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August 2024 by Tim Miller
Came in with a door issue had it fixed quick and didn't over charge was very pleased.
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August 2024 by Lorie Dutzman
Saved my day! I started a trip to the VA Horse Center with a trailer flat. Hayden saved the day by being willing to change it in the gas station parking lot. I've got all the tools but can't lift the XPS anymore so this was a huge huge save! Service in the shop when I got the new tire mounted was excellent too.
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August 2024 by Mike Maresh
I recently had the pleasure of visiting G&C Tire and Auto, and I can't say enough about the exceptional service I received. I was experiencing issues starting my car. I didn't know if it was a battery or starter issue. I also needed to get a Virginia state inspection. From the moment I walked in, the team at G&C made me feel welcomed and valued.
Their diagnostic process was thorough and efficient. They quickly identified that my battery was the culprit behind my car troubles. The technicians took the time to explain the issue in a way that was easy to understand. It was clear they were knowledgeable and genuinely cared about getting me back on the road safely. No games or gimmicks.
They also conducted my Virginia state inspection. The entire process was completed much quicker than I expected, and I left feeling relieved and confident in my vehicle’s condition.
The customer service at G&C Tire and Auto truly sets them apart. Every staff member I interacted with was friendly and professional, making the experience enjoyable despite the circumstances. They took the time to answer all my questions and never made me feel rushed.
If you're looking for a reliable auto shop with outstanding service and a team that goes above and beyond, I highly recommend G&C Tire and Auto. They have earned my trust, and I will definitely be returning for all my future automotive needs!
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August 2024 by Mike Murphy
Top-notch people here. Trustworthy. Great service. Ice cream available.
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August 2024 by R DuBois
Excellent, Fast Service, Fair Pricing
I loved being able to make an appointment online and getting a price quote via text and company app.
I will be taking all my cars to G&C from now on.
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August 2024 by Hiding my true identity
Over promise and under deliver.
So wanted this place to live up to its various great reviews.
Be wary of any time lines they provide - and given my experience, will be looking for somewhere else to take my car...
for those that want to review the details - the novel is below:
Took my car in for quite a few things and just had a horrible experience. Gave them ~$3700 for tires, spark plugs, battery, filters, oil change, state inspection... all of which were needed and approved. The challenge and negative review stems from my being told that this would all be done by noon the following day. I called at 12:30 and was told it would be done by 2:00, then received a 2:44 call stating (yes, and I quote) "giving you a call and an update. We are working on your car as fast as we can, but our technician got pulled away and needs to finish some stuff up before he starts working back on your vehicle. I'll give you a call back when we have an update." I then get a call at 4:30, mind you, they close at 5, that they are still working on my vehicle and it should be done at five. Finished up some stuff, showed up at 5:00 and the vehicle was still being worked on. Checked at 5:15 and was told that they just finished up and the tech was doing a final review and I should be done and out of there. I step out side and see the tech fly by in my car and drive around back, the front deck guy then gets a call, excuses himself and goes out back. After waiting 5 minutes, I go through the work area and ask what is going on - told that due to what they did, the check engine light is on and won't reset. Needless to say, none too happy here. Then, they continue to work on it, light goes off, them comes back on. I then get my car and the check engine light comes back on... after back and forth with the front deck guy, I leave with the check engine light on and am told that is should go off... we are at 5:45 now. So, I left - would have been nice to have this whole - "hey, we did some stuff to your can and you might have your check engine light on for a while, but it will go off eventually" discussion at noon vs 5:45, but what can you do...
Did talk to the owner, Greg, and didn't get too much out of it other than asking me to give them another chance and chalking this up to a single bad experience.... I hope things go well for them as they do appear to be a good company and based on the other reviews, do good work. Just won't be working on my car again.
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August 2024 by Johan Weiss
Update from previous review of 5 stars: currently the problems with my car are getting worse. Thousands in repairs and no resolution/proper diagnoses in sight.
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August 2024 by Tyler Garcia
G&C has worked on both my personal car (392 Hemi) as well as my work truck. I have been going there for 3 years now and haven't had an issue. They are able to work with my schedule for picking up and dropping off since they have a key drop system. I would recommend.
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August 2024 by Andrew Hopkins
Great service. New tires and an alignment, and my car is driving a lot smoother and quieter now.
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July 2024 by Yolanda Parrish
I was referred to G&C Tire & Auto as an installer of tires purchased through TireRack. They really went above and beyond. Not only did they provide a complimentary multi-point inspection - complete with digital photos but they also took the unexpected step of getting rid of the horrendous squeak my car door made when opening and closing. I was pleasantly surprised and have really been enjoying the “quiet”. I’m definitely planning to engage their services in the future.
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July 2024 by Brian Benken
Always provide timely honest service. Highly recommend.
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July 2024 by Craig Rowlett (TemplarManga)
Brandon was amazing. Great service.
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July 2024 by Mike
Halfway back to AZ. Thanks for all your help guys.
NASCAR, F1, Aunt Edna, me, doesn’t matter, these guys will help you out and do excellent work. I didn’t want to leave their waiting room! Fantastic!
Breaks. Battery. 2 x visits. 2 x 5 stars.
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July 2024 by LadyDiana Berry
Was greeted professionally. Explained what I needed regarding my car and they were happy to assist.
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June 2024 by Ed Gish
Dropped off for an inspection. Everything went very smoothly. The gent at the front desk was very personable and efficient. I was impressed with their use of technology to communicate updates, allow early drop offs and the ability to retrieve my vehicle using their 'ATM'. I'll definitely be using G&C again, in the future.