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February 2024 by barbara swartz
Went to buy a tv, and the salesman was 100 percent helpful
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February 2024 by Wendwesen Abegaz
A great deal can be found at this place.
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February 2024 by Jaider Martinez
There are not very good prices only on large appliances, and what is there first look on the page through the outlet tab
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February 2024 by Murat K.
I had a great experience with Jonathan. He was super kind and helpful. Thank you ??
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February 2024 by christopher geoghegan
Mostly home appliances over priced.
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February 2024 by Hayriye Tutku Sanci
We purchased our appliances from this location because Fahim was so helpful, kind and knowledgeable. Thank you so much for all FAHIM , best buy and other stores needs more employees like you !!
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February 2024 by Roshan Sawant
I am not happy at all with how Best Buy operates, and I am sad that a company like Best Buy has to go through this. In Jan 2024, I bought multiple products from Best Buy (sound bars, TV, kitchen appliances, Apple TV setbox, and more). I was told to get a "Total Membership Plan" that would give me free shipping and free TV installation service. So like a fool, I took the total plan; I should have checked or read the fine print (thats on me). Later, I was told (after buying the membership plan) that a few of the things that I had purchased were not eligible for free delivery, and now they would need a $100 flat delivery fee. Which I told the floor employee and the assistant staff about the total membership plan I had bought just a few days before (4 days to be precise). After a bunch of customer service calls and multiple Best Buy store visits (4 visits in total), I finally caved in and let go of the free delivery and free installation option on my TV purchase. On the day of TV pick up, I rented a truck (total of 82 dollars) to go get the TV, as I was told it was ready to pick up. After going to the store, the employee told me all open box products are to be checked by owners before they exit the store, which, quite frankly, is the most bizarre condition I have heard. Why do we need to inspect the product? We are paying the asked price for it; why can the product be inspected before hand? Upon inspection, we found two long scratches (one on the right-hand side of the corner frame and the other a big one, right in the center of the screen). It should not be mentioned how disappointed and furious I was to see that. I asked the floor employee if this was my order as I booked the "OPEN BOX EXCELLENT." product. Which, as per the Best Buy website, should be in almost mint condition. I was told such things happen during the shipping process and no one can do anything about them. I feel its just poor management and the worst product handling capabilities. Finally, I asked them to cancel my TV order and returned the rental truck. So after $82 down, multiple store visits, and a lot of time spent on customer calls, Best Buy has the audacity to ask for a review. More than angry, I am sad about the condition and path Best Buy is heading towards. I finally got my TV from Samsung themselves, which, I will say, was a pretty good deal (including free shipping and installation).I really hope this review reaches the right people in Best Buy management who can take proper corrective action to update the system and avoid such a horrible experience again.
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November 2023 by Lokesh Rajbhandari
Lots of stuff at a deal, but saw some well used and partially damaged stuff too. It's a sea of washing machines and driers. People working there however were very very nice and all willing to help.
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November 2023 by Gee G
The staff was great, Albert helped me to pick out a very good printer. He told me about its features, what it's capabilities and functions are and comparing them with other printers. He's really savvy with his phone in locating Best Buy printers cost, deals etc.. I'm happy with my Canon G6000 series.
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November 2023 by Laura VD
An excellent place to get deals on appliances. I ordered an open-box dishwasher online, and the employee helping me made sure I was aware of what I was getting (scratch, missing hose). I had been aware of that, and the cost saving was worth it to me. Do double check your prices and read carefully to make sure you know what you are getting.
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October 2023 by RCS S
A lot nice appliances at a very low prices. But I noticed that most of the appliances were opened boxes.
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October 2023 by Elena
This place is pretty much for appliances only. We came for a regular stuff that you would buy in a normal Best Buy, no luck. We drove there for 25 mins just to add another 20 to get to one in Gainesville.
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September 2023 by Ava Gebel
if you are looking for a good appliance with maybe some slight aesthetic damage, this is a great place to go for that. customer service is a little lack luster, we waited almost 20 min to be helped to pack/load/pay for our dishwasher for reasons i’m not quite sure of. also worth noting their prices seem to change daily, the dishwasher we waited a day to purchase our dishwasher and it went up in price by 5% for no reason, and they don’t price match either. we still got a great deal and would recommend this place despite it all.
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August 2023 by nick link
I had a great experience at this store. I typically don’t ask for help, but this time I was shopping with my fiancé and she asked Fahim for assistance and I’m so glad she did. Fahim found us a great deal on a Dacor fridge - 70% off! He gave great quality of service, was very friendly, and even remembered us when we came back to pick up the item. 10/10 experience, we will both certainly be back.
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August 2023 by Umer Naim
Let me start by sayint that I love Best Buy and have spent quite a few of my hard earned money here.The best buy outlet store in Manassas, Virginia on the other hand is a scam!!!! Yes you read it correctly, first of all if you think the store might resemble a regular Best Buy store then you are sadly mistaken. It looks more like an old Sears store than best buy. As soon as you enter you are see a sea of washer and dryers, some cooking ranges and refrigrators, freezers etc. You must be wondering about other electronics, I counted 50 total TVs and some were not very good ones, 1 small area of sounds bars/speakers, and just 6 small shelves of laptops locked behind the checkout counters. Other than the aforementioned appliances nothing else is displayed and when I asked about the laptops, I was told that they can show me how to look them up online!! Are you serious, I can do that, you do not need to show me. The whole point of coming here was to see the items myself and then decide what to purchase.The staff is pleasant enough, however I felt there were too many of them, and I saw them more chatting to each other than helping the customers. For example the gentleman who greeted me should have told me that laptops are not displayed, I could not even look at the boxes under lock and key and maybe read the specs and perhaps decide, instead of me wandering around trying to find where they were.Let's talk about prices: in my humble opinion this is where the scam is; one good thing of me wandering about this space was that I got to look at different items and there prices; upright freezer from Insignia, $15 dollars more here than at Costco and smaller size than the one at Costco.2 door refrigrator with bottom pull out freezer, pretty much same price as other appliance stores and online.I looked at best buy outlet website for a laptop and found a Lenovo for 699.99 however something told me to look other online pricing and, here is the kicker, the EXACT same laptop on Best Buys Regular website is on sale for $549.99. What the hell Best Buy?? You say come on it was on sale, ok then how is possible that a brand new on ebay is 679.99 and on Amazon with the stylus pen is 699.99 and they are brand new and again I emphasize THE SAME EXACT SPECS as the one on best buy outlet website.This price pattern is repeated over and over again in the store and online & by the way I was not the only one, another couple seemed annoyed about the prices and some of the brands on offer at this store. Oh BTW, I was told about this store from the regular best buy store 2 miles from my house because I was looking for a deal on a laptop and this guy was super enthusiatic about sending me to the outlet store.Best buy it you are reading this let me tell you, I am now questioning your motives for this store and evaluating iif I should ever shop at any best buy store or website ever again, definitely leaning towars cutting ties with best buy moving forward.Last year and a half I spent over $41K buying all office computers, laptops, surface tablets for our 2 small businesses, in fact told my younger brother to buy 2 laptops for his kids, the point is I spend money at best buy and recommend other friends and family do the same.I am not looking anything from free or discounted from best buy or even an apology, I wrote this review to hold you aacountable for your business practices which are now at least in eyes are extrememly suspect and I am not asking for anyone to stop going to best buy, I want to warn then to be careful when shopping at best buy, as the saying goes "buyer beware".