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February 2024 by reonaldo canaca
I thought I was the only one who noticed/felt how bad service is at this store but previous reviews confirmed it. Been in a few times and staff always seem to be bothered and just moping around. Never offer help or ask what you need. Just give off a bad attitude. I don't understand why do a job you don't like. Definitely need corporate to step up training at this location cause store management is just as disappointing.
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December 2023 by Khuyen Pham
stupid service staffStupid sales girl .
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November 2023 by Hi There!
I was window shopping and saw a pair of shoes that were marked down from $160 to $90(NMD_W1 SHOES white and pink) that my wife might like. I got my wife to the store in order to see if she liked the shoes. She liked them and tried them on. Once we were ready to check out the total price with taxes came around $169.-- I asked the employee why was it that much and she replied that the register was the one pricing it. So I grabbed the display shoe and showed her that it had a sticker and the marked down price. The manager or person in charged said she could not marked them down and that the price went up with out her knowledge which typically the company tends to do and the best she could do is $20 off. The same shoes from the manufacturer are $104 plus a $6 shipping fee.
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November 2023 by Amara Butler
Everytime I’ve gone in the store and asked for a shoe size no one ever comes back with my request. Poor customer service
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November 2023 by Christopher Hernandez
Store hrs say open at 10 am, showed up at 10:30am, then 11am and waited for 10 minutes. Still wasn’t open so i left
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September 2023 by Lucy Romero
Honestly I’m quite disappointed in the management… I walked in yesterday, 9/7 to look at some shoes and the so called “manager” with curly hair wearing cargo pants is so rude. She did not greet me once in the store nor did she ask if I needed help and she is supposed to be a “manager”… I didn’t even see or hear her ask any other customers in the store if they needed help either! The other three girls that were there yesterday were so sweet and welcoming and were honestly just doing their job but the “manager” on duty was doing NOTHING all she was doing was standing behind the counter, I get that you’re a “manager” but aren’t you supposed to set an example and be the face of “jd”? I honestly feel bad for the other three girls that were doing their jobs while the “manager” was being honestly just straight up lazy. Just because you’re a manager doesn’t mean you don’t have to work. All the other managers I’ve had encounters with are completely different, she does not deserve that title!! I also don’t normally write reviews but I am so upset with what I saw.
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March 2023 by Heather Sinclair
Absolutely terrible customer service! Was ignored, and walked away from. When I finally got help, they didn't have my sons size so I asked her to see if she could order them for me and the girl told me to do it myself! But the other lady was ordering shoes for another guy right beside us. Smh
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March 2023 by DaRealGamer256ukDev
Has everything everyone would want.
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January 2023 by Anna M.
Love this store, great customer service! I really appreciate the store manager Constance. Employees are very helpful, so many recommendations.
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December 2022 by True Jamaican Jam
Great experience, good customer service ?
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November 2022 by yahya ahmed
I was with my sone, one of the staffer was very rude we want to buy . Because was not nice we refuse to buy it . When we want to go I heard he said to us bad word . But when I said what you said he lie and said I talk with my self
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October 2022 by Skarleth Tobar
Terrible customer service at this store. I think this guys name is Kylie he was very rude and his attitude towards customers is so poor.
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October 2022 by Mehar G
Beware. They sell fake Nike shoes.
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September 2022 by Carles Betancourt
the hispanic woman who works here did her phenomenal job and helped us a lot.
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May 2021 by Alex Nicaragua
The rudest people working in this place, they seem to forget that with out the client they wouldn’t exist.... and No I don’t need no rudePerson to call me from your company to remedie anything. You need to rehire the whole company with people who actually like to work.....