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August 2024 by Ana Chavez
They stole money from me they charged me twice and told me that the money will be able in a few days it’s been 2 weeks and nothing I payed with Apple Pay so I went back and they refused to give me my money back
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March 2024 by Nahum Azucar
Bad service, terrible attitude towards the client, if you don't like your job, look for another one and that's it.
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February 2024 by Yessi Galea
So rude. I asked one of the girls working there if she could open a fitting room for me and she took her beat headphone off and looked at me in a wrong way and didn’t speak to me at all. when she was walking to the fitting room she checked herself out on the mirror and when she opened the fitting room door she slammed it open. they need to fire those girl that give so much attitude for no reason. absolutely disgusting. i will be contacting corporate.
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February 2024 by Jackie Starks
Not good management in the store
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December 2022 by Shirley Moore
I was very happy to walk in today and see new staff!!!! I never felt welcomed, they old staff didn't greet us, never did they ask if you needed help, not even said thank you. If you had to ask for assistance they acted as if I was bothering them. But TODAY the 2 young ladies were very pleasant & helpful, that can make all the difference in wether I shop a store or not.
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November 2022 by Kaye Tapia
I've always been a fan of Charlotte Russe and I'm very happy there's one at this mall. I'm a fan of their sales and visited recently where I had extra awesome customer service. I was just here the weekend before and found a perfume on sale that I ended up loving and so I came again to see if I could get more. The perfume sale was even better this time around with it being buy one get 2 free. Sadly, my perfume was out of stock but the visiting manager, Nadiah, did attempt to find it for me. I discovered another one I liked though and got as many as I could. Though Nadiah was a visiting manager she made an impact on my visit and I can hope that her influence and personable customer service will stay at this location.
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October 2022 by Saleha Sarfraz
I usually do not leave any reviews but i had to do it today, as i am reading many more reviews regarding their ill mannered staff and rude behavior. I have been their customer for long, but today when i went there i had 4-5 clothes in my hand to buy and i asked lady for changing room she told me its closed today, i politely asked if i can talk to manager i will not take more than 5 min as i am traveling overseas tomorrow i would want to fit in clothes, meanwhile i am adressing this one girl, the other young cashier intervened and rudely said “tell her fitting room is closed” , i addressed her and said mam, i hear you but would you mind asking your manager , she refused me 3-4 times very very abrubtly and rudely and i asked her thats very ill mannered of her the way she is talking and her body language she can communicate politely as i m doing, she quickly spoke to managrr over her walkie talkie and said “our fitting room is closed today right?” Manager said yea. Then she hung up and looked at me and said “ seee i told u” i asked her for her name, she said i m not giving u my name u may now walk outside thw store, i said ; excuseme? She responded “yes you heard me right” not givin you my name, you may leave,” i was there shocked and asked her i get the point fittin room is closed but i m politely adressing you and is this how you talk to a customer? She kept going on same disrespectful way , saying yes i said what i said you may go. I left all clothes at counter and left the store. Management may check the camera if i was rude or harsh a bit untill she started her ill sick behavior. Seemed like she was having some rough day and took all out on me
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October 2022 by elizabeth martinez
I think they should take a courtesy course, they don't know how to treat people ...
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June 2022 by Trix Lee-Rainwater
Incredibly affordable pieces. The items I bought look way more expensive than the actual price. Initially I thought they were going to close the shop since the prices were really low but the sales associate told me that the pricing is just the way they do business. They sell clothes in XS sizing too. I'll be back next time.
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June 2022 by Trix Lee
Incredibly affordable pieces. The items I bought look way more expensive than the actual price. Initially I thought they were going to close the shop since the prices were really low but the sales associate told me that the pricing is just the way they do business. They sell clothes in XS sizing too. I'll be back next time.
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September 2021 by Margarita Galeano
I like the clothes there
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July 2021 by Carla Salazar
Clothes nice yes
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July 2021 by Iva
Great deals and customer service. Definitely recommend shopping here if you’re on a budget. It’s chic and affordable.
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March 2021 by Lissy D
The staff was rude and as a result I put all my items back. Will definitely not be back. Is being polite no longer a thing?
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July 2020 by Darling Panameno
I was waiting for like 1 hour and the lady was inside
