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April 2024 by Jorge Londoño
Great experience here at VINS -Cars in Manassas Park, VA. Smooth and easy from the very first contact with the sales expert Jonathan Jackson, a dedicated individual who knows what he is doing and cares about his customers. The buying process was completely online as we were over 350 miles away, our first inquiry was Tuesday and delivery to our home was Saturday... Thank you Jonathan, you are fabulous, kind and we felt that you had our best interest at hand, responding promptly to every detail. The finance department was great as well. We felt that the final figure for the car was excellent. And the BMW arrived beautifully inside and out. Thank you. My advice to buyers outhere, do your research, cars are sold depending on market values, at VINS -CARS you will surely get a great value. What else can I say... Thank you Jonathan for your excellence in service.
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March 2024 by Ray Nash
We came to buy a M4 with 30 K and approved fron Capital one bank and the finance manager wanted to charge me 6K on extended warranty and i didnt wanted too . And I left .The sales rep was nice but the finance guy was terrible.
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March 2024 by Emmanuel Adeyemi
Louis was great to work with! He was not only friendly and helpful but also ensured that their financing team worked to get me numbers I was comfortable with. Unlike other dealerships I worked with, their financing team didn’t run my credit multiple times.. Highly recommended!
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March 2024 by Matt Rhodes
Got a used 2017 Tesla Model X from VINS DC as it was the best price in the region. Additionally Jonathan and Jimmy made the process extremely easy—less hassle and quicker than any other car purchase I’ve made, and that including trading my car in, too. Was in and out in two hours, including inspections, test drive, loan application, paperwork, insurance transfer, etc. Plan to go back to them when needed for future purchases. Thanks, Jonathan, Jimmy, and team!
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March 2024 by kai jones
Great dealership. I had help from kyle who had excellent customer service skills. Kyle was very responsive and informative from the beginning. He was very friendly and made me genuinely feel like he was there to help me. Help he did, after looking and looking i finally was able to get the suv i’ve been looking for with kyle’s help!
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March 2024 by Amiee Aquino
I’ve been to many dealerships over the years and VINS auto dealerships will be remembered as my favorite. My sales rep, David made it easy to work with him. I appreciated the transparency, honesty and safety of laying out my expectations of the car sale and David listened, applied No pressure, and met my requests! While waiting for the car deal to go through, we casually talked and found common interests. I noticed there was ChickfilA in the waiting area and I asked David how close the ChickfilA was located. I was super hungry and planned to go there right afterwards. David surprised me by offering me ChickfilA. Man! Talk about going beyond customer service! I will never forget his kind gesture! Small things matter! The finance manager (Sam) was easy going, not pushy at all, allowed me time to decide if I wanted any extra warranties, and he answered all of my questions. Love the overall positive climate and experiences of VINS auto dealership! So glad I found it online and would HIGHLY recommend!
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March 2024 by Michelle Wilson
I had an outstanding experience with VINS DC. I highly recommend this dealership. I will be looking for a new car in the fall of 2024 and will definitely reach out to them. I purchased a 2020 Land Rover Discovery Sport for my daughter in December 2023. The price was good, the sales staff was excellent, and when I needed a minor repair, they fixed it with no issues. Fantastic experience overall.
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March 2024 by Sarah Littlefield
Buyer / seller beware - Had agreed on a price to trade in my vehicle. Shook hands, completed all the paperwork and all the sudden the offer price was reduced 1k due to mechanical issues discovered. Despite my having already signed the sale with the original price, they would not honor it. Needless to say, I walked away as quickly as possible.Feels a little suspect due to the fact that I had done all the paperwork, yet they hadn’t signed a single paper and then let me sit for 15-30 minutes without informing they were even doing a mechanical check.Don’t trust this dealership, if they are willing to shake on an offer and not honor the price, I have no doubt they would do it again.
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March 2024 by Abhi Aggarwal
Quite literally the easiest and best car selling experience Ive ever had. Way better rates than big name dealers and will beat everyones offers. Excellent service!
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March 2024 by khalea johnson
From the moment I sat down I knew I would be getting a new car. My salesmen made me feel very welcoming and deserving of my new car. Thank you VINS and thank you Louis!!
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March 2024 by Hersh Goel
I dislike writing negative reviews, however, the discrepancy between all the other reviews on here and what I experienced was simply overwhelming. This was truly the worst buying experience I’ve ever had. The team was unresponsive, not knowledgeable at all about the car, and generally incompetent. They were good at sourcing the car, I will give them that. They also did a nice job of printing paperwork and collecting my signature. Every step was challenging - eg. Test driving the car (was with the owner’s wife), hidden fees, delivery was delayed, tag and title was delayed (temps expired), after a week I found out the car battery was on its last legs. Truly abysmal ability to execute and even worse communications. It’s far worse than an online buying experience because at least with the latter you don’t have to deal with a collection of clowns. Other than that I like my new car and the showroom is really nice!
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March 2024 by Sam Ramadan
Great place, people are friendly, nice inventory selection
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March 2024 by Marcus Hood
My experience with VINs Cars and my Salesman Kyle and Manager Sam was 2nd to none. I’ve purchased several cars over the years and I’ve never had a deal go so smooth. Add to that the entire deal was done remotely as I am in Michigan and VINS is in Virginia which was a 1st for me so I was skeptical on how we could get a deal done. From helping me to pick out the car as I was deciding between a couple, to working out the trade of my car, to the ease of financing, to the shipping every thing was top notch and amazing! On top of that if you count the time it took between phone calls, texts and emails I estimate the entire deal was done in an hour! Unreal!!! I recommend VINS and especially my sales rep Kyle Holman to anyone looking to purchase a vehicle in the future. They will take great care of you! Marcus H.
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March 2024 by LethalDoseMLD50
Experience was painless. Showroom was really cool. David was laid back and respectful. I didn’t feel hassled or pressured at all. Will definitely be back when I’m ready to upgrade inshallah.
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March 2024 by Joyce Washington
Great customer service from beginning to end. Kyle was fabulous!
