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July 2024 by Manuel Aragon
Terrible attention!!! I've been trying to cancel my policy for 7 weeks and they won't cancel it and it's almost $900 a month. I DO NOT RECOMMEND IT
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July 2024 by Mario Trejo
Today I was in the office Diana, she helped me and was very kind, she has a unique charisma, she explains it in a simple way, highly recommended
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July 2024 by Fernando Campos
First off is no secret how challenging it can be shopping around for car insurance and can be quite the task trying to find a great price and coverage let alone the right agent. I was also adding my 19 yr old son onto my policy since he was getting outrageous quotes. I felt extremely blessed to have called and lucky for me Diana answered at the State Farm / Carlos Enrique's location in Manassas. Diana isn't just trying trying to reach rush you off the phone, sell you anything but rather making sure it fits your needs, she went the extra mile by not only helping me get the best price and coverage (with my teen son) but also explaining the policy and how things work here in Virginia. And if that wasn't good enough, she told me that towing and roadside assistance are also included in my policy. DUDE WHAT?!?!?! She made my day! In addition the chemistry, the personal interaction, great attitude and knowledge of the market is at the top, we are so glad we had her assist us through the process, she fully understood our needs and wants, walked us through the pros and cons every step of the way with open communication. She was always ready with encouragement when we needed it, and she was willing to go above and beyond to make sure everything went smoothly without me asking. She's a GOAT in her field, she also handles commercial insurance as well.
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July 2024 by Mary Zuniga
Very good experience Diana is very kind, attentive and above all, she takes the time to explain things well to you. I recommend her 100%, you will not regret choosing this insurance.
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July 2024 by Gloria Soto
I am very satisfied with the efficiency of Miss Diana Saenz, who is very professional in her work.
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July 2024 by Bread
I went into state farm yesterday and to me it felt like a safe space. Diana attended me rapidly and in a timely manner. She was very helpful and informative with what i needed done. Diana has my support and literally the best employee ever.
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July 2024 by Glendy Castillo
I recently came in to the office today and the exprerience was just amazing. I came in and Diana Saenz attented me with no hesitation and welcomed me in. Diana sat me down and started to help me with what I needed. Diana is very pacient, kind, and productive. Diana will always be my go-to employee, always providing the best experience.
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June 2024 by Yovani Hurquilla ortiz
Excellent, super friendly service Diana helped me with my car insurance and they have life insurance plans that fit your budget...
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April 2024 by Roberto Navar
Called several times with no response
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February 2024 by Mario Acosta
Excellent
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February 2024 by Raul Escobari
Worst customer service ever.
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February 2024 by Esterberto Reyes
Diana is a person who has always helped me with everything I need, provided me with good prices and excellent service, always knowing how to explain in a simple way. I recommend her 100, she is the best!!
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February 2024 by Elena Peña
Diana is an excellent person, she has provided me with the best service, she is always very kind and knows how to understand my needs, highly recommended ?
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February 2024 by emerson hernandez
Very good service from Miss Laura, kind, above all, very professional, she gives you all the information about insurance and what is your best option, highly recommended, without a doubt, she deserves a raiseP.S. and the cheeseTrakaaaaa
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February 2024 by Sthefany Castillo
I went there a couple of days ago forgot to make my review but I was with laura she its so nice and friendly, kind, respectful and patient with me answer all my questions and concerns thank you so much Laura Castillo will be back to you.
