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February 2024 by Stephanie Hall
Most unprofessional customer service I have ever experienced in my life. Their employee was telling another customer my personal information and laughing about it. I went to open an account and I did not. I would highly NOT recommend
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February 2024 by fredi OG
This is way to common with many PNC branches. Today is Saturday 1:38pm atms are down, can’t deposit cash or checks and can’t withdraw. Forced to pay fee from another bank to withdraw. This is what’s happens when your branch manager is incompetent.
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February 2024 by sergio clara
Worst customer service from branch manager Nathan. Extremely disappointed on his solution to problems at his branch. Definitely recommend going to another bank
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November 2023 by German Martinez
Nathan n. Mina was very unprofessional just because I didn't have an account with pnc, they were a rude and unprofessional person for a small bank
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August 2023 by Jawed Ibrahimi
I have been with PNC over a decade, this branch is going to force me to close all my banking with PNC period, I went there with a buyer order from a dealer to obtain an auto loan, they processed and said I was approved and issued me a blank check. btw, I had obtained an auto loan from the same branch and bought from the same dealership about 3 years ago.I got a call from PNC central location that they will cancel that check because it's not a franchised dealer, really? Why wasn't I told that when I went there last week with the BUYER ORDER from that particular dealer? I registered the vehicle at the DMV and now I am getting a surprised news. What a joke and waste of our money doing business with them.
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August 2023 by Sarah Bergmann
I went there yesterday and had a very pleasant experience. The manager was up front and made sure everyone in line was prepared. Justin assisted me with my banking needs and he was super helpful. I'd come to this location again.
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July 2023 by Samed Agirbas
They have terrible service quality. Poor customer service. Rude staff.
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July 2023 by Joann Hartman
Person on the phone was not helpful couldn’t answer 3 questions for me told me to go on website to find my answers why do you have people working in the office if they are to lazy to help people inquiring about your banking so rude and unprofessional
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May 2023 by Zendarius Kincaid
Lol ok the views speak for the incompetence that’s being done with your money at this bank, the tellers are useless
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May 2023 by Carolina Nila
Worst branch ever. why they have a drive thru if they don’t tend to it.
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April 2023 by Thomas Bigoski
Came here to post about my horrific experience at this branch. Then I read all of the 1-star reviews...I'll just say DITTO to what they said. The worst!
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April 2023 by Thomas B
Came here to post about my horrific experience at this branch. Then I read all of the 1-star reviews...I'll just say DITTO to what they said. The worst!
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April 2023 by Cc F.
This location treated me very poorly today. I have several accounts with PNC and have been a customer for numerous years. They refused to notarize a document for me and refused to cut a cashier's check. Luckily, I went to a better PNC location in Centreville and received excellent customer service. PNC in Centreville cut my check and notarized my document.
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March 2023 by Charlie Crawford
This branch was very professional and helpful when I was dealing with fraud issues. I will forever be grateful.
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January 2023 by Fred Guerr
Understaffed, long wait times, slow tellers. What’s going on here PNC?
