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October 2024 by wallyb725
I needed to get my phone screen fixed as soon as possible. For the work I needed done, it wouldn’t be a quick repair. Casey was great at setting my appointment up and with the intake of my phone this morning. I was told that due to the work it would take until the next morning or even the next evening to be done. Matthew was great at understanding my need for my phone and was able to get it completed before the end of day. I even got an alert that my phone was ready well before closing so that I had time to pick it up. Thanks for the great work guys!!
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October 2024 by Jonathan Phillips
Josh was knowledgeable, professional, and friendly. He provided me multiple options with associated cost(s) for repairs. He set expectations with estimated repair time.
He quickly repaired device and demonstrated excellent customer service skills.
I will do business here again. And I would recommend to friends.
Thanks, Josh!
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October 2024 by Suzanne Oboler
Excellent service,very grateful,my computer is my microphone to communicate with others,in different countries.i will recommend your services.Thank You .very kind the young expertise woxrking there
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October 2024 by Marsha McClellan
I am very pleased with the gentleman who took care of the problem with my phone. He was curtious and answered all my questions. It was fixed in a timely manner.
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October 2024 by Charlotte Lehmann
Very helpful and pleasant assistance in setting up my new phone.
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October 2024 by Sharon C
My charger port was damaged and it was fixed in 1 hour! The employees were so nice.
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October 2024 by Jim Martin
Replaced my phone battery and it is as bad or worse than before.
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October 2024 by John Ojumu
Very quick determination of the source of the problem and a detailing of the possible options to take from there. Took less than 3 hours
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October 2024 by Brian H
Had some questions and Hector answered all of them and i got everything i needed to know great customer service
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October 2024 by Dean Rodgers
Josh is friendly and fast!
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October 2024 by sudaba l
Very quick service and friendly stuff!
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September 2024 by kaelae Young
During my time at Asurion Josh treated me with kindness, respect and was extremely helpful and also very professional. I would definitely recommend family and friends to take their devices to that location.
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September 2024 by Nicole Stein
I spoke to Josh on the phone and he was very kind and thoroughly explained the process without me even having to ask. When I went in the store, I was assisted by Brenda and wow she is the best!! Very kind, honest, and thorough! You can tell she takes her job seriously and knows what she is doing. I had a great experience at the Liberia Ave store and definitely recommend!
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September 2024 by Keith Gibson
Josh was an amazing technician. Not only was he able to diagnose my issue, but he also gave me several options and provided a lot of good insight to the issue. I am glad he worked on my PC.
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September 2024 by Luanne Stevenson
Did a great job replacing the glass on my iPad. Reasonable prices and fast service. Will use again if needed.
