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October 2024 by Kristine Hoover
Thank you, DeShawn, for being such a professional and personable tow truck operator. Appreciated the good conversation while I was in a stressful situation with my car broken down.
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September 2024 by Antonio Stgo
Rude AF for no reason. Just called to report a car that was park at a spot it wasn’t supposed to be parked. And the answer I got was “you don’t own that spot” sorry I was trying to give you some profit.
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September 2024 by Peter Kiemel
Troy came was quick
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June 2024 by Orkax Osm
bad servive im not recommend
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June 2024 by Saab Uyghur
I wouldn’t recommend this place to anyone.
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June 2024 by Jawdat Zaker
They tweeted my car one week ago, they said bring so many documents , I get that all but owner is Horton’s keep finding me problems trying to keep my Vehicle. Now no way to speak with them , read to get attorney . Please all customers don’t business with them .
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June 2024 by Faruh Jawdat
So bad service and owner is trying to Keep the vehicle , they hold my car for no reason.
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June 2024 by Luke Jaodat
I’m not recommend that towing company . Very sad business with them.
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June 2024 by Faruh Minawar
They towed my vehicle then I I come pick up car bumper is broken , and they said they don’t know about that.
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May 2024 by Ari Daniels
GEICO roadside assistance dispatched Horton’s to me, provided me the phone number. I called them just to make sure the information had come through properly since GEICO’s app was a little glitchy. The guy who answered was very rushed and flustered, and basically here’s how the conversation went:
Me: “ Geico just dispatched you to come pick me up, and I wanted to make sure that the details came through properly.”
Him: “The dispatch just came through, we probably haven’t even seen it yet… {muttering and basically cursing under his breath}. Where are you?”
Me: “Rest area on 66.” {sensing he was slammed}, “If you want to wait until you see those details and give me a call, I just wanted to make sure that the details all came through properly.”
Him: “No, I don’t even want to tow you anymore.”
{click - hangs up on me}
The whole conversation was probably 30 seconds, no more than a minute. That’s my service experience with Horton’s Wrecker Service. Didn’t even get a tow, because apparently calling the number GEICO gave me for them to confirm accurate information (and potentially save us ALL time) was enough for them to deny me service and hang up on me.
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February 2024 by Barry
Very nice people. No problems
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January 2024 by Kenia Hernandez
Terrible customer service, they should leave their personal problems at home.??
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November 2023 by Brandon Handy
Timely and professional.
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November 2023 by George Beale
Fair price for a quick tow. Driver was professional and courtesy.
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November 2023 by Fred Faizi
Yes, indeed unprofessional and rude person. Not reliable.
