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July 2024 by Violeta Blanco
I had the worse experience of my life at this nail salon, I was at the mall and decided to stop by for a pedicure the guy who did my pedi was in a rush he removed my gel polish with a drill he drilled my toe nails way to much causing two of them to bleed I ask him to please be gentle and he pretended to not speak English he keep drilled on my toe nail until he finally broke my nail half way I was extremely upset to see my toe nail broke and when I ask him why he did that he decided to ignored me. Three of my toe were already bleeding please don’t go there to waste your money they are many places around with better service and if you decide to go there don’t let this guy do your service wait for someone else he is unprofessional and doesn’t know what he is doing worse experience I will never ever be returning to this place and I hope there businesses shut down . I putting one stars because I am not allowed to do cero starts ..
DON’T WASTE YOUR MONEY ON THIS PLACE!!!
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June 2024 by Earlese LaFrance
Kelly did a beautiful job creating my classic pink and white nails!
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January 2024 by Mical Mayemba
That was my first time in this nail salon.I had a good experience
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October 2023 by Ms. Bev
I decided to get a pedicure for the first time ever and it was a bad idea!Red Flag # 1 - When I asked if they had a certain polish color she said l don’t know you look for it!Red Flag # 2 - They put nothing in water you are just soaking in luke warm water.Red Flag #3 - I had to stop tech and ask someone to translate not to use old nail flies from draw.Red Flag #4 - Had to stop her again from using old scrub stone for the bottom of your foot it was worn down/ used.I did not get service and walked out with wet feet.
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October 2023 by Jackie Lara
Please don’t waste your time and money here, hygiene is THE WORSE, nothing is sanitary. Today we had one of the worse experience with Yen which made us run out of patience, we came here a few times but there’s always something wrong after getting a service done here which is either pedicures (rushed and overcharged) full sets (nails fall within a day, bubbles on the top coat) Today we got there at 10am and waited for them to open which was around 10:15 ish when Yen started my pedicure another lady got there after us (in the middle of my pedicure) she wanted her eyebrows waxed and Yen started rushing my pedi work to go do the other lady. Yen decided to pause my pedicure and go wax the lady’s eyebrows- I understand that they need clients but everyone should be treated evenly without any priority SPECIALLY if there was no appointment made and if someone gets there before everyone else it’s rude to have whatever you’re getting done paused for someone else. While she was focused doing someone else’s service even the water got cold and after a few minutes more people started coming and Yen started to rush even more, she was focused answering the phone, looking at clients and talking to other people everything was more important except my pedicure. When I mentioned to her that my nail was still hurting because I probably had an ingrown nail she rudely told me “I don’t feel anything, it’s good” she was rushing so much that she cut a peace of skin from my toe that caused me to bleed, because she wasn’t paying attention. It bothered me that she charged extra for a deluxe spa and she didn’t even bother to fully take off the dead skin off. Overall if I could give zero to negative stars I would because this place is not sanitary at all but you always get rushed work and they’re rude.Service: Pedicure
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October 2023 by Melanie cespedes
This place was the worst place I have ever been my entire life. They are unsanitary and prices are so high for the low quality work you get done. Please get your business somewhere else and don’t waist your money. I got my nails done there and they fell off with in 2 days.Services: Nail polish changes
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September 2023 by Elizabeth L.
Aggressive with tools, overcharged, and "acrylic + gel color peeled witting 5 days, I don't even know how is this possible, material must be cheap.
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September 2023 by Yesica C.
I was not happy with my nails plus they over charged to much. That person was being aggressive with my fingers its like they were in a rush. The sad part is they were suppose to be my birthday nails. Never ever coming back!
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September 2023 by Kate Dee
I’d love to be able to rate them but unfortunately I showed up at 5 pm today for a pedicure and they were closed, despite their hours showing they’d be open to 6.
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August 2023 by Cynthia B
Always nice people that work there.
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August 2023 by Nicole Dove
Yen Is the best
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June 2023 by Konah Traore
I had the worst experience of my life at this nail salon. It was my first time at this location, since I was at the mall I decided to stop by to have my nail polish removed and changed. When I asked the technician (a lady) she told me that there was a 40 mn wait, yet when another lady came ( Hispanic) she told her 20 mn. When it was my turn, she took to chair to have my feet soaked. Once she removed the polish, she poured cold water on my feet without even checking the temperature, which I made a remark about. Next thing I new, she went in the bathroom and started making loud gagging, obnoxious sounds, all those doing there nails or waiting could hear here. Afterwards when she came back, I asked her if she was okay, because I this point I not only concern for my health but for hers also. She told me in an annoyed manner that she was okay and was not sick. It’s at the moment I understood that her whole demeanor was based on my race ( African-American). She also knew that understood that her behavior was directed at me. I work in the health field, never in my life I had an hygiene problem for her to justify her behavior. There were so many witnesses, even her coworkers weren’t at ease. I guess that’s when she thought that she might get in trouble and started apologizing to me, and making excuses that it was the smell of breast milk that made her gag, and a lady was breastfeeding in the chair near by earlier. Until, I was paying and leaving she kept on apologizing and making excuses. Of course I can’t accept the apology of such an obnoxious person. I’m posting this, so that some corrective actions can be taken (even in a form of training), and that no one goes through what I went through. I’ll sure won’t be coming back and won’t recommend that place, and I’ll post this same review on Yelp.Services: Polish removal
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May 2023 by Evelyn Quinones
They should train the new manicurist better. She was friendly and professional, but she was not confident in doing the job. I don't think I'll be returning.Services: Pedicure
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April 2023 by janice padilla
I used to genuinely like this place, but now they’re rude and unprofessional. i got my nails done on Tuesday and they already started chipping and lifting… it’s Friday. I went to the shop and they took 20 minutes to speak to me, which is understandable if they were busy. Anyway, i spoke to the owner and i NICELY explained to them my issue and that i wanted a refund and a soak off and she said “i can’t take your nails off i didn’t do them” and she couldnt refund me. she yelled at me in front of her clients and embarrassed me… worst experience ever. don’t go unless you want to pay almost $100 on nails that aren’t worth a dime. They also cut you and make you bleed, not worth it
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March 2023 by Carine N.
I had my nails done yesterday as you can see on the attached receipt and all I did was the dishes wearing gloves. I woke up this morning with the polish all chipped and pealing off my nails. So I went back. The "store manager" the only man in the store (I think) was the one who did my nails. I was told it happened because of the color I chose and I was asked to pick a different color this time. "I hope this color will last this time" I asked. He said: " You guys are always a problem, you don't have to come here to do your nails, you can go where else". I quickly wiped my head around to see if my twin sister followed me to the shop, but then remembered, I don't have a twin sister and have not set foot in this store in over 2 years. So, yes black people are not welcomed in T&C nails and Spa obviously. I live 1 hour away round trip and drove to this location because I believed in the review, turned out they are the worst place to go get you nail done. Zero customer service, they had the audacity to tell me it is my fault because I chose the wrong color. As if I brought the polish from my house or something. The purple one is what I got today, let's see if it will last more than a day!
