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May 2024 by Mr. CJ
This place is so disrespectful to their customers. All they care about is a sale. Do not shop here. If you make a mistake and purchase the wrong product and realize it while standing right at the cash register, they still will not let you exchange it. This place needs to be looked into by regulators. I am considering reporting them to the Federal Government Bureau of Consumer Protection for investigation.
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April 2024 by Miss M
I tried to shop at this place. At 7:19 they close at 7:30.. the lady was standing at the door standing there waving her hand saying closed. I will never shop at this place again. How disrespectful and embarrassing. I guess they don’t need my business. I should have known better. Never again. I hope they go out of business
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January 2024 by Caroline Anderson
My new favorite beauty supply store!❤️
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August 2023 by Jennifer Crooke
This store was on a list of recommended places for wigs for Cancer patients. I went with my Mother in Law to help select a wig. Store is spacious with alot of wigs but unfortunately not many short hair selections and most were dark and trendy hair colors. My biggest issue was the attitude and lack of professionalism and compassion from the staff. My MIL was trying on her last wig and the sales lady finally talked and told us that she could only try 3 on. Sorry store policy. Not the kind of service you want in an already difficult situation. No other help or suggestions were given in the 30 min we were there.
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July 2023 by George Jetson
It’s the Audacity for me !!!That these people are still selling black hair care products to black people..I’ve been traveling this month all the way from Miami and it never really surprises me that no matter where I go, black people still haven’t learned.Having a slave mentality is still very much a real thing.At least in Atlanta u can find a few black owned beauty supply stores but non here or in North Carolina but then y’all will open a hole in the wall soul food/fish fry restaurant or a clothing boutique in a heart beat. We need more than just that. Everywhere that I travel is flooded with a Korean/Asian/Hot pot/Sushi restaurant or beauty supply store.I came here after Sally’s didn’t have what I needed but as soon as i walked in it felt uncomfortable.I look around a bit and low and behold here comes one of ladies from behind the counter trying to watch my every move. Their ignorance just can’t itself. I was not even in the store 5 minutes before she came over to try and watch me.I just got the rubber bands that I need and left.
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May 2023 by Sean Lee
Very wide selection of beauty products. The staff is knowledgeable and they have expanded their space to allow for more products to be available. Best beauty supply in Northern Virginia. You will find everything you need from this one store
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December 2022 by Rita B
Do not go here!!! They sold me synthetic hair disguised as human hair. And they refused to refund me my $179. The hair melted when heat hit it. They do not respect people of color or all the money we spend with them.PLEASE DO NOT SHOP HERE!!!! We have to stand against these people who treat us with no respect. We must come up with solutions to rectify this treatment. If you agree feel free to comment.
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December 2022 by Chris Cro
Wonderful experience!!! Lots of great products!The ladies at Proline Beauty Supply went out of their way to help me. It meant a lot to me. Great customer service is everything to me...and the ladies who assisted me greatly exceeded my expectations.Whenever l am in Manassas VA, l always come here...and you should too! Thank you again ladies for making this Army Veteran feel special!
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November 2022 by RJea B.
Do not go here!!! They sold me synthetic hair disguised as human hair. And they refused to refund me my $179. The hair melted when heat hit it. They do not respect people of color or all the money we spend with them.PLEASE DO NOT SHOP HERE!!!! We have to stand against these people who treat us with no respect. We must come up with solutions to rectify this treatment. If you agree feel free to comment.
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October 2022 by Stacie Brown
Everytime we go in here, the customer service is great and with a smile. Also they always have what we need to get and the prices are reasonable.
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September 2022 by stacy macuch
Only give you a month to use store credit? Doesn’t explain that in the store or on receipt also doesn’t have knowledge on extensions was sold the wrong product and can’t even get my own money back and have a month to use. Not much to choose from.
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August 2022 by Ashley E.
I'm so tired of these Racist people, I have no idea why black people even continue to support the Their business. I walked inside this place by myself but there was another Hispanic family that walked in after me . Of course the young guy that works there immediately comes running to watch me browse products . It was disgusting , these Aliens will never get my money. Black people love yourself. We don't ever deserve to be mistreated in such a way . I work extremely hard and do not need to steal a dam thing! But I kept it classy and just left . No need to argue or fuss it's not worth it but you will NOT get my money! Black queen wringing this btw. Have a great day queens.
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July 2022 by Marilyn Morales
This beauty supply store always has exactly what I need and that is why I like shopping there. The employees are helpful and courteous. They always greet you with a smile and when you’re leaving they say, “have a nice day”.
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May 2021 by Jazmine Haynes
The manager at this place is so rude! They are not customer friendly and not helpful at all. If you could go to another place please do! I wish I could give them 0 stars.
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April 2021 by Patricia Nixon
I like pro line Beauty Supply very reasonable Prices on their Products