-
January 2024 by sandra biddle
Had the pleasure of being assisted by Moe and had a great experience! He was very helpful, patient, and helped me stay within my budget!
-
December 2023 by Axl Phyxius
Escarleth was a lot of help! Gave us a lot of options with shipping and she help us with all the info that she could provide about what we bought, she even looked for alternatives and gave us a discount. Really happy with the service!
-
November 2023 by Lisa Singletary
Kayla, Alice and Moe are truly phenomenal. I came in and they assisted me with enthusiasm, and care which made me feel like regency cared about me as a customer. I will use this store and make my friends and family aware of this wonderful group of employees.Thank you regency staff, your employees are the bomb.
-
November 2023 by Xtreme DaPoet
Ms. Alice, Ms. Kayla, Mr. Moe, Ms. Xenia, and Ms. Mila at the Manassas store were so helpful to me and I really appreciate their help, especially Ms. Alice. When another store would not work with me to complete the order after the sale, the Manassas store heard my concern and facilitated a win. I want this store to receive some kind of recognition for their great efforts. They are the best.
-
November 2023 by Emma Amison
Moe is amazing at what he does, he’s such an amazing person. He works so diligently and not forcefully to try to help the customers. Please go and ask for Moe for all your furniture needs. Thank you Xenia for completing the deal.
-
November 2023 by Yurexi Quinones
We entered Regency furniture and Escarleth welcomed us with a warm greeting and a smile. Escarleth, made the process of selecting and purchasing our furniture effortless. The manager was also very attentive and helpful. If we ever need to purchase anything else we will return to Regency furniture.
-
October 2023 by Brandon Reyes
Escarleth was my sales rep and she was truly amazing. Professional, kind, and patient. I buy all my furniture from Regency and this is why always come back. Highly Recommend
-
September 2023 by Mohammed Abdulrazzaq
One of the worst experiences that I have ever had!I just purchased a house and I went there to get a guest room furniture.I found something I liked and the customer service was good.I made the purchase 2 months and half ago and I still didn't get the full delivery yet. Yesterday they called and said the rest of your future was destroyed in the warehouse and I have to wait another 2 months or more to get the other half delivery.And even with my first half delivery, they brought the coffee table broken and they had to take it back!I asked if I can return the half delivery that I got they said it's been over 72 hours so we will cut %30 of the cost plus I have to pay for delivery to send it back.It's a total rip-off!Save you money and go to Belfort furniture. Much better quality, options and prices!
-
September 2023 by Sophie Schmucker
DO NOT BUY FROM REGENCY FURNITURE. They have been anything but helpful/understanding since I bought my couch IN 2020!!! I had issues even with just getting the furniture purchased, the sales women talked bad about me TO MY HUSBAND. Then, within a year of getting the couch I was unable to recline the seats. I had someone come look at it, he said he would have a part sent to my address. I never received said part. Then I did a virtual call with ANOTHER repair guy and he said someone should be out to repair it and would be bringing the part with him. No one ever came. Now, almost four years later I am STILL having the same issue. No one has ever fixed my couch and the phone representative is telling me that nothing can be done because my couch is out of warranty... but my issues started before the warranty was up!! worst customer service ever. When I asked to speak to someone else, the representative just kept saying there wasn't a manager he could transfer me to, which I KNOW isn't true.
-
September 2023 by Carrissa Jones
We had such a great experience purchasing our furniture with Escarleth at Regency furniture. She was very helpful and didn’t rush us. Very patient, I recommend going to her when you shop at Regency.
-
September 2023 by tigzah •
Mohammed Ghousheh was one of the best sales furniture man I’ve ever talked to. He made everything easy and fast got straight to the point and made everything very simple. I will be for sure coming back when I can .
-
September 2023 by keith fosmire
Excellent customer support. Found exactly what we wanted. Escarleth is very knowledgeable and found the perfect product for us.
-
September 2023 by Angelo Africa
Candie who was our sales person gave us a big discount, she was very professional and great to deal with. First time at Regency and bought our sofa right away because of the price and great service.
-
September 2023 by William Wescott
Escarleth was fantastic! She spent two days helping us. We are indecisive and she was very patient. I’d recommend her and the store highly.
-
September 2023 by Amber Long
Candi was fantastic and helped us find the perfect nursing chair for our first baby. Thank you for the great deal and wonderful experience.