendar online I asked Carlos about that instance, and he said it isn't something that usually happens, and is quite irregular. There was another customer who came into the shop while I was there wanting a VA emissions/inspection too, and left annoyed/disappointed. Hopefully this inspector isn't costing the shop too much in his failure to deliver his services.The shop was small, but comfortable. There's a small bathroom, a few chairs and a bench seat. There is a complimentary charging station, on the front desk. One improvement that the shop could make is their mounting solution for their plaques on the wall as you walk in. The strong winds were blowing their plaques off the wall, because they were only held on by a cork-board push-pin. I would recommend a more permanent and substantial attachment method. I also thought that it was amusing when I noticed they had, not one, not two, but FOUR stickers in the main shop window showing what credit cards they accepted... Hey, I guess as long as they're displayed and honored, right? One positive thing that I saw over other shops in the area was that there was a buzzer built into the desk, for you to ring, so you aren't sitting idle and just hoping that an office staff member or mechanic sees you standing there in the office. They also have a few spots for dedicated customer parking right as you pull into the shops strip.Obviously from what was stated, I didn't have any 'repairs' done, but I am always on the lookout for a good independent shop. I had a good time at this shop and shall be recommending it to other friends and persons in need, in the future.Service: Oil change
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September 2023 by Dxrth V.
Came here for an emissions test after all shops were closed for the weekend. Good service for fair price. Would come here again.
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September 2023 by Dale H.
Great Customer Service! Got emissions done here for both cars and didn't have to wait at all!
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September 2023 by Ivan R.
They treat you like family! Service is excellent and fast. Reasonable prices and immaculate labor. I've been going here for years. Every time I request a/o need service on my vehicles they're available.
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September 2023 by Jennifer Youngblood
Went and got an emissions and he was so friendly, efficient, and it worked out great! I will go back and highly recommend them for any service on your car!!
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September 2023 by Haroon Shuja
Amazing service. I came over for an oil leak and possible coolant leak and it was taken care of with no wait time, and also has great pricing!
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August 2023 by Chris Vale
This place is freaking #1 in my book.I brought my Acadia in for A/C issues.Back story. I took my car to a different shop to get the blower motor replaced after 1300$ later my a/c still didn't work.Shop said the wouldnt warranty their work so, I found unique auto care. Met the owner he's cool as can be and up front and fair.They had my A/C working with in 2 hours and it didn't cost me a fortune.Highly recommend. If I could give 10/10 I would
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August 2023 by Lisa Cannella
I had a fantastic experience. Came in a clutch on a Sunday when my car was not drivable. Owner even helped with finding a car to drive for the day since I had no other option and had to get around. Very professional, prices are not outlandish like a dealership would charge and good, honest work. Will definitely be back for repairs while living in the area.Service: Auto brake repair
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August 2023 by Hasan Khan
Excellent Car Mechanic Shop - Highly recommended!Unique AutoMobile provides top-notch service and honest pricing. The staff is friendly, and the repairs were completed quickly. Highly impressed with their expertise and professionalism. I’ll definitely return for future car needs!
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August 2023 by Filter! B
I first came here when I moved to town 7 years ago and needed a state inspection for my car. Back then, they were fast and friendly. For the past several years I've been getting my state inspections done for free from coupons at VA Tire and Auto. I went to VA Tire and Auto this morning and I was #7 in line when they opened. Not wanting to sit there all morning I remembered about this shop and I'm glad I went back. The technician was friendly, told me that it would take about an hour, but 10 minutes later came in and said I was all set. He had some recommendations about my headlights needing restored, and I will be ordering a new set of headlights and bringing them here to be installed. Also will keep them in mind for any other future repair needs. Great business!Service: Vehicle safety inspection
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August 2023 by Mirza Baig
Just wanted to give Unique Automobile a shout out for doing amazing work on my 2005 dodge grand caravan! Went in with a couple of problems and came out with all issues fixed! Thanks to the amazing management and super fast service!
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July 2023 by Debbie M.
I saw the sign for car emissions when I was going to Clear RIver Church for a meeting midweek. I drove down there, got emissions, and was outa there in 15 minutes. Thanks!
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July 2023 by Jo Shaun
Awesome service & priceI take all my cars here because i trust there work.
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July 2023 by Mohammad Pirzada
I took my Mercedes for a check up and the service was done real quick. When I had additional questions the manager overheard and he personally started looking into checking the car. They checked exactly what I asked for and more! I came in for an oil change and they gave me a complimentary check up.
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July 2023 by Gwen B.
My high mileage son's car failed inspection because high beams were not working. The car also had some suspension problems as well as a broken air conditioning. I received a detailed estimate of needed repairs including repairing the high beams , oil change, bleed and flush brakes, replace - front wheel bearing, sway bar links and serpentine belt. They also leak tested the A/C system and added freon for a cost of $150....only to tell me the compressor was bad. I had already added freon before but to charge me and I still have no A/C...bad, bad, bad! They charged me a total of $1076 including the $150 not to fix my A/C and a $41 adder because I used a credit card. I was dropped off and asked if I could drive the repaired car to my bank to get cash to save the $41 and was told "no". They don't accept checks either. I tried to give a new business a chance so my bad. I would not recommend patronizing this industrial park repair shop that charges dealer prices. Note that they did give me an estimate before doing the work, but I thought the estimate was to FIX my A/C not tell me what I already suspected.
