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December 2023 by Juan Saravia
Really bad, I bought a car from them about a year ago, the car is paid in full and I cancel the gap insurance they sold me and when I contacted the insurance company they sent the check to kargar motors and they deposit the check and kept it, I’ve tried contacting so many times and all they do is hang the phone or transfer the call and no answer.I will be contacting the authorities. They are stealing.
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November 2023 by Greg Jeffries
Was assisted by Elionay Estrada; very personable, hard working young man. He has a desire to serve and help as much as possible. Go see him.
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November 2023 by Anthony PO
Marco helped us a lot with our purchase. He was very informative and was quick to help us out on our big purchase. I recommend asking for him when looking for a car.
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November 2023 by Aracely Gonzalez
We were assisted by Marco. He helped us a lot, to find the car we were looking for. Great service! And I left happy with my new car!
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November 2023 by Mbah S.
alerts alerts alerts!!!!!!no one shoul buy a care from here, the sell bad and salvage vehicles without telling you and when you complaint the next day, they will tell you to go and repair it out of your pocket.
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October 2023 by bryan l.
These places suck I just ask about a BMW. M4 when I ask for a carfax they literally cut off the call be aware all these cars are rebuilt they are trying to have profits selling as not damage or minor when maybe it has been close to total loss thanks god I didn't do any business here remember this small business are trying to grow just do to a proper dealer all they posted on Facebook is a lie
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October 2023 by Walter Velasquez
Great dealership! got help right away , A huge thanks to Renato for assisting us and answering all of our questions with great responses and detail. Amazing staff and wonderful environment!
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October 2023 by Virginia Bruins
They have ripped me, and my family off !! They were suppose to fix several items on our vechicle and only fixed two. After driving a hour and half to wait 7-8 hours twice, and only get two things fixed is crazy. They have ignored calls, and texted in reference to getting these items fixed. They have even held our tags to our car cause they expect us to pay for a vechicle that isn’t working properly. Rene has been great throughout this process but higher up management has been the worst.
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September 2023 by Galina Klaus
We just purchased a car at Kargar!!! Rene was great and very professional, helping us every step towards the purchase of the car we really liked. Process was smooth and speedy. We highly recommend Rene and Kargar Motors!
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September 2023 by Heather Bowen
Worst experience of my life! Bought a hummer from them in August took it home and cleaned it the following day, pulled the seates down and pulled out a pair of dirty womens underwear. Took it to inspections to fail for several reasons... seat belt does not retract in back seat, leak in the fuel tank, wheel bearing are bad, tag light was out. Called the dealership to speak with nick who said they don't cover issues that MD inspections claim. Called to cancel my service contract told I needed to come up to give a wet signature. Drove 1 hr and 45 min away to sign a blank PWI service contract with Rodrigo - that was not who my contract was with. He reassured me he was looking into it with zero follow up.Finally found who the contract was with, cancelled with them but still haven't been successful getting a hold of the finance department to push the paperwork through!Now I have a vehicle that I can't drive and a payment for 6 years thanks to Kargar of Manassas.
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September 2023 by Rodrigo Angulo
Couldn't make a deal, but will be back. Service was good. Thanks for the tips to improve my score. I'll be back soon.
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September 2023 by Efrain Gomez
Marco was successfully whenever we need also he's really professional In he's job thank you MARCO
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September 2023 by Elijah Persaud
I had such an amazing and easy experience. My sales person was Virginia she was so nice and sweet and very up front.
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September 2023 by Leslie Rembold
So they say guaranteed approval, but that's not true because they do not approve everyone... I went there and I have my social security and my I d my license and I make over eight thousand dollars a month and they would not approve me... I would hate to say it but I think it may have been racially motivated
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September 2023 by Savannah Cagle
Edwin and Carlos were excellent, however overall no personal customer service feels like a factory getting as many people in and out as they can. Follow Up: Car I wanted was just put on website wasn't even told the price they wanted they just started trying to get me financed without telling me before. Make sure you ask first so you don't get haggled. Car I wanted was just put on website wasn't even told the price they wanted they just started trying to get me financed without telling me beforehand. Yes this was my fault but giving you a heads up, paid too much. Be careful cars are sold as is and You really should make sure you test drive before you buy first time I asked they were too busy. Cars they're not clean like you would think for a place selling cars when you get would think they would be Immaculate inside and out....they're not. Car I purchased previous owner had put tint inside on the windshield so windshield was sticky could barley see out of it. Was told they would get outside detailer so I dropped back off and when I picked up wasnt clean still as at lot they only do minor cleaning, they Attempted to get the stickiness off the windshield however mostly it just got pushed down towards the bottom and it's still not clean. Now having to pay for it out-of-pocket and bring it to someone.
