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March 2024 by Josh S.
Sheetz has been going down hill majorly when it comes to MTO food. Last month I ordered 4 chilli cheese dogs and mini hashed browns. When I got home, they only put 2 dogs in the bag. When I called them to complain the manager said sorry nothing they could do. I called corporate after and thankfully they gave me a few coupons for free MTO items. I avoided this particular Sheetz for a month hoping the call to corporate would've been what they needed to get their act together. My first time back today, and while I got everything I ordered, it is clear they don't care about customers orders. They charge like 50¢ per dog to add chili and another 50¢ to add cheese. They put litterally less than a teaspoon of chili on the dogs, and barely touched the dogs with cheese. So basically they stole $4 on my order by doing the bare minimum. Every other Sheetz I have gone to gives you what you pay for. I may give this Sheetz another try in a few months to see if they care about reviews and do something about them. But given they've not improved after a call to corporate, I have my doubts they actually care what their customers get.
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February 2024 by Yung Lyun
Updated 2024/01/29Pros:- Quick and easy food ordering.- No hassle Public Wifi.- Clean Public restrooms.- Great hours of service. Always open.- Employees are welcoming. I no longer expect employees of any establishment of this type to welcome me as I walk in, but it's nice when it happens. Having positive human interaction separates this location from others I visit.- Table area to eat or read (inside & outside seating).- App allows for faster ordering (a bit buggy).Cons:- The app bugs out if you do not use your password manager. For security purposes I view my password within my manager then type the password into the credentials area of the other apps. The Sheetz app bugs if it sees a password manager running but cannot access it.- Televisions near the interior seating area are on multiple different channels; noise pollution.- Gift cards (store brand) can **NOT** be reloaded. I do this with another store similar to sheetz, to pay for orders within the app (I don't place my credit card in these apps).- wobbly tables. The table I was seated at had a 2 1/2 inch shift. You could spill your drink.- The electrical outlets do not function. I bought a coffee and wanted to charge the laptop while I worked; no power to the ac outlets.- Food/Meal quality fluctuates. I'm learning which employees to avoid.
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February 2024 by Aaron M
Best local shop for me
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February 2024 by Jennifer Powell
I went into the drive-thru today 1/7/24 about 12:30 pm and ordered food. Thomas was my attendant. He was so helpful and kind, completely willing to be of good service. He had a smile the whole time. I ran him back and forth for sparkling water, and ketchup, none of which was part of my original order. He was great and I wish that was the customer service we get at every place we visit. We'll done Thomas!!
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January 2024 by Cameron Olson
E85 at 74%, has tap to pay, no forced dialogues about car washes or receipts, no video or audio advertisements from the pump, 5 stars!
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January 2024 by Stephen Atkins
The store is a quick place to grab some food and get gas.
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December 2023 by Alan Boehm
Love Sheetz. Great gas prices.
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November 2023 by Richard M
Employees obviously do not know what they are doing. I came in and ordered one sandwich and mozzarella sticks. Waited and grabbed 1 bag of chips and 2 sodas and checked out.. then I paid and got told I didn’t pay at the window… so they made me pay for my food again cause it wasn’t scanned before and then before I left I realized the original receipt showed that the employee scanned one item twice that’s why my food wasn’t scanned so I needed a refund on one item. Which they didn’t know how to do…. I’m fine with waiting… but then when I get home I don’t even have my bucket of mozzarella sticks!!! Like… I used to work at Sheetz and this was during night shift. The job is not difficult. I ordered 2 things and missed one. Lazy employees.
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November 2023 by Jen
Danelly, at the Sheetz on the corner of Ashton Ave and Sudley Manor (in Manassas) consistently provides awesome customer service! She may be young but she’s polite, professional, helpful, courteous, etc. I could go on and on. ?
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October 2023 by Heather DeCamp
Love Sheetz! It is my go to place for quick shopping and their app is actually worthy of using and saves you money!!
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October 2023 by Aldrin
A good 24 hr gas station that has food to order in store, and in the app? Sign me up!I mean I already signed up, but just saying!Sheetz here has been a good one to have nearby, especially when it's open anytime you need. Staff are great, so is their selection of goods. Gas prices seems reasonable as well.
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October 2023 by Ace
Disrespectful and rude staff. Kicked me and my brother out in the rain after we were waiting for a ride. They constantly harassed us through the speakers on front of the whole store. Telling us twice to get out or we will be charged with soliciting and have cops involved.They also get alot of food orders wrong. Don't come here
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October 2023 by Alexis
This is an amazing establishment! I recently moved to the area and needed some snacks since they are a special endeavor of mine. The employee, Miss Emily, was very helpful and provided much insight as I was at Sheets for the first time. I felt at home in this beautiful store and Miss Emily was the reason for that. We need more people like Miss Emily working in the gas station sector of our beautiful country. God Bless America!
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July 2023 by Shirl Robledo
No toilet paper in the bathroom. Bathroom is always dirty. Floor is sticky from mopping with dirty water. Parking lot is messy. Cigarette butts all around the doors. The tables inside are filthy. This is the worst sheets I’ve ever seen.
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July 2023 by Mary Katherine Dyczko-Riglin
As usual, great experience at Sheetz! Lots of gas pumps and a great selection of beverages. Had a good slushy selection and had ice cream available. Even had peach and watermelon iced tea! Bathrooms clean and well stocked. Everyone working there was very friendly and attentive. Had a small selection of alcohol as well but not the walk in cooler.