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February 2024 by Hank Shaw
I was in Manassas for a work meeting this afternoon when the skid plate in my car began dragging on the pavement. I stopped in to this AAMCO location and asked if they could help fix this issue. They were very friendly throughout the process. They were able to squeeze me in quickly and didn't charge me anything. I was blown away with their customer service. Would highly recommend.
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September 2023 by Nancy Collar
Our experience here getting our transmission rebuilt was smooth and easy. Customer service is definitely a top priority here!!
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July 2023 by Bob M.
on June 9th I bought my 2013 Caddy six into the AAMCO in Manassas because I thought the transmission was slipping. Brad said he didn't have an open bay but h would call me asap when a ba opened up. I called a week late, no open bay, a second week went by and I called...same answer . July 2nd still nothing, I don't think they wanted me waiting in the shop. makes me wonder what ki of work do they do?
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March 2023 by JoAnn D.
I took my car in for transmission issues. it was just slipping when shifting. They looked at it and said it was likely the computer but needed more diagnostics. They charged me $250 to put it up in the air and hook to their reader only to find out it was the computer. They then wanted to charge me another $1495 to put in the computer and told me that they would then give me an estimate to rebuild the transmission and the computer wouldn't be covered unless trans was rebuilt which after taking the car to my dealership the transmission was perfectly fine. Aamco is just out to take people's money not help them.
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March 2023 by yrdanna Annadry
Great service! I was cross the street and my car wasn’t working. I went to ask for help and they were so kind to help me with the battery. The person at the front desk which I forgot to ask for his name and Terry we’re so helpful and kind.
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February 2023 by Rick E.
Asked for new brake pads. They installed $2500. worth of work on a 2007 Honda Civic. Stay away.
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November 2022 by Mindofthequill
They were very fast at giving me a diagnosis for my check engine light and made quick work of installing the parts after I got them. Very friendly staff.Service: Auto engine diagnostic
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October 2022 by Laura L.
They tried to tell me I had a major problem with my transmission when I did not. When they made this claim I told them it was under warranty and gave them the number to call. They call me back the next day and tell me the warranty won't cover it and that Honda dealer won't fix it but name the wrong warranty. I correct them and they later call me back and tell me I have to take it to Honda dealer. At Honda dealer I discover that the car needed exactly what I told AAMCO, no transmission parts to replace just replace transmission fluid three times and its a known issue that Honda did cover.
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September 2022 by wcarromero
I was delighted with the customer service the front desk staff and Terry provided. They were able to check my vehicle the same day I called and performed a free computer diagnostic. Terry thoroughly explained the issues and repair process. His team completed the repair within two days. This is the place to go for transmission issues in Manassas!Service: Transmission
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September 2022 by William C.
I was delighted with the customer service the front desk staff and Terry provided. They were able to check my vehicle the same day I called and performed a free computer diagnostic. Terry thoroughly explained the issues and repair process. His team completed the repair within two days. This is the place to go for transmission issues in Manassas!
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January 2022 by Eurostrtrunnergaming
I was certainly pleased with the customer service, and how frequently I would be contacted during the progress. This was a stressful situation of my trans giving out and the made the transaction as smooth as possible. Jake was great with making things as accommodating as possible. So thank you Jake and Aamco for such a good experience have a happy new year.Service: Transmission
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October 2021 by Brian spears
Those guys are straight up with you would go back
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August 2021 by Clement Thompson
AAMCO in Manassas is the place to take your car for transmission repairs. I had my manual transmission rebuilt there for my 2007 Honda Civic SI sedan and it is now shifting very smoothly. Jake is very professional and is accurate with estimates. He told me how long it would take to get the job done and explained everything in detail. I knew exactly what to expect so there were no surprises. Jake also went above and beyond by offering to drop off my car when it was done. In addition, he replaced my weak battery at no additional cost! Excellent customer service and overall great experience!Service: Transmission
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August 2021 by Thomas Mack Williams
Although too many details to discuss here, I am totally impressed and pleased at the professional, courteous, and friendly service I received at AAMCO Manassas, especially from Terry. What a guy, what a business. Be sure to go there with any car problem you may have. August 13, 2021.
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April 2021 by Jen Miller
Terry at AAMCO helped us with a transmission diagnostic check. He was friendly, honest, and straightforward about our issues. The service was much faster than expected and very thorough, and they didn't charge us a penny for a good amount of time spent out of their day. Will definitely be using their services in the future and recommending to friends!Service: Transmission
